Q523--Intra-Operative Neurophysiological Monitoring Services (IONMS)

Statement of Work (SOW) / Performance Work Statement (PWS)

This document outlines the service delivery summary for a contract, detailing tasks, performance measures, quality levels, and surveillance methods.

• Authorization for Service: Requires pre-approval with 100% acceptable quality level, monitored by COR observation and auditing of daily surgical reports.

• Coordination of Surgical Procedures: Contractor must coordinate scheduled surgical procedures within an allotted timeframe (within 24 hours of referral), with 100% acceptable quality, monitored by observation and auditing.

• Reporting Complications: Complications incurred during the contract must be reported within 24 hours of discovery to the Surgical Care Line or designated POC, with 100% acceptable quality, monitored by random inspection and auditing of Quality Assurance Survey/Checklist.

• Administrative Tasks: Contractor will complete all administrative tasks, patient care documentation, and medical transcription within 24 hours of procedures, with 100% acceptable quality, monitored by random inspection and auditing of Quality Assurance Survey/Checklist.

• Quality Assurance Program: Maintain a QA program, providing tracked and trended data quarterly, with 100% acceptable quality, monitored by random inspection and auditing.

• Personnel Qualifications: Contracted personnel must be licensed in Arizona and meet professional qualifications, subject to review by SAVAHCS and the Department of Veterans Affairs. This is monitored at contract award and when new employees start.

• Confidentiality: Maintain patient record confidentiality in accordance with the Privacy Act, Title 38 U.S.C., and HIPAA. This is monitored monthly via observation and random inspection.

• All tasks require a 100% Acceptable Quality Level.

• Performance measures include pre-approval, within 24 hours of referral, within 24 hours of discovery, within 24 hours of procedures, quarterly reviews, at all times, and monthly.

• Not explicitly stated in this document, but references to "Surgical Care Line" and "SAVAHCS" suggest a healthcare facility setting.

• Personnel must be licensed in Arizona and meet professional qualifications.

• Strict adherence to patient record confidentiality is required.

• A Quality Assurance program must be maintained and reported on quarterly.

Solicitation / RFP / RFQ

This solicitation is for Intra-operative Neurophysiological Monitoring Services (IONMS) for the Southern Arizona VA Health Care System (SAVAHCS). The services are to be provided in accordance with the specifications and requirements detailed in the Performance Work Statement (PWS).

• Provide complete Intraoperative Neuromonitoring (IONM) services, including application and interpretation of electrophysiological and vascular tests.

• Furnish all necessary equipment, labor, materials, accessories, and supplies.

• Provide real-time data monitoring via HIPAA & HITECH compliant telemedicine.

• Ensure all professional staff have necessary licenses and certifications, including CNIM (Certified Surgical Neurophysiologists).

• Provide a draft comprehensive management plan with the proposal.

• Meet or exceed VA and Joint Commission standards of care.

• Coordinate services with the Chief, Surgical Care Line or designee.

• Complete administrative tasks, documentation, and medical transcription within 24 hours of procedures.

• Provide scheduled services and be available for emergency cases with specified response times.

• Maintain a Quality Assurance (QA) program and provide tracked data quarterly.

• Comply with all applicable Federal, State, and local laws, executive orders, rules, and regulations.

• Meet specific IT and security requirements, including background investigations and potential security clearances.

• This is an Indefinite Delivery/Indefinite Quantity (IDIQ) contract.

• The contract type is Firm-Fixed-Price.

• The period of performance includes a base year plus four (4) one-year options.

• Base Year: April 1, 2026 – March 31, 2027

• Option Years: April 1, 2027 – March 31, 2031 (each option year)

• Quantities are estimates only; stated contract minimums are guaranteed.

• Offerors must submit proposals by Monday, February 9, 2026, at 12:00 PM PST via email.

• Questions must be submitted via email by Thursday, January 29, 2026, at 08:00 AM PST.

• Proposals will be evaluated based on a comparative evaluation of technical capability, past performance, and price.

• Key personnel, management capabilities, and quality assurance will be evaluated under Technical Factors.

• Past performance will be reviewed using CPARS and FAPIIS.

• Pricing will be evaluated by adding the total price for all contract line items, including options.

• This acquisition is a total small business set-aside.

• NAICS Code: 621111 (Offices of Physicians)

• Size Standard: $16 Million

• The solicitation includes numerous FAR and VAAR clauses related to contract terms, conditions, security, labor standards, and representations and certifications.

Form / Attachment / Pricing Sheet

This document is the Quality Assurance Surveillance Plan (QASP) for Intra-Operative Neuro Monitoring. It outlines the systematic method the Government will use to evaluate contractor performance.

• Purpose: To define what will be monitored, how monitoring will occur, who will conduct it, and how efforts and results will be documented.
• Government Roles: Defines responsibilities for the Contracting Officer (CO) and Contracting Officer's Representative (COR).
• Contractor Representatives: Identifies the contractor's program manager(s).
• Methods of QA Surveillance: Details methods such as Direct Observation, Periodic Inspection, and handling of User/Customer Complaints.
• Performance Measures: Outlines specific tasks, performance measures, acceptable quality levels (AQL), methods of surveillance, and actions for various aspects of the service, including authorization, coordination, complication reporting, administrative tasks, contractor QA program maintenance, personnel qualifications, and confidentiality.
• Ratings: Defines performance ratings from Exceptional to Unsatisfactory, with criteria for each.
• Documenting Performance: Describes how the Government will document performance, including the use of Contract Discrepancy Reports (CDRs).
• Frequency of Measurement & Reporting: Specifies how measurement frequency will be analyzed and how performance reporting will occur.

This QASP is crucial for bidders as it details the performance standards and evaluation criteria that will be used to assess their performance under the contract. Understanding these requirements will help bidders to structure their proposals and operational plans to meet or exceed the Government's expectations for quality and service delivery.

Solicitation / RFP / RFQ

This solicitation is for Intra-Operative Neurophysiological Monitoring Services (IONMS) for the Southern Arizona VA Healthcare System (SAVAHCS).

• Provision of Intra-Operative Neurophysiological Monitoring Services.

• Specific details regarding services are available in the attached "Attachment 1- Service Delivery Summary" and "Attachment 2- QUALITY ASSURANCE SURVEILLENCE PLAN - IONM".

• The contracting office is Network Contracting Office 22, located at 4811 Airport Plaza Drive, Suite 600, Long Beach CA 90815.

• The Product Service Code is Q523.

• The NAICS Code is 621111.

• Response Date/Time/Zone: 02-09-2026 12:00 PACIFIC TIME, LOS ANGELES, USA.

• The solicitation number is 36C26226R0044.

• This opportunity is set aside for SDVOSBC (Service-Disabled Veteran-Owned Small Business).

• Additional relevant documents include: S02- 36C26226R0044, Attachment 1- Service Delivery Summary, and Attachment 2- QUALITY ASSURANCE SURVEILLENCE PLAN - IONM.