RFI-Telematics System for Managing Powered Industrial Vehicles

Statement of Work (SOW) / Performance Work Statement (PWS)

This document outlines the technical requirements for a System for Managing Powered Industrial Vehicles (SMPIVs) for the U.S. Postal Service (USPS). The goal is to optimize the maintenance and utilization of the USPS' fleet of over 10,500 Powered Industrial Vehicles (PIVs), including forklifts, rider pallet jacks, and tow motors, by modernizing fleet management processes using telematics technology.

• Implement a system to manage, monitor, and maintain the entire PIV fleet.

• Provide hardware, peripherals, and software for data collection on PIVs.

• Establish a cloud environment for processing, storing, and disseminating vehicle data.

• Develop algorithms for predictive PIV replenishment and maintenance.

• Enable data transmission from telematics devices to the cloud.

• Offer hardware maintenance, software maintenance, helpdesk, and support services.

• Provide training and telematic device installation services.

• Integrate telematics with current and future USPS systems.

• Basic Functions: Determine optimal PIV replacement time, track PIV replenishment needs, report fleet size deficits/surpluses, enforce PM schedules, track repair/usage activities, enforce OSHA safety checklists, manage PIV status violations, and report battery status with notifications.

• Optional Functions: Automated access control, impact monitoring, operator log-in monitoring, collision avoidance detection, speed monitoring, and load presence tracking.

• Operational Parameters: Application access control, software user roles, PIV and operator location tracking, PIV and operator access control (optional), OSHA PIV safety checklist, OSHA PIV operator supervisor evaluation, PIV impact sensing and notification (optional), PIV utilization tracking, and PIV maintenance management.

• Reporting: Graphical viewer for PIV location and status, PIV maintenance alerts, and a report generator for equipment and manpower analysis.

• Compliance: Adherence to OSHA 29 CFR Part 1910.178, FCC regulations, and relevant IEEE, IEC, MIL-STD, and ANSI standards.

• The system must support up to 500 USPS facilities.

• The application must be available 24 hours per day, 365 days per year.

• Hardware must be ruggedized for industrial environments.

• System must be capable of operating in diverse environmental conditions (temperature, humidity, vibration, dust, EMI).

• Data must be owned exclusively by USPS.

• Maintenance support, including help desk, hardware/software maintenance, and on-site services, is required.

• A warranty of two to five years for devices and three years for software is required.

Request for Information (RFI)

This RFI seeks market information on telematics systems for managing and monitoring Powered Industrial Vehicles (PIVs) across USPS facilities. The goal is to improve operational safety, fleet visibility, maintenance tracking, operator accountability, and reporting. This RFI is for planning purposes only and does not constitute a Request for Proposal (RFP) or a promise to issue one.

Suppliers are asked to provide:

• Preliminary cost estimates, including licensing, service fees, rate structures, and installation costs.
• Product specifications and service capabilities, indicating which functional requirements (detailed in the attached draft SOW, pages 4-14) their systems meet.
• Responses to a questionnaire covering aspects such as:
  • Support for various PIV types (forklifts, tow motors, pallet jacks).
  • Scalability for up to 10,500 PIVs and within large facilities.
  • Cloud service provider and FedRAMP certification.
  • In-house hosting permission.
  • Compatibility with various PIV manufacturers and models.
  • Availability of installation partners.
  • Support for OSHA PIV safety checklists.
  • Real-time alert capabilities.
  • Hardware update mechanisms.
  • Role-based user administration.

Responses must include:

• Supplier's history and experience with the offered technology.

• Company information (name, subsidiaries, address, website, overview, POC details).

• The submitted response must not exceed 30 pages.

• Questions Deadline: Monday, June 1, 2026, 5:00 PM ET.

• Submission Deadline: Friday, June 12, 2026, 5:00 PM ET.

• Questions and submissions should be directed to Pierre Durandisse (joseph.p.durandisse@usps.gov) and Yuko Dobashi (Yuko.Dobashi@usps.gov).

• Questions received may be consolidated and posted as an amendment. USPS will not provide individual responses.

• The Postal Service does not intend to award a contract based on this RFI or pay for the information solicited.