ReadyOp Subscription Renewal
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The National Aeronautics and Space Administration (NASA) Shared Services Center (NSSC) intends to award a sole source contract to READYOP COMMUNICATIONS, INC for the renewal of its ReadyOp Subscription. This web-based Software as a Service (SaaS) platform is crucial for comprehensive incident management and emergency response across multiple NASA centers. Interested organizations must submit their capabilities and qualifications by June 15, 2026, 1:00 p.m. Central Standard Time, to challenge this sole source determination.
Purpose & Scope
NASA's Office of Protective Services (OPS) requires the ReadyOp system to effectively coordinate emergency response activities, improve situational awareness, and streamline communication among agency personnel. The system aims to enhance operational efficiency, situational awareness, and collaboration during emergencies or critical incidents. Key functionalities of the ReadyOp platform include:
- Incident Management: Creating and managing incidents, tracking progress, and allocating resources.
- Communication: Facilitating communication via text, voice, email, and collaboration tools.
- Resource Management: Tracking and managing personnel, equipment, and supplies.
- Task Management: Creating, assigning, and monitoring tasks with notifications.
- Documentation and Reporting: Documenting incidents and generating reports.
- Mobile Access: Providing access to critical information and communication via mobile apps.
- Inter-agency Coordination: Supporting planning, communications, command, and control for joint, multi-agency, and multi-location operations, aligned with NIMS/ICS.
Contract Details
- Contract Opportunity Type: Combined Synopsis/Solicitation
- Product/Service Code: DA10 (Support Services, SaaS or Subscription)
- Intended Awardee: READYOP COMMUNICATIONS, INC
- Authority: FAR 12.102(a)
- Period of Performance: Two years, commencing July 1, 2026, through June 30, 2027 (base year + one-year option).
- Place of Performance: Authorized for use by multiple NASA Centers, including Armstrong, Ames, Glenn, Goddard, NASA Headquarters, Jet Propulsion Laboratory, Johnson, White Sands Test Facility, Kennedy, Langley, Marshall, Michoud Assembly Facility, and Stennis Space Center.
- Special Requirements: Includes one Center Software License for each authorized NASA Center, user credentials for up to 400 users, and ReadyOp High-Throughput SMS.
- NAICS Code: 541511
Set-Aside
This procurement is currently intended as a sole source acquisition.
Submission & Evaluation
- Response Due: June 15, 2026, by 1:00 p.m. Central Standard Time.
- Submission Method: Interested organizations must submit their capabilities and qualifications in writing to the identified point of contact. Oral communications are not acceptable.
- Evaluation Purpose: Submissions will be evaluated solely to determine if the procurement should be conducted on a competitive basis. The determination to compete or not compete is at the government's discretion.
Contact Information
- Primary Point of Contact: Cara Craft (cara.s.craft@nasa.gov)