Pre-Solicitation Notice Laundry and Dry-Cleaning Services Fort Hood, Texas

Solicitation / RFP / RFQ

This solicitation is for Laundry and Dry-Cleaning services for the Fort Hood - 407th Army Field Service Battalion (AFSB) community. The services include operating and managing a Laundry Distribution and Collection Point for issuing, receiving, requisitioning, exchanging, warehousing, and turning in linens, as well as cleaning specialty items like OCIE (sleep systems).

• Operate and manage a Laundry Distribution and Collection Point.

• Maintain an accountability system for linens and other items.

• Provide laundry services to Government authorized customers.

• Clean all linens (sheets, pillowcases, mattress covers/pads, bedspreads, and blankets) to be serviceable, dry, and free of soil, lint, body chemicals, and other objectionable odors. Items must be cleaned according to manufacturer care labels/instructions.

• Clean specialty items (e.g., OCIE) according to manufacturer care labels/instructions, ensuring they are serviceable, dry, and free of dirt and soil.

• All laundered and dry-cleaned items must be completed within five (5) business days, with military funeral uniforms and clothing of deceased military personnel completed within three (3) business days.

• Repair or replace any item damaged during the laundering process at the contractor's expense.

• Use bio-base Laundry and Dry-Cleaning cleaning products to the maximum extent possible.

• Submit deliverables according to Attachment 2 - Deliverables Schedule.

• Contract Type: Firm Fixed Price per piece with an Indefinite Delivery and Indefinite Quantity (IDIQ).

• Period of Performance: The ordering period is from 1 April 2026 through 30 October 2031.

• Offerors must prepare pricing information utilizing the format provided in the Pricing Matrix (attached).

• The pricing information must contain pricing for each line item identified, as well as the total price, and be signed and dated by the offeror.

• Key deadlines and milestones are not explicitly detailed in the provided pages, but the offer due date is 28 Feb 2026.

• This acquisition is set aside for Small Business.

• The solicitation incorporates FAR clauses by reference, including 52.212-1, 52.212-3, and 52.212-4.

• DFARS clauses are also incorporated by reference.

• Various attachments and technical exhibits are referenced, including a Performance Requirements Summary, Deliverables Schedule, Linen Specifications, List of Items, and Pick-up and Delivery Schedule.

Form / Attachment / Pricing Sheet

This document, "Technical Exhibit - F - Rework.xlsx", appears to be an Excel spreadsheet containing data related to "Rework" activities. It is structured with columns for months (1 through 31) and rows for "Truck/Plant" and various "Item" categories. The sheet includes a "Totals" row.

• The primary focus is on tracking "Rework" quantities or efforts over a 31-month period.
• It categorizes rework by "Truck/Plant" and specific "Item" types.
• A "Totals" row is present, likely for aggregating rework figures.

This exhibit likely serves as a technical attachment detailing expected rework requirements or historical rework data that bidders need to consider when developing their proposals. Bidders should review this exhibit to understand the scope and potential impact of rework activities on their proposed approach, resources, and pricing for the opportunity.

Form / Attachment / Pricing Sheet

This document, "Technical Exhibit - A - Workload Data Tracker.XLSX", appears to be a pricing or workload data tracker. It contains detailed breakdowns of items, their prices, costs, and total quantities across various sheets, likely intended for use in developing proposals or understanding historical data related to the opportunity.

• Itemized Costs: Lists various items such as "Bag Sleeping", "Blanket", "Pillowcase", "Cover Mattress", "Pillow Feather Form", "Sheet", "Small SS", and "Large SS".
• Pricing and Cost Data: Provides "Price", "Cost", and "Total" columns for each item, with some sheets showing daily breakdowns (Days 1-31).
• Totals: Summarizes costs and quantities for each sheet and overall.
• CLINs: References Contract Line Item Numbers (CLINs) for Linen, Sleeping Systems/COSIS, and Dry Cleaning, suggesting these are categories for the items listed.

This document is crucial for bidders as it provides detailed historical or projected cost and quantity data for various items. Bidders can use this information to understand the scale of the requirement, estimate their own pricing, and potentially identify areas for cost savings or efficiency. The breakdown by CLIN and daily quantities can inform resource allocation and operational planning.

Form / Attachment / Pricing Sheet

This document is a template for recording customer complaints. It is intended to be used by the contractor to document issues, actions taken, and validation of resolutions.

