Preventive Maintenance and Service for Incucyte S3 HD/2CLR Instruments
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The National Cancer Institute (NCI), a component of the National Institutes of Health (NIH), intends to procure preventive maintenance and repair services for its Incucyte S3 HD/2CLR live-cell imaging systems. This is a Notice of Intent to Sole Source to Sartorius Corporation, the original developer and manufacturer, due to their unique qualifications and proprietary expertise. However, all responsible sources are invited to submit capability statements for consideration.
Scope of Work
The requirement covers comprehensive preventive maintenance, emergency repair services, replacement of OEM parts (excluding consumables), software updates, and technical support for two mission-critical Incucyte S3 HD/2CLR instruments. These systems are vital for time-sensitive cell characterization and drug dosing experiments in cancer research, including monitoring tumorspheres, organoids, and cell changes.
Key services include:
- Preventive Maintenance: One planned onsite visit per 12-month period, performed by OEM-qualified personnel during standard business hours. Includes travel, labor, and materials.
- Emergency Service: Onsite repair visits with a 1-hour initial response and a 4-hour onsite presence for inspection and repair during normal working hours.
- Replacement Parts: Provision of all required OEM replacement parts (excluding consumables) at no additional cost, with delivery within 24 hours or the next business day.
- Software Support: Telephone access to technical support for software and operating system troubleshooting, with 24/7 clinical technical support and M-F clinical application support.
Contract Details
- Type: Firm-Fixed-Price Purchase Order
- Period of Performance: A base period from May 29, 2026, to May 28, 2027, followed by four (4) twelve-month option periods.
- Set-Aside: None specified.
- NAICS: 811210 - Electronic and Precision Equipment Repair and Maintenance (Small Business Size Standard: $34 million).
- Place of Performance: National Cancer Institute, 10 Center Dr, Building 10, CRC, Room 1W-5881, Bethesda, MD 20892.
Response Instructions
This is not a request for competitive quotations. Interested parties who believe they can meet the requirement must submit a capability statement via email to Contract Specialist Jordan Neal (jordan.neal@hhs.gov). The statement must contain sufficient detail to demonstrate the interested party's ability to fulfill the requirement.
Key Dates
- Published Date: May 8, 2026
- Capability Statement Due: May 15, 2026, by 12:00 p.m. EST
Additional Notes
The Government's determination not to compete this requirement is solely at its discretion. Information received will be used to assess whether a competitive procurement is feasible. Contractors must be actively registered in SAM.gov to receive an award. Reference "75N98026Q00148" on all correspondence.