Provide Housekeeping Janitorial Services for Fort

Statement of Work (SOW) / Performance Work Statement (PWS)

To provide janitorial services that maintain a safe, sanitary, environmentally protective, and aesthetically pleasing environment for visitors and employees at the Fort Sumter Visitor Education Center at Liberty Square Terminal (LISQ).

• Janitorial services for approximately 6800 square feet of interior space and surrounding grounds.

• Tasks include trash and recycling removal, restroom cleaning and stocking, glass and window cleaning, exhibit and plexiglass cleaning, HVAC grill cleaning, interior tile and carpet floor maintenance, interior wall cleaning, exterior surface cleaning, and elevator cleaning.

• Specific frequencies and response times are detailed for each task (e.g., daily, weekly, immediate response for spills and waste).

• Performance will be monitored using the Quality Assurance Surveillance Plan (QASP) and associated checklists.

• Restrooms must be maintained in a clean, sanitary, and stocked condition.

• Floors must be kept clear of debris, and surfaces free of visible stains, smudges, and scuff marks.

• Walls must be maintained in a clean condition without noticeable scuff marks, stains, or smudges visible from three feet.

• Exterior areas must be maintained free of loose debris and attached debris.

• Location: Fort Sumter Visitor Education Center at Liberty Square Terminal (LISQ) and surrounding grounds.

• Days: Seven (7) days per week, including holidays (except Thanksgiving, Christmas, New Year's Day).

• Hours: Janitorial services from 8:30 a.m. to 5:30 p.m. Heavy cleaning may be scheduled after hours.

• Period of Performance: One (1) year from Notice to Proceed, with potential option periods.

• Contractor shall provide all labor, supervision, supplies, materials, and equipment.

• Products should be "green," environmentally friendly, and recycled when available; all must be approved by the COR.

• Contractor must maintain a minimum of two weeks of cleaning supplies on-site.

• Personnel must present a professional appearance and conduct, with identifiable uniforms.

• Site-specific safety plan required, including PPE, HAZMAT procedures, and emergency response.

• Contractor must provide OSHA DART rate and OSHA 300A summaries.

• Proposals require a cost estimate/bid schedule, technical approach, contractor qualifications, and professional references.

• Post-award submittals include a site-specific safety plan, cleaning chemical list with SDS, and work schedule.

Form / Attachment / Pricing Sheet

This document is the Bid Schedule, a pricing proposal template for Janitorial Services at the Fort Sumter Visitor Education Center. Bidders must use this Excel file to enter their pricing for the Base Year and any Option Years.

• Bidder Information: Fields for company name, DUNS/UEI, POC, contact details, and address.
• Pricing Sections: Breakdown of costs for Labor, Supplies & Materials, Periodic/Yearly Tasks, and Other Direct Costs.
• Base Year Pricing: Bidders must enter Unit Prices for the Base Year. Option Year totals auto-calculate based on Base Year Unit Price and provided quantities, unless the optional Escalation tab is used.
• Instructions: Specific guidance is provided for completing each section, including entering hourly rates for labor, annual costs for supplies, and price per event for periodic tasks.
• Certification: A mandatory certification and signature block must be completed by an authorized signatory.
• Optional Escalation Tab: Allows for proposing different unit prices for Option Years.
• Comments & Assumptions Tab: For bidders to explain any deviations or assumptions related to the PWS.
• Opportunity for Input Tab: For advisory recommendations on service improvements or cost reductions, which do not affect the base bid.

This is a critical document for bidders to prepare and submit their price proposal. It outlines the cost structure required by the government and provides instructions on how to complete the pricing. Accurate completion of this schedule is essential for proposal submission and contract award consideration.

Solicitation / RFP / RFQ

This is a combined synopsis/solicitation for commercial services to provide janitorial services at the Fort Sumter Visitor Education Center at Liberty Square (LISQ) in Charleston, South Carolina. The National Park Service (NPS) requires these services to maintain a safe, sanitary, environmentally protective, and aesthetically pleasing environment for visitors and employees.

• Janitorial services including trash removal, restroom cleaning, floor cleaning (tile and carpet), window cleaning, exhibit cleaning, HVAC grill cleaning, and general upkeep.

• Services must be provided seven (7) days a week, including holidays, from 8:30 a.m. to 5:30 p.m.

• Use of "green," environmentally friendly, and recycled cleaning products is required.

• Contractor must provide all necessary supplies, materials, and equipment.

• A site visit is highly encouraged.

• Contract Type: Firm-Fixed Price

• Period of Performance: Anticipated to be August 1, 2026, through July 31, 2027, with two option year periods.

