Preventive Maintenance Service Contract for Consulate building elevators
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The U.S. Consulate General in Mumbai, India is soliciting proposals for a Preventive Maintenance Service Contract for two elevators in the Consulate building. This Small Business Set-Aside opportunity seeks to ensure the safe, reliable, and efficient operation of the elevators through comprehensive maintenance and repair services. Quotations are due by March 2, 2026, at 16:00 hrs Indian Standard Time.
Scope of Work
The contractor will provide a full-service maintenance agreement for two Otis Elevonic Gen-2 "Traction" type elevators. Services include:
- Monthly Scheduled Maintenance: Following an approved checklist, performed during normal building hours (8:00-16:30 Monday-Friday).
- 24-Hour Call-Back Service: 1-hour maximum response for emergencies (entrapments, all units out of service); 24-hour maximum response for other call-backs.
- Comprehensive Maintenance: Examination, cleaning, lubrication, adjustment, repair, and replacement of various elevator components (machines, motors, controllers, safety devices, ropes, sheaves, operating stations, etc.).
- Testing: Annual "No-Load" and five-year "Full Load" safety tests, with the contractor providing procedures, labor, equipment, and weights.
- Emergency Provisions: Supply and replace batteries for emergency lighting, maintain in-car emergency communication devices, and replace key switches.
- Personnel & Conduct: Contractor must provide trained, Otis-certified mechanics, adhere to strict personnel security requirements (biographic data, police clearance), and maintain high standards of conduct, including wearing approved uniforms.
Contract & Timeline
- Contract Type: Firm Fixed-Price for routine maintenance services, paid monthly.
- Period of Performance: One-year base period (March 9, 2026 - March 8, 2027) with four one-year option periods.
- Pricing: Must include all costs (maintenance, materials, labor, insurance, overhead, profit, VAT).
- Published Date: January 30, 2026.
- Quotation Due Date: March 2, 2026, 16:00 hrs Indian Standard Time.
- Site Visit: February 17, 2026, at 11:00 a.m. at the U.S. Consulate General, Mumbai.
Eligibility & Submission
- Set-Aside: Small Business (as per SF1449 summary). Note: A Single Source Justification document was also posted, indicating an internal intent to award to Otis Elevator Company India Limited due to proprietary technology and certified technicians. Bidders are advised to seek clarification from the contracting office regarding the competitive nature of this solicitation.
- Requirements: Offerors must be registered in SAM, demonstrate OEM authorization or equivalent access for Otis Gen2 traction elevators, and have the ability to respond to emergencies within 24 hours using Otis-certified personnel. An established business with a permanent address and telephone listing in Mumbai, India, is required.
- Submission: Quotations must be in English and submitted via email to mumbaiprocurement@state.gov. Incomplete proposals will not be accepted.
Evaluation
Award will be made to the responsible company submitting an acceptable offer at the lowest price. Evaluation factors include technical acceptability (past performance, experience, technical information) and quoter responsibility (financial resources, integrity, organization, skills, equipment, facilities, eligibility).
Additional Notes
The contractor is responsible for all necessary permits, licenses, local law registration, and taxes. Minimum insurance requirements include Comprehensive General Liability (INR 3,000,000 per occurrence for Bodily Injury and Property Damage) and Worker's Compensation. A Quality Assurance and Surveillance Plan (QASP) sets performance thresholds of no more than one customer complaint per month and no more than one elevator breakdown per six-month period.