Research and Development Center Information Technology Operations and Maintenance Support
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
The United States Coast Guard (USCG) Research and Development Center (RDC) requires Information Technology Operations and Maintenance (ITOM) support services. The contractor will provide IT help desk support, system and network administration, and technical support for desktop computers, laptops, servers, applications, networks, and Coast Guard standard and non-standard hardware/software. Services also include support for R&D projects, office automation, MS SharePoint site development, and cloud-based operations. The period of performance includes a 30-day overlap for transition of key personnel. The contractor must be able to ensure continuity of operations, possess knowledge of USCG systems, and meet credentialing requirements for access.