Q511--VISN 10 IN & MI Optical Dispensing Service

Form / Attachment / Pricing Sheet

This document is a Past Performance Questionnaire designed to gather feedback on a contractor's performance for a specific solicitation. It is intended for use by individuals or entities who have experience with the contractor's work on Solicitation No. 36C25026R0012, related to VISN 10 IN & MI Optical Dispensing Service.

• Contractor Identification: Fields to specify the contractor's name.
• Solicitation Information: Reference to Solicitation No. 36C25026R0012 and the Nature of Work (VISN 10 IN & MI Optical Dispensing Service).
• Performance Evaluation Scale: A 1-5 scale (1=Unacceptable, 5=Superior) for rating contractor performance on specific criteria.
• Evaluation Criteria: Questions cover workmanship, personnel/equipment/quality control, cooperation, timeliness of paperwork, cost control, compliance with laws/regulations, overall quality, and likelihood of awarding future contracts.
• Comments Section: Space for detailed feedback.
• Respondent Information: Fields for the name, company/agency, address, phone, signature, and title of the person completing the questionnaire.
• Return Instructions: Specifies returning the completed questionnaire to Kristina L. Peart, Contracting Officer, via email at Kristina.Peart@va.gov.

Bidders should be aware that this questionnaire is used to collect past performance information, which is often a significant evaluation factor in government procurements. Understanding the criteria on which contractors are evaluated can help bidders prepare more competitive proposals and focus on demonstrating strong performance in these areas. The solicitation number and nature of work indicate this questionnaire is related to a specific opportunity for Optical Dispensing Services.

Solicitation / RFP / RFQ

This solicitation is for Optical Dispensing Services for Veterans Integrated Service Network (VISN) 10, covering VA Medical Centers (VAMCs) and Clinics in Indiana and Michigan. The services include fitting, ordering, adjusting, dispensing, minor repairs, and education for eyeglasses.

• Provide all labor, equipment, materials, supplies, and supervision for eyeglass dispensary services.

• Assist Veterans with frame selection, measurements, fitting, and ordering eyeglasses.

• Perform minor repairs and adjustments to eyeglasses.

• Educate Veterans on eyewear.

• Comply with VA security, privacy (HIPAA), and information system requirements.

• Maintain effective Quality Control and Performance Monitoring Plans.

• Respond to inquiries within one business day.

• Contract Type: Indefinite Delivery Indefinite Quantity (IDIQ).

• Period of Performance: Multiple ordering periods, with the first period beginning May 1, 2026, and ending April 30, 2027. The contract may extend up to five (5) ordering periods, each one year in duration.

• Estimated Value: Approximately $9 Million (for Block 10 of SF 1449, likely an estimate for the initial period or total potential).

• Maximum Contract Value: $10,100,000.00 for Indiana and $6,700,000.00 for Michigan.

• Minimum Guarantee: $1,000.00 in the initial fiscal year.

• Offer Due Date: April 10, 2026, 13:00 EDT.

• Submission Instructions: Proposals must be submitted electronically and in hard copy as detailed in Section E.

• Evaluation Factors: Technical Capability (Performance Plan, Quality Assurance Plan, Security Plan, Equipment Plan), Past Performance, Price, and Veterans Involvement. Technical Capability and Past Performance are more important than Price and Veterans Involvement when combined.

• Key Deadlines: Questions due by March 23, 2026.

• Acquisition is Unrestricted.

• NAICS Code: 621320 (Offices of Optometrists).

• Size Standard: $9 Million.

• Evaluation factor for Service-Disabled Veteran-Owned and Veteran-Owned Small Businesses (SDVOSB/VOSB).

• FAR Parts 12 and 15 are being used for this procurement.

• All questions will be answered via amendment to the solicitation.