Re-issuance of canceled solicitation N0018926RB003, DUSN(M) ITD IT Related Services

Statement of Work (SOW) / Performance Work Statement (PWS)

This Performance Work Statement (PWS) outlines the requirements for contractor support to maintain and operate systems and applications for the Deputy Under Secretary of the Navy (Management) - Information Technology Division (DUSN (M) ITD). The goal is to provide comprehensive IT services to approximately 4,000 customers within the Navy Secretariat and OPNAV in the National Capital Region (NCR).

The contractor will provide a wide array of IT, Document Management (DM), Records Management (RM), and Knowledge Management (KM) related services. This includes:

• Customer services (help desk, desktop support, ACTR services)
• Database administration
• Software development and application support
• System rationalization and consolidation
• Information Assurance (IA), including Assessment and Authorization (A&A)
• Portfolio management
• NMCI tech refreshes and mobile device services
• Inventory management
• SharePoint site maintenance
• Program and system analysis
• Development of Plan of Action and Milestones (POA&Ms)
• Engineering, installation, integration, training, research, development, testing, assessing, tracking, managing, and operating DUSN (M) hardware, software, and related systems.
• Transition support for incumbent and transitioning contractors.
• Website development and maintenance, including IT security.
• Information Assurance (IA) support, including Assessment & Authorization (A&A), vulnerability testing, and reporting.
• Customer Service Support, including a single help desk for inquiries and issues.
• Desktop Support for SECNAV assets.
• Conferencing support for twelve conference rooms.
• Wireless support.
• Technical Assistance and ACTR services.
• Engineering/Integration Support.
• Business and Technical Analysis and Planning.
• Other Direct Costs (ODCs) for equipment or services.
• Liaison Services for outreach and training.

Services are to be provided onsite at Government facilities within the NCR. Onsite help desk services are required Monday through Friday, 6:00 AM ET to 6:00 PM ET. Ad hoc services may be required outside of these hours with prior approval. Transition support will occur for up to thirty (30) days prior to the end of the incumbent contract Period of Performance (PoP).

• The contractor must provide personnel capable of professional communication with senior leadership.
• Continuous help desk services are required.
• The contractor must comply with all applicable laws, guidance, and policies, including FISMA, RMF, Public Law 508, and STIGs.
• A compliance matrix must be maintained and updated quarterly.
• Key personnel roles are defined, including Program Manager, Cybersecurity Lead, Database Administrator, and Help Desk Manager.
• The contractor shall develop and maintain a Program Management Plan (PgMP) and Administrative Management Plan (AMP).
• Reporting requirements include Monthly Status Reports (MSR) and Quarterly Status Reports (QSR), detailing Key Performance Indicators (KPIs).
• The contractor shall maintain system configuration and inventory.
• Transition-Out Plan must be delivered 4 weeks prior to contract end date.
• All Government-owned documents and materials produced under this contract are the property of the Government.
• The contractor shall provide onsite Program Management support.
• The contractor shall provide IA support under this task order for DUSN (M) claimancy applications, systems and networks.
• The contractor shall provide support to the lead Echelon 2 (ECHII) Customer Technical Representative (CTR) for the Next Generation Enterprise Network Contract.
• The contractor shall provide a range of support for prototypes, piloting applications, providing enhancements to existing systems and full engineering projects.
• The contractor shall provide specialized Subject Matter Expert (SME) support.
• The contractor shall provide general administrative support for clerical and office related requirements.
• All purchases made with Government approval and funds are the sole properties of the Government.
• Contractor employees shall identify themselves as contractor personnel and adhere to specific identification protocols.

Other / Unclassified

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Amendment / Modification

This amendment serves to update the Contracting Officer's point of contact and revise solicitation due dates. The solicitation was previously withdrawn to obtain required higher-level approval and is now being reposted.

• Contracting Officer Point of Contact (POC) information has been updated.

• Solicitation due dates have been revised.

• Clauses 52.217-8 (Option to Extend Services) and 52.217-9 (Option to Extend the Term of the Contract) have been modified.

• Clause 52.222-90 (Addressing DEI Discrimination by Federal Contractors) has been modified.

• Section G - Contract Administration Data (Payment Instructions) has been modified.

• Section L - Instructions, Conditions, & Notices to Offerors or Quoters has been modified.

• The due date for Step One submissions has been extended to 1200pm Eastern Time on 02 June 2026.

• Step Two submissions are due no later than the time and date specified in block 9 of the SF33 (which is 1200 EST on 11 June 2026, as per page 6).

• Offerors must acknowledge receipt of this amendment.

Solicitation / RFP / RFQ

This document is a Request for Quotations (RFQ) for IT-Related Support Services, a follow-on to the Seaport-NxG contract. The solicitation is being conducted among current SeaPort-NxG contract holders only. The government is seeking a "best value" award through a two-step evaluation process.

• The core requirement is "IT-Related Support Services - Seaport Follow-On."

• Specific details of the work are provided in the Performance Work Statement (PWS), referenced as Attachment 01.

• The solicitation outlines a "Level of Effort" for various labor categories, detailing estimated man-hours for a base period and multiple option periods.

• The contract type is Cost Plus Fixed Fee (CPFF) for services and Cost No Fee for Other Direct Costs (ODCs).

• The period of performance includes a base period from July 16, 2026, to July 15, 2027, with five additional option periods extending through January 15, 2032.

