R605--Telephone Triage E-book (VA-26-00059489) | OVID | Hoffman/Flagg
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), specifically the Veterans Health Administration (VHA) Program Contracting Activity Central (PCAC), is conducting market research to identify qualified sources for enterprise-wide access to the Ovid Technologies Briggs's Telephone Triage Protocols for Nurses, 7th Edition eBook. This Sources Sought/Request for Information (SS/RFI) aims to gather information to determine potential set-aside categories for a future requirement. Responses are due by Friday, April 17, 2026, at 13:00 Eastern.
Scope of Work
The VA requires a vendor to provide enterprise-wide access to the specified eBook via a web-based platform (Ovid). Key requirements include:
- Access through VA Gateway IP addresses (onsite and VPN/Citrix).
- Authentication via federated, IP-based, or referrer URL methods.
- Unlimited simultaneous users across all authenticated sites and remote VHA users.
- Full-text chapters viewable/downloadable in PDF format.
- Content must be copy-pasteable into the VA’s electronic medical record.
- Vendor responsibility for website hosting, maintenance, and technical support.
- Minimal system downtime with outage notifications.
- Two-business-day response time for technical/access inquiries.
- Provision of enterprise-level usage statistics.
- Accessibility via standard web browsers and mobile/tablet platforms.
- 508 compliance, or a plan and timeline for achieving it.
- Perpetual access to the content.
Contract & Timeline
- Type: Sources Sought / Request for Information (RFI)
- Duration: Purchase with perpetual access, base year.
- Set-Aside: None specified; market research to determine potential set-aside.
- NAICS Code: 519290 (Size Standard: 1,000 employees).
- Response Due: April 17, 2026, 13:00 Eastern.
- Published: April 13, 2026.
Submission & Evaluation
This RFI is for information and planning purposes only and is not a solicitation. Responses will assist the VA in determining potential set-aside categories and vendor capabilities. Interested contractors must provide:
- Company and Point of Contact information (Name, Address, POC, Email, Phone, UEI).
- Eligibility for small business programs (e.g., SB, HUBZone, 8(a), SDVOSB).
- Proof of authorized reseller status for the Ovid Technologies eBook (documentation <= 2 years old).
- GSA contract number if applicable.
- A detailed description of how Limitation on Subcontracting requirements will be met. Responses should be emailed to Erich.Hoffman@va.gov with the subject line "Sources Sought Notice: 36C77626Q0174 Ovid Technologies Briggs’s Telephone Triage".
Additional Notes
No phone calls will be accepted. Responses will not be returned, nor will respondents be notified of the Government's evaluation. Do not include proprietary, classified, confidential, or sensitive information. Responders are responsible for all associated costs.