Oracle Health Electronic Health Record Platform Advanced Training Services

Amendment / Modification

This amendment to solicitation 36C10G26Q0045 makes the following changes:

• Extends the response due date from May 6, 2026, at 12:00 PM ET to May 11, 2026, at 2:00 PM ET.

• Revises the Performance Work Statement (PWS).

• Revises all CLIN structures to align with the revised PWS.

• All other terms and conditions remain unchanged.

• Performance Work Statement (PWS)

• Contract Line Item Numbers (CLINs)

• The proposal submission deadline has been extended to May 11, 2026, at 2:00 PM ET.

Statement of Work (SOW) / Performance Work Statement (PWS)

This document outlines the requirements for providing advanced training on the Oracle Health Electronic Health Record (EHR) platform and associated tools to the Veterans Health Administration (VHA) for administration of Health Informatics roles and responsibilities.

• Deliver platform-specific training regarding Oracle Health solutions and associated build and maintenance tools to VHA staff supporting the Federal EHR.

• Training includes instructor-led, virtual instructor-led, and self-paced online courses.

• Access to the Client Education course catalog, including prerequisites and policy.

• Access for named Points of Contact (POCs) to OH Utilization reporting tools.

• Performance Period: 16 months from the date of award.

• Place of Performance: Remote, at the Contractor's site.

• Travel: Not anticipated.

• Collaboration Kickoff: Define an Oracle Health (OH) Certification plan for 28 OCI personnel, identify training POCs, and provide OCI OH Utilization Reports quarterly.

• Training Delivery: Provide dedicated instructor-led courses (remote and e-Learning) and a training domain.

• Premier Passes: Provide 2 Premier Passes (ending Sept 14, 2026) and 28 Premier Passes (Sept 15, 2026 - Sept 14, 2027).

• Optional Services: Includes optional Premier Passes, Physician Architect (PA) or Nurse Architect (NA) Program classes (dedicated or virtual scheduled), and associated training materials.

None.

None.

• Electronic Delivery.

• Acceptance based on satisfaction of Section 508 Chapter 2: Scoping Requirements.

• Cyber and Information Security: Adherence to VA standard operating procedures, PWS language, laws, and regulations. Firewall and web server requirements. Protection of VA data.

• Enterprise Architecture Compliance: Compliance with VA Enterprise Architecture (EA) and Technical Reference Model/Standards Profile (TRMSP).

• Internet and Intranet Standards: Compliance with VA Directive 6102 and VA Handbook 6102.

• Section 508: Compliance with accessibility standards for Information and Communication Technology (ICT), including WCAG 2.0, Functional Performance Criteria, Hardware/Software Requirements, and Support Documentation.

• Physical Security & Safety: Adherence to VA policies, standard operating procedures, and applicable laws. Includes identification, no smoking in designated areas, and prohibition of weapons.

• Covers information security and privacy language, data/intellectual property rights, data protection, encryption, segregation, and audits.

• Outlines requirements for reporting security incidents and handling of Protected Health Information (PHI).

• Details requirements for Information System Hosting, Operation, Maintenance or Use, including security controls and data destruction.

• Addresses Product Integrity, Authenticity, Provenance, Anti-Counterfeit and Anti-Tampering.

• Covers Viruses, Firmware and Malware, and Cryptographic Requirements.

• Details Patching Governance and Data Center Provisions.

Amendment / Modification

• The response due date for the solicitation has been extended from May 1, 2026, at 12:00 PM ET to May 6, 2026, at 12:00 PM ET.

• All other terms and conditions of the original solicitation remain unchanged.

• Solicitation Number: 36C10G26Q0045

• Original Solicitation Date: 04-13-2026

• The deadline for submitting offers has been extended to May 6, 2026, at 12:00 PM ET.

Amendment / Modification

• The response due date for the solicitation has been extended to May 01, 2026, at 12:00 PM ET.

• All other terms and conditions of the original solicitation remain unchanged.

• Solicitation Number: 36C10G26Q0045

• Original Solicitation Date: 04-08-2026

• The deadline for submitting offers has been extended to May 01, 2026, at 12:00 PM ET.

Amendment / Modification

This amendment to solicitation 36C10G26Q0045 makes the following changes:

• Extends the response due date to April 24, 2026, at 12:00 PM ET.

• Revises the CLIN structure for CLINs 0001-0007.

• All other terms and conditions remain unchanged.

• The response due date for offers.