• Fields for recording complaint details (Unit/Organization, Complaint description).
• Fields for contractor perspective and actions taken.
• Sections for validation, contract reference, and notification dates.
• Signature blocks for the contractor and Contracting Officer's Representative (COR).

This form provides insight into the types of customer issues that may arise under the contract and the expected process for documenting and resolving them. Bidders should review this to understand the contractor's responsibilities in managing customer feedback and ensuring contract compliance.

Form / Attachment / Pricing Sheet

This document, titled 'Technical Exhibit - C - Employee Information', is an Excel spreadsheet containing employee information related to the opportunity. It appears to be a template or a list of required personnel details.

• Installation Personnel: Includes columns for Employee Name, Position, Hire Date, Separation Date, Contact Information, Pass Issue Date, and Pass Expiration Date.
• Plant Personnel: Includes columns for Employee Name, Position, Hire Date, Separation Date, Contact Information, and Notes.
• Employee Training: Includes columns for Employee Name, AT Level 1, OPSEC, TARP, iWatch, Combating Trafficking in Persons, Separation Date, and Notes.

Bidders may need to use this exhibit to understand or provide specific employee information, potentially for personnel security, background checks, or to demonstrate staffing capabilities as part of their proposal. The training section indicates specific certifications or training requirements that personnel must possess.

Form / Attachment / Pricing Sheet

This document, "Attachment 7 - Authorized Customers.xlsx", appears to be a list of authorized customer units and their associated contact information. It is likely intended to provide bidders with specific points of contact or organizational details relevant to the opportunity.

• Unit List-IDIQ: A table containing authorized units.
• Unit: The name of the unit (e.g., SSMO, PROCESSING CONTROL CENTER, NORTH FORT HOOD).
• Building #: The building number associated with each unit.
• POC Name: The name of the Point of Contact for each unit.
• Contact Information: The phone number for each Point of Contact.

This attachment provides specific contact details for different units. Bidders may need to use this information for inquiries, deliveries, or to understand the organizational structure of the customer base related to this opportunity.

Form / Attachment / Pricing Sheet

This document, "Attachment 6 - List of Items.xlsx", is an Excel spreadsheet that lists various items. It appears to be a detailed list of goods or materials that may be relevant to the associated SAM.gov opportunity.

The spreadsheet contains several categories of items, including:

• Linens: Sheets (Flat/Fitted), Pillowcase, Blanket (Fleece/Wool), Mattress Cover, Mattress Pad, Pillow (Feather/Vinyl), Bedspread.
• Sleeping Systems: Sleeping Bag, Cover Bivy, Bag Patrol (specifically for TRADOC installations).
• DFAC Only (Government Operated Only): Towels/Hotpads, Cook whites (Top/Bottom), Cook Apron, Table Napkins, Table Skirts/Cloths/Napkins, Garrison Food Service Uniform, Garrison White Over Coat, Garrison Black Trousers.
• DESEASED Military Personnel: All Clothing (personal and military issued), Care of Supplies in Storage (COSIS) at CIF, Dry Clean.
• Chaplain Vestments: Albs, Robes, Chasubles, Napkin Minister, ASCOTS, Pall Slicovers (White), Alterdressings.
• Other: Draperies, Flags, Organizational Colors, Organizational Streamers, Bunting.
• Ceremonial Uniforms: Class A Coat, Class A Pants, Class A Shirt, ASCOTS (Unit Emblem), White Gloves (specifically for Military Funerals or Presidential Inaugurations).

This list is crucial for bidders to understand the specific types and quantities of items that may be required for the opportunity. It directly informs potential proposals by detailing the scope of goods that need to be sourced, supplied, or managed. Bidders should carefully review this list to assess their capability to meet the requirements and to prepare accurate pricing and logistical plans.

Form / Attachment / Pricing Sheet

This document specifies the detailed requirements for various linen items, including pillows, pillowcases, sheets, and blankets (wool and fleece). It serves as a technical specification for bidders to understand the exact quality, material, dimensions, and characteristics required for these items.

