Patient Taxi and Rideshare Transport Services
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Health and Human Services (HHS), National Institutes of Health (NIH), Office of Acquisition and Logistics Management (OALM), has issued a Combined Synopsis/Solicitation (RFQ-OALM-26-000166) for Patient Taxi and Rideshare Transport Services. This opportunity seeks to establish a single-award Indefinite Delivery/Indefinite Quantity (IDIQ) contract to provide essential transportation for patients and authorized personnel. The procurement is conducted under Full and Open Competition. Quotes are due by May 18, 2026, at 10:30 AM EST.
Scope of Work
The NIH Clinical Center requires comprehensive taxi and rideshare services, available 24/7/365, within the Washington, D.C. Metropolitan area. This includes transport to and from NIH facilities, local medical providers, lodging, and residences. Services will support ambulatory inpatients, outpatients, and authorized guardians, and may also involve transporting small apparatus equipment, specimens, and medications. The contractor must ensure sufficient staffing, dispatch capabilities, and ADA-compliant vehicles that meet inspection certifications. Drivers are subject to annual drug testing. On-time performance is critical, with potential deductions for delays.
Contract Details
- Solicitation Type: Combined Synopsis/Solicitation (RFQ)
- Contract Type: Single-Award Indefinite Delivery/Indefinite Quantity (IDIQ)
- Set-Aside: Full and Open Competition (not a small business set-aside)
- NAICS Code: 485310 Taxi and Ridesharing Services (Size Standard: $19,000,000.00)
- Period of Performance: A 12-month base period (June 1, 2026 – May 31, 2027) and four (4) one-year option periods, totaling five years.
- Estimated Volume: Approximately 14,000 trips annually.
- Place of Performance: NIH Clinical Center, Bethesda, Maryland, and the NCI Medicine Branch program at Walter Reed National Military Medical Center.
Evaluation Factors
Award will be made to the offeror whose quote represents the best value to the Government. Technical factors, when combined, are considered equal to or more important than price. Evaluation criteria include:
- Technical Approach
- Personnel & Vehicle Qualifications
- Past Performance
- Price
Key Dates & Submission
- Questions Due: May 12, 2026, by 10:30 AM EST
- Quotes Due: May 18, 2026, by 10:30 AM EST
- Submission: All proposals must be emailed to Shasheshe Goolsby at shasheshe.goolsby@nih.gov. The RFQ number (RFQ-OALM-26-000166) must be included in the subject line.
Important Notes
Bidders must be registered in the System for Award Management (SAM) at www.sam.gov and ensure all representations and certifications are current. Invoicing will be conducted electronically via the Department of Treasury's Invoice Processing Platform (IPP) at https://www.ipp.gov, with strict adherence to detailed invoicing requirements. The solicitation incorporates various FAR provisions and clauses by reference, which bidders must review for compliance.