PowerScribe Maintenance
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Defense Logistics Agency (DLA) Troop Support-Medical is conducting market research via a Sources Sought Notice (SSN) for PowerScribe 360 system maintenance. This effort aims to identify qualified vendors capable of providing maintenance for Nuance/PowerScribe voice dictation systems at multiple Army Military Treatment Facilities (MTFs) both Contiguous United States (CONUS) and Outside Contiguous United States (OCONUS). Responses are due June 06, 2026.
Scope of Work
The anticipated requirement involves providing comprehensive maintenance for PowerScribe 360 systems, including support for system connections, configurations, hardware, and proprietary databases at various Army MTFs. The government plans to procure this as a commercial item through fixed-price award(s). Carahsoft Technology Corporation is currently identified as the only known authorized distributor.
Minimum Requirements
Vendors must demonstrate:
- Access to DISA business-to-business gateways for remote access.
- Established understanding of Nuance PowerScribe 360 database architecture, proprietary storage mechanisms, and system configurations.
- Capability to provide hardware/software support extending beyond the normal service life of current hardware.
- If not Nuance, a subcontracting relationship with Nuance is required due to their Authority to Connect (ATO) for B2B gateways within the Defense Health Agency (DHA).
Contract & Timeline
- Type: Sources Sought / Market Research
- Duration: Anticipated one-year contract
- Set-Aside: None specified (market research stage for small business participation)
- Response Due: June 06, 2026, 3:00 PM ET
- Published: April 30, 2026
Evaluation
Responses will be utilized by DLA to develop an acquisition strategy and requirements documents, and to determine potential small business participation (including Small Businesses, SDBs, 8(a)s, SDVOSBs, Hubzone, and WOSBs).
Additional Notes
This SSN is for information and planning purposes only and does not constitute a solicitation or commitment to issue one. Interested parties should submit non-proprietary information, not exceeding 20 pages, electronically to Zahkiyah Taylor (Zahkiyah.Taylor@dla.mil) and Rebecca Adams (Rebecca.Adams@dla.mil).