Pillow:

• Size: 24-27” W x 18-21” L
• Fill: 18 oz. minimum (70% polyester/30% Tencel or 100% polyester)
• Ticking: Minimum 70 denier nylon, antimicrobial, wipeable, blue
• Other: Care label sewn into edge

Pillowcase:

• Size: 30-32” W x 21-22” L
• Material: 35% polyester/65% Tencel or minimum 60% cotton with polyester blend
• Weave: Minimum 200 thread count, percale weave, white

Flat Sheet:

• Size: Minimum 66” W x 102” L
• Material: 35% polyester/65% Tencel or minimum 60% cotton with polyester blend
• Weave: Minimum 200 thread count, percale weave, white

Blanket, Single (Wool):

• Size: Minimum 66” W x 90” L
• Material: 100% wool (70% US virgin wool)
• Binding: Matches wool color
• Properties: Tightly woven, smooth nap, minimum 3 lbs., reinforced stitching, naturally flame retardant, shrink resistant, non-abrasive, suitable for industrial laundering, odor-free
• Color: Olive
• Other: Care label sewn onto edge

Blanket, Single (Fleece):

• Size: Minimum 66” W x 90” L (Twin XL)
• Material: Fleece / 100% polyester
• Binding: Matches wool color
• Properties: Tightly woven, smooth nap, minimum 320 GSM (9 oz/yard / 2.75 lbs.), double sewn, mitered corners, shrink resistant, non-abrasive, suitable for industrial laundering, odor-free
• Color: Beige, Tan, Dark Gray, Navy

Bidders must ensure that any linen items they propose to supply strictly adhere to these detailed specifications regarding dimensions, materials, construction, performance properties, and color. Failure to meet these requirements may result in non-compliance. This document is critical for accurate product sourcing and proposal development.

Form / Attachment / Pricing Sheet

This document, "Attachment 2 - Deliverable Schedule and Formats," outlines the specific deliverables required under the contract, their submission frequencies, formats, and the designated recipients. It serves as a guide for contractors to understand their reporting and delivery obligations.

• Deliverables: Includes items such as Laundry Tickets, Workload Data Trackers, Rework Trackers, Damaged Items Trackers, Lost Item Trackers, Pickup/Delivery Schedules, Performance Management Reviews, Organizational Charts, Customer Contact Information, Customer Complaints, Employee Information, Training Program Plans, various Training Records (Antiterrorism, iWatch, OPSEC, TARP), Annual Inventory, and Quality Control Plans (QCP).
• Frequency: Deliverables range from daily (Laundry Ticket) to weekly, monthly, quarterly, annually, and specific timeframes relative to contract award or changes (e.g., 10 business days prior to contract start date, 30 calendar days after award).
• Format: Most deliverables are to be submitted electronically in Microsoft Excel or PowerPoint, with specific technical exhibits referenced for certain formats. Some require hard copy or specific vendor formats.
• Submission: Deliverables are to be submitted to the Contracting Officer (KO) and/or the Contracting Officer's Representative (COR), and sometimes the Customer.

This attachment is critical for bidders to understand the ongoing reporting and documentation requirements of the contract. It details the types of data that must be tracked and submitted, the required formats, and the deadlines, which will impact resource allocation and operational planning. Bidders must ensure they have the capability to meet these specific deliverable requirements.

Form / Attachment / Pricing Sheet

This document, titled "Laundry Ticket," appears to be a form used for tracking and accounting for laundry services, likely within a military or institutional context. It details various articles of clothing and linens that can be processed, along with fields for quantities, units, and signatures for accountability.

• Tracking Fields: Includes spaces for Date, Unit, Building, Total Pieces, Fill, Graduation Date, Total Lbs, Concerns, and UIC.
• Article Categories: Lists specific items under categories such as Linen, Sleeping Systems, Garrison Food Service Uniform, DECEASED Military Personnel, Chaplain Vestments, Ceremonial Uniforms, and Other (e.g., Draperies, Flags).
• Signature Blocks: Designated areas for Receiver, Delivered by, Shipper, and Pickup by signatures, along with dates, to record the transfer and processing of laundry.
• Reference: Mentions AR 210-130, indicating a regulatory basis for its use.

This form is relevant to bidders as it outlines the types of items that may require laundry services under the opportunity. Understanding the scope of items that need to be laundered (e.g., linens, uniforms, specialized ceremonial items, deceased personnel clothing) can help bidders assess the volume, complexity, and specific requirements of a potential laundry service contract. It provides a detailed inventory of articles that might be part of the service scope.

Form / Attachment / Pricing Sheet

This document, titled "Technical Exhibit - I - Customer Contact Information.xlsx", is an Excel spreadsheet containing contact details for customer representatives. It is intended to provide bidders with the necessary information to reach out to the appropriate personnel for inquiries or coordination related to the opportunity.

• The spreadsheet includes columns for UNIT, Building Number, POC (Point of Contact), Rank, Phone Number, and Email.
• The data within these columns provides specific contact information for individuals associated with the customer.