• The total estimated effort includes approximately 92,160 direct labor hours for the base period, potentially increasing to 506,880 hours if all options are exercised.

• The solicitation uses a two-step evaluation process: Step One (Viability Determination) and Step Two (Quote Submission and Evaluation).

• Step One requires verification of SeaPort-NxG contract holder status, Secret Facility Clearance Level (FCL), and a facility within 25 miles of the National Capital Region (NCR), along with demonstrated similar experience.

• Step Two submissions are due by 12:00 PM EST on June 11, 2026.

• Quotes must be submitted in two volumes: Volume I (Non-Cost Quote) and Volume II (Cost Quote).

• Non-cost factors (Performance Approach and Past Performance) are significantly more important than the Cost Quote.

• Performance Approach is more important than Past Performance.

• Cost realism will be evaluated for quotes rated Acceptable or higher on non-cost factors.

• This solicitation is exclusively for current SeaPort-NxG contract holders.

• Potential quoters must submit questions via email no later than 12:00 PM ET on June 1, 2026.

• The incumbent contractor is Booz Allen Hamilton, Inc.

• All terms and conditions of the SeaPort-NxG base contract apply.

• Amendment 0001 was issued on May 27, 2026.

Other / Unclassified

This document outlines the Contract Administration Plan (CAP) for Cost Type Contracts. It details the responsibilities of various government offices and personnel involved in contract administration, including the Procuring Contract Office (PCO), Contract Administration Office (CAO), Defense Contract Audit Agency (DCAA), the paying office, the Contracting Officer's Representative (COR), and the Technical Assistant (TA).

This document is crucial for bidders as it clarifies the points of contact and the roles and responsibilities of government personnel throughout the contract lifecycle. Specifically, it highlights:

• Procuring Contract Office (PCO): Handles pre-award duties (solicitation, negotiation, award) and changes to contract terms.
• Contracting Officer's Representative (COR): Serves as the primary technical interface, monitors contractor performance, reviews invoices, and is responsible for technical aspects of contract modifications. Bidders will interact with the COR for technical guidance and clarifications.
• Technical Assistant (TA): Provides administrative and monitoring support to the COR, assisting with tasks like reviewing reports and invoices.

Understanding these roles helps bidders know who to contact for different issues and what to expect regarding contract oversight and administration.

Statement of Work (SOW) / Performance Work Statement (PWS)

This document outlines the Quality Assurance Surveillance Plan (QASP) for a Performance Based Service Contract (PBSC). Its purpose is to ensure systematic quality assurance methods are used to verify that the contractor performs services according to performance metrics and quality standards set forth in the contract, and that the Government pays only for acceptable levels of service received.

• The QASP provides Government surveillance oversight of the Contractor's quality control efforts.

• It is not part of the contract and does not duplicate the Contractor's Management Plan.

• The Government may provide a copy of the QASP as an attachment to the solicitation to aid contractors in developing their quality maintenance plans.

• Contract Deliverables: 100% inspection; >95% submitted timely and without rework.

• Qualified Personnel: >98% personnel qualified per PWS and Labor Category Descriptions.

• Monthly Status Report: >95% accuracy.

• Invoicing: 95% accuracy.

• Overall Contract Performance: All elements rated Satisfactory (or higher) annually.

Not explicitly detailed in this document, but surveillance is conducted throughout the contract period.

• Surveillance Methods: Customer Feedback, Random Checks/Periodic Inspection.
• Documentation: COR maintains a Quality Assurance Surveillance file including appointment letters, contract copies, QASP revisions, receiving reports, meeting minutes, etc.
• Contractor Responsibilities: Management and quality control actions to meet standards.
• Government Responsibilities: Contracting Officer (CO) and Contracting Officer's Representative (COR) administer the QASP.
• Combating Trafficking in Persons: COR monitors contractor compliance with FAR 52.222-50.
• Performance Analysis: Conducted monthly, assessing schedule, deliverables, cost, and past performance (per FAR 42.15).
• Incentives/Disincentives: Failure to achieve satisfactory performance may lead to contract termination, loss of future contracts, or non-exercise of options. Contract Discrepancy Reports (CDRs) may be issued for non-compliance, requiring a contractor response within 5 business days.

Form / Attachment / Pricing Sheet

This document is a "Past Performance Information Form" intended for offerors to provide details about their previous contract performance. It is designed to help the government assess the offeror's ability to successfully perform the work required by the solicitation.

• Name of Offeror
• Contract Number, order number, or identifier
• Customer Name & Location
• Customer Point of Contact (Name & Title)
• Telephone Number and e-mail address
• Total dollar amount for this effort during the past five (5) years (with specific instructions for ordering vehicles)
• Number of personnel (FTE) performing per year (avg.)
• Period of Performance (From: To:)
• Detailed description of the work performed sufficient to demonstrate relevance to the solicitation.
• Quality, delivery, or cost problem(s); corrective action(s) taken; and effectiveness of the corrective action(s).
• Subcontractor(s) Utilized in Performance; description of the extent of work performed by subcontractors, along with annual dollar value of all subcontracts.

Bidders must complete this form accurately and thoroughly to provide evidence of their past performance. The information submitted will be used by the government to evaluate the offeror's capability and likelihood of success in performing the contract requirements. Failure to provide complete and relevant information may negatively impact the evaluation.