• Estimated Value: Not explicitly stated, but NAICS Code 561720 has a small business size standard of $22,000,000.00.

• Proposals are due by April 30, 2026, 1:00 pm EDT.

• Proposals must be submitted electronically.

• Evaluation will be based on a Best Value - Lowest Price Technically Acceptable (LPTA) source selection.

• Evaluation factors include: Price, Technical Capability and Approach, and Past Performance.

• Technical Capability and Past Performance, when combined, are approximately equal to cost or price.

• Questions regarding the RFP must be submitted in writing by April 17, 2026, 4:00 pm EDT.

• This solicitation is a 100% Small Business Set-Aside.

• Offerors must be registered in the System for Award Management (SAM.gov) and have current Representations and Certifications.

• NAICS Code: 561720 (Janitorial Services) with a small business size standard of $22,000,000.00.

• This announcement constitutes the only solicitation; a written solicitation document will not be issued.

• Attachment 0001 contains the Performance Work Statement (PWS).

• Attachment 0004 contains the Price Schedule.

• Offerors must submit proposals in three volumes: Technical Capability and Approach, Past Performance, and Price.

Form / Attachment / Pricing Sheet

This document is a Janitorial Random Inspection Checklist used for the Janitorial Services at Fort Sumter Visitor Education Center at Liberty Square Terminal. It serves as a tool to evaluate the quality of janitorial services provided, referencing specific sections of the Performance Work Statement (PWS).

• Rating Key: Defines "Meets" (M), "Does Not Meet" (DNM), and "Not Applicable" (NA) for rating performance items.
• Performance Items: Lists specific janitorial tasks categorized by area (e.g., Floors - Interior, Restrooms - Visitor, Trash & Recycling, Exhibits & Plexiglas, Elevator, Exterior Visitor Areas, Interior Walls, Biohazard/Human Waste).
• PWS Reference: Links each performance item to its corresponding section in the PWS.
• Inspection Type: Options include Random, Complaint Follow-Up.
• Areas Checked: Specifies if Interior, Restrooms, Exterior, or All areas are inspected.
• Deficiency Records: Sections for documenting and detailing any items that "Do Not Meet" standards, including required corrections and notification methods.
• Photo Documentation: Requirements for documenting deficiencies with photos.
• Correction Verification: Space for re-inspection and verification of corrected deficiencies.

This checklist outlines the specific performance standards and criteria that will be used to evaluate the janitorial services. Bidders should review this document to understand the detailed expectations for service quality, cleanliness, and adherence to the PWS. It highlights critical areas and potential points of failure that will be monitored, directly impacting performance assessment and contract compliance.

Form / Attachment / Pricing Sheet

This document is a Past Performance Questionnaire required for offerors responding to RFQ #140P5126R0005. Its purpose is to collect information on services performed by the offeror within the past three (3) years that are similar to the work described in the solicitation. This helps the Government assess the offeror's familiarity with the Statement of Work and their past performance record.

• Offerors must list up to five (5) most recent, consecutive projects similar to the solicitation's requirements.
• For each project, bidders must provide:
  • Company's prior experience in providing similar Janitorial Services.
  • A list of three completed jobs, including a REACHABLE point of contact, dollar value, and date completed.
  • Project Name, Location, Name of Owner, Address of Owner, Telephone Number, Project Value, and Dates of Service.
  • A description of the project and the scope of the offeror's work.
• Offerors are instructed to include Area Codes with all telephone numbers and to fill in the information by typing or printing legibly.
• Crucially, offerors must disclose any instances of less than fully satisfactory past performance and describe any remedial actions taken.

This form is critical for bidders to demonstrate their relevant experience and past performance. Failure to provide complete and candid information, especially regarding any past deficiencies and corrective actions, may result in an unfavorable assessment of the offeror's past performance record. Bidders should use this form to proactively address potential concerns and highlight successful project execution.

Form / Attachment / Pricing Sheet

This document contains building footprint information and evacuation plans for the Liberty Square Visitor Center at Fort Sumter National Monument. It includes floor plans for the first and second floors, detailing exit routes, fire extinguisher locations, and fire alarms. Additionally, it provides aerial measurements of the building's dimensions and total area.

• First Floor Plan: Shows entrance, ticket area, exhibit area, gift shop, restrooms, staff area, elevator, and dock. Includes marked exit routes, fire extinguishers, and fire alarms.
• Second Floor Plan: Depicts mechanical/electrical room, restrooms, concessions office, storage, elevator, and unused space. Also includes marked exit routes, fire extinguishers, and fire alarms.
• Building Footprint Measurement: Aerial view with dimensions (e.g., 378.77 ft, 350.00 ft, 50.00 ft, 100.00 ft, 250.00 ft, 200.00 ft, 300.00 ft) and calculated total area (6,290.28 ft²).
• Emergency Contact: Fire Department number is listed as 911.