This attachment is relevant to bidders as it offers direct contact information for customer representatives. Bidders can use this information to ask clarifying questions about the opportunity, understand customer needs better, or coordinate any necessary site visits or meetings, thereby aiding in the preparation of a more informed and accurate proposal.

Form / Attachment / Pricing Sheet

This document, titled "Technical Exhibit - H - Lost Items .xlsx", is an Excel spreadsheet intended to track lost items. It serves as a form for recording details related to incidents where items are lost.

The spreadsheet includes the following columns:

• Date of incident (dd/mm/yyyy)
• Item Lost
• Course of Action (COA) taken
• Contractor Point of Contact
• Date Contractor Resolution

Bidders should review this exhibit to understand the reporting requirements and procedures for lost items. This information is crucial for compliance with contract terms and for accurately detailing operational procedures and responsibilities within their proposals. It highlights a specific area of potential contractor responsibility and the expected documentation for such events.

Form / Attachment / Pricing Sheet

This document, titled "Technical Exhibit - G - Damage Item .xlsx", appears to be an Excel spreadsheet intended to detail damaged items related to a contract. It likely serves as a log or record-keeping tool for tracking incidents, the items affected, the cause of damage, and the resolution taken.

The spreadsheet contains columns for:

• Date of incident (dd/mm/yyyy)
• Item Damaged
• Cause of Damage
• Course of Action (COA) taken
• Contractor Point of Contact
• Date Contractor Resolution

Bidders should review this exhibit to understand the historical context of damages, the expected procedures for reporting and resolving damage incidents, and the level of detail required in documenting such events. This information may be relevant for understanding operational risks, contractor responsibilities, and performance expectations under the contract.

Form / Attachment / Pricing Sheet

This document is an Independent Government Estimate (IGE) spreadsheet used to detail the government's estimated costs for the opportunity. It is intended for internal government use and should not be shared with external personnel. Bidders should not rely on this document for their pricing, as it is an internal estimate.

• Signature Sheet: Contains blocks for government personnel to digitally sign and certify the IGE. It also provides instructions for digitally signing and routing the document.
• Instructions Sheet: Outlines an escalation/inflation factor of 3%, states the contract is for a five-year ordering period, and notes that quantities are estimates. It also emphasizes that the COR must fill out the IGE based on specific requirements and cost research.
• Narrative Sheet: Explains how the estimate was made (using previous contract data with a 5% increase per year), assumptions (5% inflation), and the tools used (Excel and historical data). It also includes a comparison of previous estimates with prices paid, showing a significant overestimation in the previous contract's estimate compared to actual costs.
• Assumptions Sheet: Details that work will be performed at government sites, estimates 110,215 pieces of linen per year, and reiterates the 3% inflation factor.
• MAX-MIN Sheet: Provides calculations for maximum and minimum estimated quantities based on historical data.
• IGE Sheet: Lists CLIN numbers, item descriptions (e.g., Wool Blanket, Pillow, Pillowcase, Sheets, Dry Cleaning items), unit of measure, and estimated annual quantities. It also includes columns for cost per unit and total cost across the ordering periods, though these cost fields are largely empty in the provided text.

While this document is an internal government estimate and not a solicitation, it provides insight into the types of items and estimated quantities the government anticipates procuring. Bidders can use this information to understand the potential scale and nature of the services required, but should rely on the official solicitation for definitive requirements and pricing guidance.

Form / Attachment / Pricing Sheet

This document provides a pickup and delivery schedule for an unspecified opportunity. It outlines specific locations and times for deliveries on different days of the week.

• Locations: Fort Cavazos Processing Center, North Fort Cavazos Storage Facility, Dining Facility TBD.
• Days: Tuesday and Thursday are detailed.
• Times: Specific times are listed for Tuesday and Thursday deliveries (e.g., 8:30 AM, 10:30 AM).
• Notes: An asterisk (*) denotes locations without loading docks. Some dining facility times are TBD.

Bidders should use this schedule to understand the logistical requirements for pickup and delivery associated with this opportunity. It is crucial for planning transportation and ensuring timely deliveries to the specified locations on the designated days and times.

Form / Attachment / Pricing Sheet

This document, "Attachment 5 - Estimated Workload Updated.xlsx", provides updated estimated quantities for laundry and dry cleaning services. Bidders should use this information to understand the potential scale of services required for this opportunity.

