Office of Healthcare Programs (OHP) requires contractor support to provide hospital assessment services.

Solicitation / RFP / RFQ

This is a combined synopsis/solicitation for commercial services, issued as a Request for Proposal (RFP), for Hospital Assessment Consulting Services (HACS) for the U.S. Department of Housing and Urban Development (HUD), Office of Healthcare Programs (OHP). The services will support asset management activities, including assessments of hospital operations, finance, strategic planning, leadership, and governance, to help assess troubled hospitals and mitigate potential claims. The government intends to award up to four (4) Multiple Award Indefinite Delivery Indefinite Quantity (IDIQ) contracts.

• The core requirement is detailed in the Performance Work Statement (PWS) Attachment 1.

• Services include assessments of hospital operations, finance, strategic planning, leadership, and governance.

• Contract Type: IDIQ multiple award contract. Task Orders (TOs) may be issued as Firm Fixed Price (FFP) with elements of Labor Hour, Time and Materials (T&M) for Other Direct Costs (ODCs) and Travel costs.

• Contract Ceiling (shared): $9,726,895.00

• Minimum Guaranteed Amount per IDIQ contract holder: $1,000.00

• Period of Performance (PoP): 5-year multi-year period from 06/24/26 to 06/23/31. Orders can be placed up to the last day of the ordering period and can run for 12 months.

• Submission Instructions: Detailed in Part VI, Section L.

• Proposal Due Date: Thursday, March 19, 2026, by 12:00 PM EST.

• Questions Due Date: Thursday, February 26, 2026, by 12:00 PM EST.

• Evaluation Criteria: Best Value Trade-Off. Factors are listed in descending order of importance: Technical Approach, Management Plan, Past Performance, and Price. Technical Approach, Management Plan, and Past Performance combined are significantly more important than Price.

• This requirement is a competitive small business set-aside.

• NAICS Code: 541611 – Administrative Management and General Management Consulting Services.

• Small Business Size Standard: $24.5 million.

• The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2025-04, effective June 11, 2025.

• Attachment 1: Performance Work Statement

• Attachment 2: Quality Assurance Surveillance Plan

• Attachment 3: Pricing Schedule

• Attachment 4: Past Performance Survey

• Attachment 5: Past Performance Information

Form / Attachment / Pricing Sheet

This document is a Past Performance Survey form provided as an attachment to a solicitation. It is designed to collect feedback from references regarding a contractor or key personnel's past performance on a specific project. This information will be used by the Department of Housing and Urban Development (HUD) to evaluate an offeror's proposal.

• Contractor/Key Personnel Identification: Fields for the Offeror to provide the name of the contractor or key personnel, contract/order number, project title, and period of performance.
• Reference Information: Fields for the reference to provide their name, title, agency/customer, phone number, and email.
• Performance Criteria: The survey requires ratings for five criteria: Quality of Service, Schedule, Cost Control, Business Relations, and Management of Key Personnel. Each criterion includes definitions for adjectival ratings (Exceptional, Very Good, Satisfactory, Marginal, Unsatisfactory).
• Comments: Space is provided for additional comments to substantiate ratings, especially for Exceptional, Very Good, Marginal, or Unsatisfactory ratings. A specific note is included for explaining 'Not Applicable' for Cost Control.

Bidders should understand that this form will be sent to their provided references. The quality and completeness of the feedback collected through this survey will directly impact the evaluation of their proposal's past performance. Offerors need to accurately identify projects and provide appropriate references who can speak to their performance in the areas outlined in the survey.

Form / Attachment / Pricing Sheet

This document is a price schedule and labor category breakdown for the Hospital Assessment Consulting Services (HACS) opportunity. It details the CLINs, associated costs, and labor categories required for the contract.

• CLINs-Rates Sheet: Outlines Contract Line Item Numbers (CLINs) for HACS, Other Direct Costs (ODC), and Travel. It specifies that ODC and Travel are Not-to-Exceed (NTE) amounts necessary for PWS Section 5.3 performance.
• Labor Category Breakdown Sheet: Details labor categories (Senior Consultant II, Consulting Manager III, Consulting Director III) with estimated hours and rates for a base period. It also includes NTE amounts for ODC and Travel.
• 6-Month Extension Sheet: Provides a similar breakdown for a potential 6-month extension period, including labor categories and NTE expenses.

This document is crucial for bidders to understand the cost structure and pricing requirements for the opportunity. It provides estimated labor hours, categories, and direct costs, enabling vendors to develop their proposals and price schedules accurately. Bidders should pay close attention to the NTE amounts for ODC and Travel, and the estimated number of projects per year, which informs the overall potential contract value.