• CLIN structure for CLINs 0001-0007.

• The deadline for submitting proposals or quotes has been extended to April 21, 2026, at 12:00 PM EDT (as stated in Item 11). Note: Item 14 states the due date is extended to April 24, 2026, at 12:00 PM ET. Bidders should confirm the correct due date.

• The CLIN structure has been revised, which may impact proposal preparation.

Amendment / Modification

• The response due date for the solicitation has been extended to April 15, 2026, at 12:00 PM ET.

• Clarification has been provided that bidders must submit a letter of authorization as evidence of their authority to supply the proposed product. This is stated to reflect the original intent of the solicitation and not introduce a new requirement.

• All other terms and conditions remain the same.

• Solicitation Number: 36C10G26Q0045

• Original Due Date: April 8, 2026

• The proposal submission deadline is extended to April 15, 2026, at 12:00 PM ET.

Solicitation / RFP / RFQ

This is a Combined Synopsis/Solicitation Notice for a non-competitive, firm-fixed-price, sole-source contract. The Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Office of Informatics (OHI), intends to award this contract to Oracle Health Government Services, Inc. The procurement is for platform-specific training to provide informatics support for both VistA-based and Oracle Health-based Federal Electronic Health Records (EHR) and associated tools. This training is a discreet need identified from VA-specific Oracle Health training provided to VHA staff.

• Platform-specific training for VistA-based and Oracle Health-based EHRs.

• Informatics support for monitoring EHR use, configuration, and quality.

• Contract Type: Firm-Fixed-Price

• Period of Performance: April 15, 2026 - April 14, 2027

• Estimated Award Date: April 15, 2026

• Inquiries are due by April 13, 2026, 12:00 PM Eastern Time.

• Offers are due by April 13, 2026, 12:00 PM Eastern Time.

• Evaluation Factors: Price, Technical, and Past Performance (technical and past performance are equally important to price).

• The government intends to award without discussions.

• The government intends to utilize other than full and open competition under 41 USC 3304(a)(1).

• NAICS Code: 611420 (Computer Training)

• The government will not pay for any costs incurred in responding to this notice.

• Inquiries and responses should be sent to Lindsay.Gray3@va.gov and Deidre.Parker@va.gov.

• No phone calls will be accepted.

Statement of Work (SOW) / Performance Work Statement (PWS)

This document outlines the requirements for providing advanced training on the Oracle Health Electronic Health Record (EHR) platform and associated tools to the Veterans Health Administration (VHA). The training is intended for VHA staff responsible for administration of Health Informatics roles and responsibilities.

• The contractor will deliver platform-specific training on Oracle Health solutions and build/maintenance tools to VHA staff supporting the Federal EHR.

• Training will cover instructor-led, virtual instructor-led, and self-paced online courses.

• Access to the Oracle Health Client Education course catalog, including prerequisites and policy information, will be provided.

• Access to OH Utilization reporting tools for monitoring training activities will be provided to designated points of contact (POCs).

• Period of Performance (PoP): 12 months from the date of award.

• Place of Performance: Remote, at the Contractor's site. The contractor will identify their specific place of performance in their submission.

• Travel: No government-anticipated travel.

• Collaboration Kickoff: Define an Oracle Health (OH) Certification plan for 28 OCI personnel, identify training POCs, and provide quarterly OCI OH Utilization Reports.

• Premier Pass: Provide 28 Premier Passes for training across the PoP. An optional 20 additional Premier Passes are also included.

• Physician Architect (PA) or Nurse Architect (NA) Program: Provide 5 dedicated classes (up to 12 seats each). Optional: 1 dedicated class (up to 12 seats) and 12 seats in a virtual scheduled class (public with other OH customers).

• Training Materials: Deliver electronic copies of all training materials without restrictions on maintenance, hosting, or distribution by VA.

• Government Furnished Property: None.

• Contractor Personnel Security Requirement: None.

• Delivery: Electronic Delivery.

• Addendum A - Additional VA Requirements: Includes detailed requirements for Cyber and Information Security, VA Enterprise Architecture Compliance, VA Internet and Intranet Standards, and Section 508 compliance for Information and Communication Technology (ICT). This also covers Physical Security & Safety Requirements.

• Appendix C - VA Information and Information System Security and Privacy: Outlines comprehensive requirements for information security, data handling, access controls, training, and incident reporting. This includes specific clauses on data encryption, audits, and compliance with various VA directives and federal laws.