RFI for UXG Survey Recruitment Services
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Social Security Administration (SSA) has issued a Request for Information (RFI) for UXG Survey Recruitment Services. This RFI seeks to identify sources capable of recruiting members of the public to participate in user research and usability testing for various public-facing products, including SSA.gov, MySocialSecurity, and the SSA Mobile App. Responses are due by June 24, 2026.
Scope of Work
This RFI is for recruiting services to support user experience (UX) research and usability testing. The recruited participants will engage with key SSA digital products such as:
- SSA.gov
- MySocialSecurity
- Digital SSN
- SSA Mobile App
- Digital Identity initiatives
- Universal Benefits Application
- National Appointment Scheduling Calendar
Contract & Timeline
- Type: Request for Information (RFI) / Market Research
- Product Service Code: R422 - Market Research And Public Opinion Services
- Set-Aside: None specified
- Response Due: June 24, 2026, 5:00 PM ET
- Published: June 11, 2026
- Department/Agency: Social Security Administration
- Office: SSA OFC OF ACQUISITION GRANTS
Evaluation
Responses to this RFI will be used for market research purposes to inform future acquisition strategies and requirements. This is not a solicitation for proposals and does not guarantee a future contract award.
Additional Notes
This notice is for planning purposes only. Interested parties should monitor SAM.gov for any potential future solicitations related to this requirement. For questions, contact Marissa L. Piegols at MARISSA.PIEGOLS@SSA.GOV.