OPI Testing and Reporting

Amendment / Modification

This amendment to Solicitation W911S026RA003 provides answers to questions and makes administrative changes.

• The amendment modifies the "Instructions to Offerors - Commercial Products and Commercial Services" section, specifically addressing proposal preparation and submission.

• It clarifies requirements for electronic submission via email, including subject line format, email size limits, and virus checks.

• It provides contact information for the Contracting Officer and Contracting Specialist for inquiries.

• It details the structure and content requirements for the six proposal volumes (General, Past Performance, Technical Capability, Small Business Participation, Price Proposal, and Solicitation Compliance Documents).

• It specifies page dimension, text formatting, page numbering, and page marking requirements.

• It outlines the process for identifying and submitting exceptions, assumptions, and deviations.

• It details requirements for the Past Performance, Technical Capability, Small Business Participation, and Price Proposal volumes, including specific content, page limits, and submission formats.

• The amendment does not appear to change the closing date for receipt of offers, which is specified as 12 JAN 2026.

• Offerors are reminded that proposals must acknowledge receipt of this amendment.

• The amendment emphasizes that failure to comply with RFP requirements may hinder proposal evaluation and result in elimination from consideration for award.

Form / Attachment / Pricing Sheet

This document, "Attachment 2 - Contract Price Summary," provides a detailed breakdown of estimated costs for various CLINs (Contract Line Item Numbers) related to the "OPI (FY26-FY33)" opportunity. It is intended for bidders to understand the pricing structure and potential costs associated with fulfilling the contract requirements over the specified fiscal years.

• CLINs: Includes CLINs for different tiers of OPIs (estimated quantities per year), English Translations, Participatory Listening Scores, Alternative OPIs, Norming Summits, No Shows to OPI Testing, Minor Modifications to Test Tracking Software, Quality Control Ratings, Travel, Other Direct Costs, and SCR.
• Quantities & Units: Specifies the quantity per year and the unit of measure for each CLIN (e.g., EACH, HOUR, DOLLARS).
• Unit Price & Total: While unit prices are listed as '0' in the provided data, the structure allows for their input. The "Total: FY26-33" column is intended to show the cumulative cost for the contract period.
• Ordering Periods: Separate sheets (OP 1 through OP 7) detail pricing for specific ordering years within the FY26-FY33 period, with some variations in estimated quantities for Tier 1, 2, and 3 OPIs.

Bidders should use this document to understand the cost components of the potential contract. The estimated quantities and cost categories provide insight into the expected workload and resource allocation. While the unit prices are currently zero, this sheet serves as a template for developing their own pricing proposals based on the CLIN descriptions and estimated quantities. It is crucial for bidders to review these details to ensure their proposed pricing is competitive and accurately reflects the scope of work.

Solicitation / RFP / RFQ

This Request for Proposal (RFP) (Solicitation Number W911S026RA003) is issued by the U.S. Army Contracting Command - Fort Eustis (ACC-FE) to acquire Oral Proficiency Interview (OPI) Testing and Reporting Services for the Defense Language Institute (DLI). The government intends to award a Single Award Indefinite Quantity (IDIQ) contract based on a Best Value Trade-Off evaluation.

• Provision of various tiers of Oral Proficiency Interview (OPI) testing services (Tier 1, Tier 2, Tier 3).

• Related services including English Translation, Listening Scores, Alternative OPIs, Norming Summits, Minor Mod Test Tracking, and Quality Control Ratings.

• All services must be performed in accordance with a Performance Work Statement (PWS).

• Contract Type: Single Award Indefinite Quantity (IDIQ).

• Period of Performance: Orders may be issued from May 18, 2026, through May 17, 2033. The total contract duration, including options, shall not exceed 90 months (7.5 years).

• Place of Performance: W1EC USA ELM HQ DLI, 289 Fort Mervine Place, Bldg 235, Presidio of Monterey, CA 93944-5006, United States.

• Order Limitations: Maximum order for a single item is $3,000,000.00; for a combination of items, $6,000,000.00.

• Offer Due Date: February 13, 2026, at 10:00 AM EDT.

• Submission Method: Electronic submission via email ONLY to the Contracting Officer (Mr. Edward Wojtan) and Contract Specialist (Mr. Jayson Dillard). Multiple emails are allowed if titled appropriately, but attachments must not contain a period (.) in the title, be under 20 MB per email, and not be in Zip file format. A virus check is required.

• Questions Deadline: January 22, 2026, at 10:00 AM EDT, submitted in writing via email in a consolidated document.

• Proposal Organization: Proposals must be organized into six volumes: General, Past Performance, Technical, Small Business Participation, Price, and Solicitation Compliance Documents. Strict page limits apply to most volumes.

• Evaluation Factors (Best Value Trade-Off):

  1. Past Performance: Significantly more important than Technical Capability and Small Business Participation. Evaluated for recency (within 3 years, at least 6 months duration) and relevancy.
  2. Technical Capability: Evaluated as Acceptable/Unacceptable.
  3. Small Business Participation: Minimum Quantitative Requirement (MQR) is 20% of the Total Contract Value.
  4. Price: Less important than the combined non-price factors. Evaluated for fairness, reasonableness, balance, and completeness.

