R408--Veterans Outcome Assessment Program (VOAP) Services

SOL #: 36C24126Q0520Combined Synopsis/Solicitation

Overview

Buyer

Veterans Affairs
Veterans Affairs, Department Of
241-NETWORK CONTRACT OFFICE 01 (36C241)
TOGUS, ME, 04330, United States

Place of Performance

West Haven, CT

NAICS

Marketing Research and Public Opinion Polling (541910)

PSC

Program Management/Support Services (R408)

Set Aside

Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14) (SDVOSBC)

Timeline

1
Posted
May 28, 2026
2
Submission Deadline
Jun 22, 2026, 1:00 PM

Qualification Details

Fit reasons
  • NAICS alignment with historical contract wins in similar service areas.
  • Scope strongly matches core technical capabilities and delivery model.
Risks
  • Past performance thresholds may require one additional teaming partner.
  • Potential clarification needed on staffing minimums before bid/no-bid.
Next steps

Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.

Quick Summary

The Department of Veterans Affairs (VA), specifically Network Contracting Office 01, is seeking Veterans Outcome Assessment Program (VOAP) Services. This is a 100% Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside combined synopsis/solicitation issued as a Request for Quotation (RFQ). The contractor will provide services to collect interview data from Veterans nationwide. Quotes are due by June 22, 2026, at 9:00 AM EST.

Scope of Work

The selected contractor will be responsible for collecting interview data from Veterans who have received mental health and/or suicide prevention services. Key tasks include:

  • Collecting baseline and follow-up interview data from Veterans across the country.
  • Tracking participants to ensure timely follow-up interviews.
  • Providing digital data from interviews to the VHA monthly.
  • Completing approximately 16,000 pairs of interviews annually for the VOA program.
  • Completing approximately 150-200 pairs of interviews annually for the PAWS pilot program.
  • Conducting interviews within specific timeframes post-appointment (e.g., baseline within 30 days, follow-up between 160-190 days).
  • Providing weekly informal status updates and detailed quarterly reports.

Contract & Timeline

  • Contract Type: Firm-Fixed Price
  • Period of Performance: One (1) Base Year of 12 months and two (2) 12-month option years.
  • Set-Aside: 100% Service-Disabled Veteran-Owned Small Business (SDVOSB)
  • NAICS Code: 541910 (Small Business Size Standard: $22.5 Million)
  • Product Service Code (PSC): R408 (Program Management/Support Services)
  • Place of Performance: Department of Veterans Affairs VA Office of Mental Health/NEPEC, West Haven, CT 06516.
  • Questions Due: June 4, 2026, at 9:00 AM EST
  • Quotes Due: June 22, 2026, at 9:00 AM EST
  • Published Date: May 28, 2026

Evaluation

Quotations will be evaluated comparatively based on Technical, Price, and Past Performance. The award will be made to the offer most advantageous to the Government. Offerors must submit Price, Technical, and Past Performance information, following instructions in FAR 52.212-1 and evaluation criteria in FAR 52.212-2.

Eligibility & Registration

Prospective firms must be registered in SAM.gov (www.sam.gov) and VetCert (Veteran Small Business Certification, sba.gov) databases prior to award. Vendors claiming Veteran Small Business status must be VERIFIED by the SBA. Additionally, vendors must be VA-vendorized by completing Form 10091 at https://www.cep.fsc.va.gov/.

Additional Notes

This announcement constitutes the only solicitation; a separate written solicitation document will not be issued. Offerors are responsible for monitoring SAM.gov for any amendments. The Performance Work Statement (PWS) is incorporated by reference. Subcontractor information is required if applicable. Contact Tara Dossiema at Tara.Dossiema@va.gov for inquiries.

People

Points of Contact

Tara DossiemaContracting OfficerPRIMARY

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Combined Synopsis/Solicitation
Posted: May 28, 2026
R408--Veterans Outcome Assessment Program (VOAP) Services | GovScope