Q999--Pharmacy Repackaging and Dispensing Services for the VA Salt Lake City in Support of the State of Utah Veterans Homes

Statement of Work (SOW)

To procure pharmacy medication repackaging and dispensing services for eligible Veterans under the care of Utah State Veterans Homes, on behalf of the VA Salt Lake City Health Care System (SLCHCS).

• The Contractor will provide bulk medication repackaging and dispensing services for 30-day supplies.

• VA SLCHCS will provide all medications, except for emergent first fills.

• The Contractor must pick up bulk medications from VA SLCHCS Outpatient Pharmacy, repackage them, and deliver them to Utah State Veterans' Homes within 24 hours.

• For emergent first fills, the Contractor must deliver within 4 hours, limited to a 5-day supply (7 days for Southern Utah Veterans Home).

• The Contractor must not subcontract repackaging or dispensing services.

• All pharmacies supplying medication must be owned and operated by the Contractor.

• Medications must be on the VA National Formulary unless a non-formulary drug is medically necessary.

• The Contractor must comply with the Anti-Kickback Statute (AKS) and provide annual AKS training.

• Maintain and provide all prescription and billing records to the VA upon request.

• Notify the VA Chief of Pharmacy within 3 working days of any malpractice claims.

• Notify the VA Chief of Pharmacy within 3 days of significant drug interactions, adverse reactions, or effects due to delivery delays.

• Provide monthly invoices for review, including detailed patient information, medication costs, and repackaging fees.

• Submit invoices through the Tungsten e-invoicing platform.

• Maintain electronic records pursuant to the Drug Supply Chain Security Act (DSCSA) for 6 years.

• Provide DSCSA records in an organized manner (DVD, CDR, or electronic retrieval).

• Adjust rates and pricing terms with written notice to the VA COR if costs exceed fair market value, subject to VA audit.

• Fill medications according to the VA Formulary and provide copies of new, emergency prescriptions to the VA Pharmacy.

• Verify Veteran eligibility for services like Aid and Attendance.

• Participate in quarterly compliance reviews.

• Provide quarterly AWP generic and WAC brand name medication information.

• Provide medications to eligible Veterans.

• Furnish drugs and medicines to State Veterans Homes per VA Directive 1108.07.

• Reimburse the Contractor for repackaging costs.

• Provide "use by" dates on prescription labels.

• Maintain information on medications sent for repackaging.

• Reimburse the Contractor for emergency fills not dispensed by the VA Pharmacy within the specified limits.

• Certify Contractor invoices and verify receipt of items and Veteran eligibility.

• Audit prescription scripts and invoices.

• Secure all medications in totes, with refrigerated products in cooled containers.

• Be available to assist the Contractor regarding VA policy, Formulary issues, or other VA procedures.

• Timely delivery of repackaged medications (within 24 hours) and emergent medications (within 4 hours).

• Failures resulting in patient harm will lead to poor performance reviews.

• Three or more invoice discrepancies in a billing period may result in a poor performance review.

• Base Year: 4/2/2026 – 4/1/2027

• Option Years 1-4: Extending through 4/1/2031

• All Contractor sites must be licensed and in good standing with the Utah State Division of Professional Licensing for Pharmacy and Controlled Substance Pharmacy.

• All employees handling medications must be licensed Pharmacists or Pharmacy Technicians in good standing with the Utah State Department of Occupational Licensing (DOPL).

• Maintain chain of custody for medications.

• Comply with HIPAA and patient security requirements.

• Use approved systems with validated security protocols for transmitting patient information.

• VA Pharmacy: VA Salt Lake City Health Care System (SLCHCS)

• Utah State Veterans Homes: Ogden, Payson, Salt Lake City, Ivins.

Solicitation / RFP / RFQ

This is a Request for Quote (RFQ) for Pharmacy Repackaging and Dispensing Services for the VA Salt Lake City Health Care System (SLCHCS) to support State of Utah Veterans Homes. The contract will be an Indefinite Delivery Indefinite Quantity (IDIQ) with a base year plus four option years. This is a combined synopsis/solicitation prepared in accordance with FAR Part 12.

• Repackaging VA pharmacy-supplied medications.

• Dispensing fee per script for repackaged medications.

• Emergency fill prescription medication orders supplied by the contractor.

• Services must comply with the attached Statement of Work (SOW).

• Delivery and acceptance are F.O.B Destination at VA SLCHCS, with services required at multiple locations within Utah.

• Contract Type: Firm-fixed price.

• Period of Performance: Base Year (04/02/2026 – 04/01/2027) plus four option years.

• Option to Extend Services: Up to 6 months.

• Total Contract Duration: Not to exceed 5 years with options.

• Questions Deadline: March 27, 2026, 12:00 PM CST (email to John.Cheng2@va.gov and thomas.parsons2@va.gov).

• Quote Submission Deadline: March 31, 2026, 12:00 PM CST (email to John.Cheng2@va.gov and thomas.parsons2@va.gov).

• Submission Method: Email only (4MB limit per email). No hand-carried or faxed quotes accepted.

• Evaluation Factors: Technical capability/quality, Price, and Past Performance.

• Award will be made to the most advantageous offer considering price and other factors.

• Offers must be complete and signed.

• NAICS Code: 561910 (Packaging and Labeling Services) with a size standard of 1,300 Employees.

• This solicitation is open market and unrestricted.

• Specific requirements for Utah State licensing (Pharmacy, Controlled Substance, Designated Pharmacist) must be submitted.

• Offerors must submit proof of operational procedures for medication transportation, handling, and chain of custody.

• The solicitation number is 36C25926Q0361.

• The government reserves the right to make no award.

• Award will be made on an All or Nothing Basis.

• Offerors must register in the System for Award Management (SAM).