Statement of Work (SOW) / Performance Work Statement (PWS)

To obtain contractor support to assess troubled healthcare facilities, mitigating potential risks and claims across the FHA-insured healthcare portfolio.

The Department of Housing and Urban Development (HUD), Office of Healthcare Programs (OHP) requires contractor support for hospital assessment services. Services include assessments of hospital operations, finance, strategic planning, leadership, and governance. Specific services may include:

• Performance improvement assessments

• Reviews of existing hospital business plans

• Revenue cycle assessments

• Reimbursement and provider compliance reviews

• Non-practitioner workforce planning

• Practitioner workforce planning

• Period of Performance: Five (5) year ordering period.

• Place of Performance: Contractor's facility and the Borrower's facility.

• Specific Tasks: Services will be acquired via individual task orders. The contractor will respond to task order requirements, implement, manage, and complete them.

• Deliverables:

  • A001: Status Meetings/Conference Calls (As instructed in task order)
  • A002: Final Presentation (Once, 1)
  • A003: Final Report (Once, 1) - includes recommendations, financial/operating assumptions, revenue/expense/cash flow/volume projections.
  • A004: Quality Control Plan (Once, 1) - to be delivered within 30 days of award or with proposal.

• Status Meetings/Conference Calls: AQL Zero deviation.

• Final Presentation: AQL Zero deviation.

• Final Written Report: AQL Zero deviation.

• Quality Control Plan: AQL Zero deviation.

• Failure to meet performance standards may result in a 0.1% deduction from the associated monthly invoice.

• Non-Personal Services: Government shall not supervise contractor employees or control their methods.

• Key Personnel: A Contract/Project Manager and alternate are required, who must be employees of the contractor.

• Identification: Contractor employees must wear identification badges and identify themselves when interacting with Government personnel.

• Constraints: Adherence to HUD regulations, laws, standards, and conventions, including specific HUD Handbooks.

• Government-Furnished Property/Services: None will be provided.

Form / Attachment / Pricing Sheet

This document is a Quality Assurance Surveillance Plan (QASP) for Hospital Assessment Consulting Services. It outlines the systematic methods the government will use to monitor contractor performance against the requirements in the Performance Work Statement (PWS). The QASP details how the Office of Healthcare Programs will ensure required performance standards and service levels are achieved, and that payment is made only for services received.

• Objective: To obtain contractor support for asset management activities to assess troubled hospitals and mitigate potential claims.
• Performance Management Approach: Focuses on "what" service is required, not "how" it is performed, allowing contractor flexibility as long as outcomes are met.
• Roles and Responsibilities: Defines roles for the Contracting Officer (CO) and Contracting Officer's Representative (COR) in contract administration and performance surveillance.
• Surveillance Techniques: Includes 100% inspection, periodic inspection, and customer feedback.
• Quality Assurance Documentation: Outlines monitoring forms such as Corrective Action Reports (CAR), Customer Complaint Records, and Performance Assessment Reports (PAR).
• Surveillance Matrix (Appendix 1): Details performance objectives, standards, inspection methods, and acceptable quality levels (AQLs).
• Appendices: Includes sample forms for Corrective Action Reports (Appendix 2), Customer Complaint Records (Appendix 3), and Performance Assessment Reports (Appendix 4).

This QASP provides insight into how the government will measure and evaluate the contractor's performance. Bidders should review the performance standards, acceptable quality levels, and surveillance methods to understand the expectations for quality, timeliness, responsiveness, and customer satisfaction. This document is crucial for developing a robust Quality Control Plan (QCP) and ensuring successful contract execution.

Form / Attachment / Pricing Sheet

This document is Attachment 5, a form for collecting Past Performance Information from potential bidders. It requires details about relevant services performed by the prime contractor or partners/subcontractors within the three years prior to proposal submission.

• Prime Contractor or Partner/Subcontractor Name: To identify the entity performing the work.
• Client Name: The name of the client for whom the services were performed.
• Point of Contact Name, Address, Telephone: Contact information for the client.
• Type of Services Provided: A description of the services rendered.
• Contract Number and Value of Contract: Identification and financial scope of the contract.
• Date Services Provided: The period during which the services were delivered.
• Principal Partners/Key Personnel: Identification of key individuals involved.
• PPIRS: A field to indicate if Past Performance Information Retrieval System (PPIRS) data is on file.

Bidders must complete this form for each relevant past performance example. If performance was as a subcontractor, the prime contractor's name should be listed. Specific details for each category must be provided.

This attachment is crucial for bidders to demonstrate their relevant experience and capability to the government. Completing this form accurately and thoroughly will be a key component of the proposal evaluation process, allowing the government to assess the bidder's past performance record.