Nutanix Maintenance and Support
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Army Contracting Command-Redstone Arsenal-Corpus Christi Army Depot (CCAD) is conducting market research via a Sources Sought notice to identify potential sources for Nutanix Maintenance and Support. This effort aims to determine procurement methods for comprehensive maintenance and support of Nutanix IT equipment at CCAD. Responses are due by 4:00 p.m. CST on April 27, 2026.
Purpose
This Sources Sought is for informational purposes only, serving as market research to identify interested and capable vendors for Nutanix Maintenance and Support. The results will inform the method of procurement, which may include a small business set-aside (full or partial) or full and open competition. Multiple awards are possible, and all small business categories will be considered.
Scope of Work
The requirement is for comprehensive maintenance and support for Nutanix IT equipment at the Corpus Christi Army Depot. This includes furnishing all necessary labor, tools, materials, equipment, and supervision.
- Services: Telephone/remote support, technical support, hardware support, and software support for all depot-owned Nutanix IT equipment.
- Specific Requirements (FY26): Renewals for Nutanix software licenses (e.g., End User Computing (EUC) Ultimate, Nutanix Cloud Manager (NCM) Starter, Nutanix Unified Storage (NUS) Pro, NUS Starter, NUS Advanced Replication/Security add-ons) and hardware support (24/7 Federal/Stateside Production Level Short Term Hardware Support, non-returned SSD/HDD replacements). Specific quantities, part numbers, and license/serial numbers are detailed in the requirements document.
- Performance Standards: Priority 1 response within 1 hour, Priority 2 within 4 hours, Priority 3 within 8 hours. Replacement hardware parts by close of business the next business day. Firmware updates within 5 business days of availability.
- Period of Performance: Most items are for a 1-year term from May 28, 2026, to May 27, 2027, with some hardware support renewals ending March 31, 2027.
- Place of Performance: Contractor's location for services, with support available 24/7 (telephone/remote) and technical support by US Citizen engineers. Operating hours for other services are 0600-1800, Monday through Friday, excluding US Holidays.
Contract & Timeline
- Opportunity Type: Sources Sought
- NAICS Code: 541519 (Computer Systems Design Services), Small Business Size Standard: 1,250 employees
- Product Service Code (PSC): DA10 (IT Support Services)
- Response Due: April 27, 2026, at 4:00 p.m. CST
- Published Date: April 24, 2026
- Agency: Department of the Army, W6QK CCAD CONTR OFF
Submission Requirements
Interested organizations with the potential capacity to provide the required services must submit the following information electronically to Contract Specialist Terry Clark (terry.b.clark4.civ@army.mil):
- Organization name, address, CAGE code.
- Primary points of contact (POCs) and their email addresses.
- Website address and telephone number. Submissions should be in Microsoft Word or PDF format, referencing the synopsis number in the email subject line and on all enclosed documents. Responses received after the deadline may not be considered. Proprietary data will be protected.
Additional Notes
This is not a Request for Quote (RFQ) or a solicitation, and it does not constitute a commitment by the Government to award a contract. No funds are available for response preparation.