• Eligibility for Award: Proposals must receive an "Acceptable" rating in all non-price factors. Offerors other than small businesses must submit an acceptable Small Business Subcontracting Plan.

• Set-Aside: Unrestricted.

• NAICS Code: 611710.

• HUBZone Preference: A 10% price evaluation preference will be applied to non-HUBZone offers when competing against HUBZone small businesses that have not waived the preference.

• Small Business Subcontracting Plan: Required for "Other than Small Business" offerors.

• The Government reserves the right to award without discussions; therefore, initial proposals should represent the offeror's best terms.

• The Pricing Workbook (Attachment 2) must be submitted in Microsoft Excel format, with intact formulas and links, and must not be read-only or password-protected.

• Offerors must complete representations regarding Telecommunications and Video Surveillance Services (FAR 52.204-24) and Covered Defense Telecommunications Equipment or Services (DFARS 252.204-7017).

Form / Attachment / Pricing Sheet

This document is the Performance Assessment Questionnaire (PAQ) Cover Letter and the questionnaire itself. It is used by the US Army Mission and Installation Contracting Command (MICC) – Fort Eustis as part of a competitive source selection for Request for Proposal (RFP) W911S026RA003. The questionnaire is sent to points of contact (POCs) identified by offerors to gather feedback on their past performance on recent and relevant federal, state, or local government or commercial contracts, specifically related to North American Industry Classification System (NAICS) 611710.

Cover Letter:

• Identifies the RFP (W911S026RA003).
• States the purpose: evaluating offeror past performance.
• Requests completion and return of the enclosed questionnaire.
• Provides a deadline: no later than 15 days after receipt or 13 February 2026, whichever occurs first.
• Designates Mr. Jayson L. Dillard (jayson.l.dillard.civ@army.mil) as the submission contact.
• Provides Edward W. Wojtan III (edward.w.wojtan.civ@army.mil) as the point of contact for questions.

Performance Assessment Questionnaire:

• Rating Definitions: Provides definitions for "Substantial Confidence," "Satisfactory Confidence," "Limited Confidence," and "No Confidence."
• Part I (Offeror): Sections for Contract Identification (Contractor Name, Address, Program Title, Contract Number, Contract Type, Prime Contractor, Dates, Effort Nature, Total Value) and Offeror's Representative Identification (Name, Title, Date, Contact Info).
• Part II (Evaluation - To be completed by POC/Respondent): Sections for evaluating performance in areas such as Compliance to Specifications, Project Management Effectiveness, Timeliness, Cost Control (for cost reimbursement contracts), and Commitment to Customer Satisfaction. Requires rationale for each rating.
• Part III (Return Information): Instructions to return the completed questionnaire to the Contracting Officer identified in the cover letter.

Offerors must identify relevant POCs to receive this questionnaire. The feedback provided by these POCs on the offeror's past performance will be a critical factor in the government's evaluation for RFP W911S026RA003. Bidders should ensure their identified POCs understand the importance of providing candid and accurate responses by the specified deadline.

Questions & Answers / Clarifications

This document contains questions submitted by potential bidders and the government's official responses regarding the solicitation for Oral Proficiency Interviews (OPIs).

• Tester Certification: Vendors are responsible for certifying their own testers to meet the Interagency Language Roundtable (ILR) standard. The government does not provide specific certification standards but can provide the ILR rubric. Existing certifications from other vendors (e.g., ACTFL OPI) are not directly transferable.
• OPI Volumes: The PWS states 17,000 OPIs for Tier 1, 2,000 for Tier 2, and 150 for Tier 3 annually. These figures are confirmed as correct, superseding discrepancies in Attachment 2.
• Place of Performance: OPIs are conducted telephonically from anywhere within CONUS, Alaska, Hawaii, and U.S. territories or pre-approved countries. Testers work from their own locations, while examinees are at government-approved sites.
• Organizational Conflict of Interest (OCI): A vendor providing language instruction to DLI students is considered an unresolvable OCI scenario, preventing them from testing their own students under this contract.
• Phase-In/Phase-Out: The 60-day phase-in/phase-out period has been removed. Contractors must have complete capability by the start of service.
• Test Development: Vendors are responsible for developing and validating test prompts and role-plays, with the exception of "elicitation strategies," for which the government may provide guidance.
• Inferred Listening Score (ILS): The ILS is a numeric score only, matching the OPI score, and must be documented via a "score report."
• Remote Proctoring: Approved remote proctoring requires the examinee and their immediate environment to be visible via computer camera.
• Pricing and Labor Categories: Several questions regarding pricing, labor categories, surge pricing, and fixed-price labor worksheets were addressed by referencing updated language in Amendment 1 and clarifying that the government expects price escalations due to inflation.
• Staffing and Resumes: Company staff names and qualifications are required in the proposal. Resumes for key personnel are due no later than five (5) working days after the contract start date.

These clarifications provide essential details on requirements, volumes, OCI, and proposal preparation, impacting how vendors should structure their bids and understand contract performance expectations.

