R616--Records Management Services
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
This Award Notice from the Department of Veterans Affairs (VA), Veterans Benefits Administration (VBA), includes a Limited Sources Justification (LSJ) for a follow-on task order for Records Management Services (RMS). The justification supports the procurement from Iron Mountain Information Management LLC as a logical follow-on to a previous order, with an estimated value of $14,213,345.98.
Scope of Work
The required Records Management Services encompass a comprehensive suite of activities for veteran claims-related source materials. These include:
- Receipt, loading, and transport of records.
- Validation of metadata.
- Ongoing storage and retrieval.
- Shipping and refiling of documents.
- Bi-directional data transfer.
- Disposition of various types of materials.
Contract Details
- Type: Limited Sources Justification for a Follow-on Task Order (under FAR Part 8.405 ordering procedures, authority FAR 8.405-6(a)(1)(C)).
- Incumbent Contractor: Iron Mountain Information Management LLC.
- Duration: One 12-month base period and four 12-month option periods.
- Estimated Value: $14,213,345.98.
- Set-Aside: Not applicable; this is a limited source justification for a specific vendor.
- Published Date: March 10, 2026.
Justification for Limited Source
The justification highlights Iron Mountain's unique qualifications and the significant risks associated with transitioning to a new vendor. These risks include potential loss of access to critical records, coordination issues, system integration challenges, and the possibility of physical damage or loss of sensitive veteran records. Market research indicated that while competition might be possible, the transition costs and potential service delivery impacts were significant considerations.
Contact Information
For inquiries, contact Catrina Garrett, Contracting Officer, at catrina.garrett@va.gov or 404-259-4871.