Robins AFB- Emergency Medical Services (EMS) Ambulatory Services

Solicitation / RFP / RFQ

This is a combined synopsis/solicitation for commercial services, specifically for non-personal, turnkey, paramedic-level Emergency Medical Services (EMS) at Robins Air Force Base, Georgia. The Defense Health Agency (DHA) intends to procure a firm-fixed-price (FFP) contract for these services. The contractor will be responsible for providing all personnel, management, supervision, fully equipped ambulances, and supplies to ensure continuous, uninterrupted coverage 24/7/365, with a core requirement of meeting a seven (7) minute response time for primary emergency calls.

• Provide 24/7/365 paramedic-level Emergency Medical Services (EMS).

• Meet a seven (7) minute response time for primary emergency calls.

• Offerors must demonstrate the ability to meet requirements and deliverable schedules outlined in the Performance Work Statement (PWS).

• The PWS details the scope of work, performance standards, and special requirements.

• Scope may be expanded to include similar EMS requirements for other Military Treatment Facilities (MTFs) in Georgia and South Carolina via bilateral modification.

• Contract Type: Firm-Fixed-Price (FFP).

• Period of Performance: One six (6) month Base Period (1 November 2026 – 30 April 2027) and four twelve (12) month Option Periods (through 31 October 2031), with a potential six (6) month extension.

• Contract Financing: Not authorized.

• Payment: Via Electronic Funds Transfer (EFT) through DFAS utilizing Wide Area Workflow (WAWF).

• Deadline for Questions: 22 June 2026, 12:00 PM EST.

• Proposal Submission Deadline: 29 June 2026, 12:00 PM EST.

• Proposals must be submitted via email.

• Evaluation Criteria: Award will be made to the responsible vendor whose quotation represents the best value, considering price and other factors. Non-price factors (Technical Capability and Past Performance) are significantly more important than Price.

  • Factor 1: Technical Capability: Evaluates understanding of requirements and feasibility of proposed approach.
  • Factor 2: Past Performance: Assesses recency, relevance, and quality of past performance.
  • Factor 3: Price: Evaluated for fairness and reasonableness.

• Competition Approach: 100% Total Small Business Set-Aside.

• NAICS Code: 621910 - Ambulance Services.

• Small Business Size Standard: $22.5 Million.

• Offerors must be registered in the System for Award Management (SAM) to be eligible for award.

• The Government intends to award without discussions but reserves the right to conduct them if necessary.

• Offerors should submit their best terms in their initial proposal.

• The Offeror agrees to hold prices firm for 90 calendar days from the receipt date.

• Specific formatting and file submission requirements are detailed in the document.

Statement of Work (SOW) / Performance Work Statement (PWS)

To provide 24/7 Emergency Medical Services (EMS) and patient transport for Robins Air Force Base (RAFB), Georgia, ensuring continuous paramedic-level response and care.

• Provide comprehensive EMS and patient transport services.

• Respond to emergency calls and transport patients.

• Support facility exercises, training programs, and emergency response planning.

• Maintain compliance with federal, state, and local regulations, including safety and security.

• Coordinate with the 78th Military Treatment Facility (MTF), 78th MDG, and 78th Fire Department.

• Potential for scope expansion to other Military Treatment Facilities (MTFs) in Georgia and South Carolina.

• Response Times: Primary emergency calls within 7 minutes; secondary/back-up calls within 12 minutes. Achieve 90% compliance monthly.

• Service Availability: 100% service availability for 24/7 EMS.

• Quality of Care: Maintain professional standards consistent with The Joint Commission (TJC), National Registry of Emergency Medical Technicians (NREMT), and state EMS protocols.

• Reporting: Submit weekly response time data, monthly work schedules, quarterly status reports, and other required documentation.

• Period of Performance: Base Year: November 1, 2026 - April 30, 2027. Includes four (4) option years through April 30, 2031.

• Place of Performance: Robins Air Force Base, Georgia, with potential for off-base patient transportation.

• Transition: A transition-in period is required, with a compressed start-up timeframe possible.

• Personnel: Contractors must possess required certifications (EMT, AEMT, Paramedic, etc.), maintain current credentials, and undergo background checks (CAC requirements).

• Equipment: Contractor to provide medical equipment and vehicles. Government will provide six (6) Land Mobile Radios (LMRs).

• Safety: Contractor must establish and maintain an acceptable safety program, including mishap reporting and a Safety Plan.

• Security: Contractors require a SECRET facility clearance and personnel security clearances.

• Sustainable Procurement: Comply with federal, state, and local regulations for sustainable procurement.

• Continuity of Operations Plan (COOP): Contractor must develop and maintain a COOP.

• Quality Control: Contractor must develop and maintain a Quality Control (QC) program and submit a Quality Control Plan (QCP).

Form / Attachment / Pricing Sheet

This document is a Past Performance Questionnaire. It is designed to collect feedback on a contractor's performance for a specific project. This questionnaire is likely to be used by the government to assess a bidder's past performance as part of the evaluation process for a new opportunity.

• Firm/Agency Providing Feedback: Information about the entity providing the feedback.
• Project Details: Name, period of performance, award date, awarded value, contract type, completion date, and current dollar value of the project being assessed.
• Assessing Official: Name, email, phone number, and association with the firm being rated.
• Assessment Areas: A rating scale (Unsatisfactory, Marginal, Satisfactory, Very Good, Exceptional, N/A) for the following categories:
  • Quality of Product or Service
  • Schedule
  • Cost Control
  • Business Relations
  • Management of Key Personnel
  • Reliability
  • Customer Support
  • Overall Performance
  • Other Areas (with space for two specific items)
• Additional Comments: A section for providing comments to support ratings of 'Very Good' and 'Exceptional'.

Bidders should be aware that this questionnaire will be used to evaluate their past performance. They should ensure that their past performance is well-documented and that they have a clear understanding of how their performance will be assessed against these criteria. If this questionnaire is provided as part of a solicitation, bidders may need to provide it to their past clients or government contracting officers to complete.

Form / Attachment / Pricing Sheet

This document is a pricing sheet for the Emergency Medical Services (EMS) Ambulatory Services for Robins Air Force Base (AFB) opportunity. Bidders are expected to use this sheet to provide their pricing for the services outlined.

• SLINs (Service Line Items): Detail specific services including "Emergency Medical Services (EMS) Ambulatory Services" and "Special Events IAW PWS".
• Quantity & Unit of Issue: Specifies the amount and unit (e.g., Months, Hours) for each service.
• Unit Price & Period Total Price: Fields for bidders to enter their proposed pricing. Currently, all unit and period prices are listed as 0.0, indicating this is a template for pricing submission.
• Periods of Performance: Covers a Base Period (November 2026 - April 2027) and four Option Periods (May 2027 - April 2031), plus an additional FAR 52.217-8 Option Period (May 2031 - October 2031).

This pricing sheet is critical for bidders to understand the structure of the services being procured and to formulate their cost proposals. Bidders must fill in the Unit Price and Period Total Price fields for each SLIN according to the specified quantities and periods of performance to submit a complete bid.