PROTOCOL AND SCHEDULING SOFTWARE
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), specifically the Ralph H. Johnson VA Medical Center (RHJVAMC) in Charleston, SC, is conducting market research through a Sources Sought notice for a third-party protocoling and scheduling software for its Radiology department. This effort aims to streamline order completion and improve efficiency. Responses are due April 9, 2026, at 10 AM ET.
Scope of Work
The RHJVAMC Radiology department requires software to digitalize and enhance its protocoling and scheduling processes. Key functionalities sought include:
- Customizable appointment letter generation and printing.
- Centralized viewing for protocols and appointments.
- Ability to differentiate orders based on urgency.
- Visibility of patient demographics.
- Reporting capabilities for order and scheduling metrics.
- Interface compatibility with VistA/CPRS applications. The software is intended to improve clinical communication and ensure documented results are easily accessible from multiple locations.
Contract & Timeline
- Opportunity Type: Sources Sought (for market research)
- Anticipated Contract Type: Firm-Fixed-Price
- Anticipated Performance Period: One year from installation
- NAICS Code: 513210 (Software Publishers) with a Small Business size standard of $47.0M
- Response Due: April 9, 2026, 10 AM ET
- Published: March 26, 2026
Submission & Evaluation
Interested and capable firms should submit a capability statement and any questions via email to Monica.Reed@va.gov. This notice is for informational and planning purposes only and does not constitute a solicitation. Responses will inform the government's acquisition strategy. Failure to provide complete and accurate information may result in a determination that the company is not a viable source.
Additional Notes
Vendors must ensure their System for Award Management (SAM) registration reflects NAICS code 513210. The future contract will include extensive requirements for information security, data handling, privacy, and cybersecurity. Industry feedback on project scope, methodologies, and technologies is encouraged.