Research Science Network (RSN) Maintenance
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Defense Health Agency (DHA), on behalf of the U.S. Army Medical Research Institute of Infectious Diseases (USAMRIID), has issued a Sources Sought / Request for Information (RFI) for Research Science Network (RSN) Maintenance support. This market research aims to identify capable sources for IT hardware and software maintenance for the RSN in Frederick, MD. Responses from Small Business sources are encouraged. Responses are due April 1, 2026, at 11:00 AM Eastern Time.
Scope of Work
This requirement is for non-personal services to provide maintenance support for the RSN's IT hardware and software. Key aspects include:
- OEM Support: Must include Original Equipment Manufacturer (OEM) support.
- Service Levels: 4-hour response time, 24x7 service availability, and Defective Media Retention (DMR).
- Updates: Provision of OEM firmware, software updates, patches, and minor version upgrades.
- Emergency Coverage: 24x7x365 for mission-critical work stoppage.
- Standard Support: 0800-1700, Monday-Friday for non-emergencies.
- Onsite Response: Within four (4) hours of a reported hardware failure.
- Security: Contractor personnel must possess a National Agency Check with Inquiries (NACI) at proposal submission and maintain the required security level. This support is crucial for adhering to the Risk Management Framework (RMF) and maintaining the network's Authority to Operate (ATO).
Contract & Timeline
- Type: Sources Sought / Request for Information (RFI)
- Set-Aside: Small Business sources are encouraged to respond.
- Response Due: April 1, 2026, 11:00 AM Eastern Time
- Published: March 17, 2026
Response Instructions
Interested parties should submit an electronic capabilities statement, not exceeding 10 pages (excluding cover page), in Microsoft Word or Adobe PDF format. The statement must address how the respondent can fulfill the Performance Work Statement (PWS) requirements. The cover page should include contact information, SAM.gov registration status under NAICS code 334111, and any held ordering vehicles. Submissions must be emailed to Kirstin Quinn (Kirstin.L.Quinn.civ@health.mil) and Emily O’Hara (Emily.K.Ohara.civ@health.mil).
Important Notes
This is solely for market research and planning purposes; it is not a solicitation, and no contract will be awarded from this announcement. The Government will not reimburse respondents for any costs incurred.