This document provides critical spatial and safety information for the facility. Bidders may need this data for understanding the physical constraints, operational layout, and safety requirements related to any potential work or services at the Liberty Square Visitor Center. The detailed floor plans and measurements are essential for site assessments, planning, and ensuring compliance with safety regulations.

Form / Attachment / Pricing Sheet

This document is a Wage Determination issued by the U.S. Department of Labor, Employment Standards Administration, Wage and Hour Division, under the Service Contract Act. It establishes the minimum wage rates and fringe benefits required for various occupations in a specific geographic area (South Carolina Counties of Berkeley, Charleston, Dorchester).

• Lists occupational codes and titles.
• Specifies the minimum hourly wage rate for each occupation.
• Indicates that "Fringe Benefits Required Follow the Occupational Listing."
• Includes notes on Executive Orders 13706 (Paid Sick Leave) and 13658 (Minimum Wage), detailing their applicability and requirements.
• Outlines standard benefits such as vacation and holidays.
• Provides information on hazardous pay differentials and uniform allowances.
• Explains the conformance process for unlisted classifications.

This document is crucial for bidders responding to solicitations that incorporate this wage determination. It dictates the minimum labor costs that must be factored into proposals for covered contracts. Bidders must ensure their proposed wages and benefits meet or exceed these requirements to be compliant. The document also clarifies how to handle unlisted occupations and outlines specific benefit provisions like paid sick leave, vacation, holidays, and hazard pay, which directly impact labor cost calculations and overall bid competitiveness.

Form / Attachment / Pricing Sheet

This document is a Quality Assurance Surveillance Plan (QASP) for Janitorial Services at the Fort Sumter Visitor Education Center at Liberty Square Terminal (LISQ). It outlines how the Government will monitor, evaluate, and document the contractor's performance against the standards established in the Performance Work Statement (PWS) for these services.

• What will be monitored: Restroom cleanliness, trash and recycling, interior/exterior floors, exterior visitor areas, and elevators/exhibits/glass/doors/windows/walls.
• Surveillance Approach: Includes unannounced random inspections (approx. 5 times per week) and complaint-driven verification.
• Roles and Responsibilities: Defines roles for the Contracting Officer (CO), Contracting Officer's Representative (COR), Project Inspectors, and the Contractor's On-Site Supervisor.
• Performance Standards: References the PWS for specific standards, frequencies, and response times.
• Deficiency and Corrective Action: Details a "zero tolerance" policy for deficiencies, notification procedures, verification of corrections, and escalation for repeat deficiencies.
• Documentation: Specifies the use of Attachment 1 (LISQ Janitorial Random Inspection Checklist) for both contractor self-checks and government inspections, and the maintenance of a complaint/deficiency log.
• Attachments: Includes Attachment 1 (Inspection Checklist) and Attachment 2 (Photo Standards/Examples).

This QASP is crucial for bidders as it details the specific methods and standards the Government will use to evaluate performance. Understanding the surveillance approach, monitoring focus, and deficiency handling process will help bidders prepare more compliant and responsive proposals and manage contract performance effectively. It clarifies how contract requirements will be measured and enforced.

Form / Attachment / Pricing Sheet

This document provides essential information regarding a mandatory site visit for the Janitorial Services opportunity at the Fort Sumter Liberty Square Visitor Education Center Terminal in Charleston, South Carolina. It outlines the purpose of the site visit, location, date, and time, and provides instructions for submitting questions and RSVPing.

• Location: Fort Sumter Liberty Square Visitor Education Center Terminal, 340 Concord Street, Charleston, SC 29401.
• Date and Time: Wednesday, April 15, 2026, at 09:00 AM EST.
• Purpose: To allow interested parties to assess local conditions affecting operations and costs.
• Questions Submission: Must be submitted electronically in writing to edward_dingle@nps.gov no later than Friday, April 17, 2026, at 4:00 PM EST. No telephonic questions will be accepted. A summary of Q&A will be provided as a solicitation amendment.
• RSVP: All parties planning to attend must RSVP with the point of contact no later than Tuesday, April 14, 2026, at 3:00 PM EST.
• Point of Contact: Mr. William Reilly (William_Reilly@nps.gov, Office 803-394-4284).

Attendance at this site inspection is considered vital for preparing a competitive quote. Failure to attend may not be used as justification for omissions or miscalculations in proposals. This document is critical for bidders to understand the physical site, ask relevant questions, and coordinate their attendance, directly impacting their ability to submit an accurate and competitive proposal.