Laundry Items:

• Wool Blanket: 25,000
• Pillow, Bed: 26,000
• Pillowcase, Bed, Cotton: 8,000
• Sheet, bed Cotton: 46,000
• Pad, Mattress: 5,200
• Bedspread, Multi Color: 1
• Cover, Mattress: 1
• Hot pads: 1
• Towels: 1
• Garrison Cook White Over Coat: 1
• Garrison Cook Black Trousers: 1
• Food Handler/Cook Apron: 1
• Table Napkins: 1
• Table Cloths: 1
• Table Skirts: 1
• DECEASED Military Personnel - All Clothing (personal and military issued): 1

Sleeping Systems (TRADOC installations only):

• Sleeping Bag: 1
• Cover, Bivy: 1
• Bag, Patrol: 1
• Stuff Sack: 1

Dry Cleaning Items:

• Chaplain Vestments (Albs, Robes, Chasubles, Napkin, Minister, ASCOTS, Pall Slipcovers, White, Alter Dressings): 1 each
• Ceremonial Uniforms (Class A Coat, Pants, Shirt, ASCOTS (Unit Emblem), White Gloves): 1 each
• Other (Draperies, Flags, Organizational Colors, Organizational Streamers, Bunting): 1 each

Totals:

• Laundry Sub Total: 110,215
• Dry Cleaning Sub Total: 17
• TOTAL ASC COSTS: 110,232

This updated workload estimate is crucial for bidders to accurately assess their capacity, resource needs, and pricing strategies. The quantities provided indicate the expected volume of laundry and dry cleaning services, directly impacting the scope and potential value of proposals.

Form / Attachment / Pricing Sheet

This document, "Attachment 1 - Performance Requirements Summary.xlsx", outlines the specific performance standards, thresholds, inspection methods, and associated incentives/remedies for a laundry and dry-cleaning service contract. It details the expected quality and operational requirements for the contractor.

• Performance Requirements: Details specific tasks and their acceptable deviation rates (e.g., "1 valid discrepancy per inspection period").
• PWS Contract Paragraph Reference: Links each performance requirement to a specific section of the Performance Work Statement (PWS).
• Performance Threshold: Defines the maximum acceptable error rate or deviation from the standard.
• Inspection Method: Specifies how performance will be monitored (e.g., "100% Inspection", "Random Inspection", "Periodic Inspection").
• Incentives / Remedy: Lists potential consequences for non-compliance, including Corrective Action Reports (CAR), PMR Feedback, Cure Notices, CPARS Ratings, Show Cause Notices, and Termination.

This attachment is critical for bidders to understand the precise quality expectations and performance metrics for the laundry and dry-cleaning services. It highlights the acceptable levels of service, how performance will be measured, and the potential repercussions for failing to meet these standards. Bidders must carefully review these requirements to assess their capability to meet them and to accurately price their proposals.

Statement of Work (SOW) / Performance Work Statement (PWS)

To provide laundry and dry-cleaning services for government-owned items at Fort Hood, ensuring organizational health and sanitation requirements are met.

• Operate and manage laundry distribution and collection points.

• Provide laundry and dry-cleaning services for textiles, garments, linens, and Organizational Clothing and Individual Equipment (OCIE).

• Includes drop-off, pick-up, and direct exchange services.

• Services must adhere to Army Regulation (AR) 210-130 and other applicable regulations.

• Contractor shall maintain accountability for all items processed.

• Use bio-based laundry and dry-cleaning products where possible.

• Items must be clean, serviceable, and dry with no signs of wetness or damage.

• Specific turnaround times for general laundry (5 business days) and military funeral uniforms (3 business days).

• Contractor must implement a Quality Control Program (QCP) and adhere to a Quality Assurance Surveillance Plan (QASP).

• Services to be performed at Fort Hood.

• Pick-up/return of items during normal business hours (Tuesday and Thursday, 0800-1200), excluding Federal holidays, unless coordinated otherwise for emergencies.

• Contractor personnel must be appropriately dressed and clearly identified.

• Compliance with Federal, State, Local, and Department of Health regulations, and CDC.

• Contractor must provide a Program Manager (PM) and Alternate with at least three years of specialized experience.

• Required training for contractor personnel includes Antiterrorism, iWatch, OPSEC, TARP, and Combating Trafficking in Persons (CTIP).

• Contractor must maintain a current listing of employees and ensure COR is included on all correspondence.

• Contract type is Firm Fixed Price per piece with an Indefinite Delivery and Indefinite Quantity (IDIQ).