Performance Work Statement (PWS)

To provide Oral Proficiency Interview (OPI) testing and reporting services for the Department of Defense (DoD), supporting the Defense Language Transformation Initiative. The goal is to maintain and improve language proficiency levels for personnel working with international partners.

• Provide OPI testing services for 110 languages, with scores based on the Interagency Language Roundtable (ILR) scale.

• Conduct up to 19,150 OPIs annually, categorized into Tier 1 (17,000), Tier 2 (2,000), and Tier 3 (150) languages.

• Provide up to 9,000 Inferred Listening Scores (ILS) annually.

• Offer remote proctoring for up to 500 OPIs.

• Provide English translations of OPIs upon request.

• Utilize target language experts for testing in mission-critical languages not listed.

• Maintain a secure interface for OPI request submission, scheduling, and score reporting.

• Contractor must certify OPI testers according to specific standards.

• Performance Requirements Summary (PRS) includes metrics for OPI scoring accuracy (98% compliance), scheduling timeliness (90% compliance), score delivery (98% compliance), and minimum tester availability.

• Quality Control Plan (QCP) is required, detailing monitoring, defect correction, and staff qualification processes.

• Performance is required from anywhere within the Continental United States (CONUS), Alaska, Hawaii, and U.S. territories or pre-approved countries.

• Contractor support hours are Monday-Saturday, with potential for Sunday testing for National Guard and Reserve units.

• Contractor personnel will access Controlled Unclassified Information (CUI) and Personally Identifiable Information (PII) but do not require security clearances.

• Mandatory training includes OPSEC Level I and PII identification and safeguarding.

• Key personnel include Contract Manager/Alternate, Quality Control Manager, and Systems Administrator.

• Contractor must adhere to DoD information security standards for data handling and provide a secure web-based OPI tracking system.

Solicitation / RFP / RFQ

This solicitation (W911S026RA003) is for Oral Proficiency Interview (OPI) Testing and Reporting Services for the Defense Language Institute (DLI). The government intends to award a Single Award Indefinite Quantity contract.

• Tier 1, Tier 2, and Tier 3 Oral Proficiency Interviews

• English Translation services

• Listening Scores services

• Alternative OPI's services

• Norming Summits services

• No Shows-OPI Testing services

• Minor Mod Test Tracking services

• Quality Control Ratings services

• Travel

• Other Direct Costs

• Submission of required information into the Service Contract Reporting database.

• Contract Type: Single Award Indefinite Quantity

• Period of Performance: Estimated to be from 18 May 2026 to 17 May 2033 (with potential for a 6-month extension).

• Estimated quantities for services are provided for various CLINs.

• Proposal Submission Deadline: 13 February 2026, 10:00 AM Local Time.

• Submission Method: Electronic submission via email only.

• Evaluation Factors:

  1. Past Performance (Most important)
  2. Technical Capability
  3. Small Business Participation
  4. Price (Least important)

• Proposals will be evaluated for technical acceptability and past performance. Award will be made to the technically acceptable proposal with the highest past performance rating, representing the Best Value to the Government.

• This acquisition is currently UNRESTRICTED.

• NAICS Code: 611710

• Size Standard: Not explicitly stated in the provided pages, but related to NAICS 611710.

• HUBZone Price Evaluation Preference is noted.

• The solicitation includes numerous FAR and DFARS clauses incorporated by reference.

• Detailed proposal preparation instructions are provided, including volume organization and page limits.

Form / Attachment / Pricing Sheet

This document, "Attachment 2 - Contract Price Summary.xlsx", provides a detailed breakdown of estimated costs for various CLINs (Contract Line Item Numbers) related to the opportunity. It is intended to outline the pricing structure for services and direct costs over the contract period.

• CLINs: Includes CLINs for Tier 1, Tier 2, and Tier 3 OPIs (estimated quantities per year), English Translations, Participatory Listening Scores, Alternative OPIs, Norming Summits, No Shows to OPI Testing, Minor Modifications to Test Tracking Software, Quality Control Ratings, Travel, Other Direct Cost, and SCR.
• Quantities & Units: Specifies estimated quantities per year or total quantities, along with units (EACH, HOUR, DOLLARS).
• Unit Price & Total: Provides fields for unit price and total cost per CLIN, though all unit prices and totals are listed as $0 in this provided data.
• Contract Period: Indicates "OPI (FY26-FY33) Including Phase-In" and "Contract seven Orderin Year Period".

This pricing sheet is crucial for bidders to understand the cost structure and potential financial components of the contract. While current values are zero, it outlines the categories of expenses and services for which pricing will be required. Bidders should use this as a template for developing their own cost proposals, paying close attention to the estimated quantities and units for each CLIN.

Questions & Answers / Clarifications

This document contains questions submitted by potential bidders and the government's answers, clarifying aspects of the solicitation.

This document appears to be an Excel file with multiple empty sheets and no questions or answers provided in the extracted text. Therefore, no major clarifications can be summarized.

As no questions or answers are present, there is no impact on the solicitation's requirements, due dates, or submission rules based on this document.