S201--JWC Janitorial Contract

Amendment / Modification

This amendment addresses contractor questions and modifies the solicitation.

Key changes include:

• NAICS Code Update: The North American Industry Classification System (NAICS) code has been changed to 561720 (Janitorial Services) with a size standard of $22.0 million.

• Answers to Contractor Questions: The document provides detailed answers to numerous questions regarding the scope of work, place of performance, contract administration, staffing, equipment, supplies, and training requirements.

• Place of Performance Clarification: Services will be performed at The Jackie Walorski VA Clinic, 1540 Trinity Place, Mishawaka, IN, 46545.

• Work Hours Adjustment: The end time for Tuesday, Thursday, and Friday services has been extended to 5:30 p.m.

• Staffing Minimums: The requirement for at least seven (7) janitorial staff on-site at a time is confirmed as a strict minimum.

• Restricted Area Cleaning: Specific square footage details for various restricted areas have been provided.

• Consumables and Equipment: Clarifications have been made regarding which party (contractor or government) is responsible for providing various consumables (e.g., paper products, liners, cleaning chemicals) and equipment (e.g., dispensers, floor equipment).

• Regulated Medical Waste: Handling of regulated medical waste within the facility up to the designated on-site collection point is required.

• Training Requirements: Details on mandatory VA Talent Management System (TMS) courses and other required annual training have been provided, along with PIV card processing timelines.

• Site Visit: A site visit is scheduled for May 4th at 10:00 AM ET.

• PWS and Cleaning Frequency Chart Updates: Minor clarifications and updates have been made to the Performance Work Statement (PWS) and the cleaning frequency chart.

• NAICS Code

• Performance Work Statement (PWS)

• Cleaning Frequency Chart

• Various sections related to contractor responsibilities for supplies, equipment, and training.

Bidders should review the updated NAICS code and all Q&A responses to ensure their proposals accurately reflect the requirements. The offer due date has not been extended.

Solicitation / RFP / RFQ

This solicitation is for complete janitorial services for The Jackie Walorski VA Clinic (JWC) in Mishawaka, Indiana. The services include all labor, management, equipment, and supplies necessary to maintain cleanliness in accordance with the Performance Work Statement (PWS).

• Comprehensive janitorial and custodial services for a 71,403 sq. ft. facility.

• Services to be performed during specific work hours, with potential for weekend/holiday work.

• Restricted areas require VA escort.

• Contractor must provide all necessary equipment, uniforms, name badges, materials, and supplies (excluding hand soap provided by VA).

• Specific requirements for cleaning standards, chemical usage (EPA-approved), equipment (HEPA filter vacuums, microfiber mopping systems), and waste management (including biohazard and chemo waste).

• Contractor personnel must have at least one year of medical facility cleaning experience and undergo annual PPD, Flu Shot, and Hepatitis B testing.

• Contractor must provide a Quality Control Program, Contingency Plan, Staffing Model, chemical list, and equipment list.

• Contract Type: Not specified, but uses Simplified Acquisition Procedures.

• Period of Performance: Base year (11-01-2026 to 10-31-2027) with four (4) one-year option periods, totaling up to five (5) years.

• Estimated Value: Approximately $47 Million.

• NAICS Code: 561210 (Facilities Support Services)

• Size Standard: $47 Million

• Offer Due Date: April 27, 2026, by 12:00 PM ET.

• Questions Due: April 27, 2026, by 12:00 PM ET. Submit in writing to Courtney.Seevers@va.gov.

• Submission Requirements: Offerors must complete SF 1449 blocks, Contract Administration Data, Price/Cost Schedule, and provide Contractor Quality Control Program, Contingency Plan, proposed staffing model, and a list of chemicals.

• Evaluation Factors: Technical, Past Performance, and Price. The Government will use a comparative evaluation process.

• This acquisition is set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs).

• Offerors must be certified and listed in the SBA certification database at the time of offer submission and award.

• Must comply with VAAR 852.219-75 (Limitations on Subcontracting for Services: 50% to SDVOSBs).

• Must be registered in the System for Award Management (SAM).

• The solicitation incorporates various FAR and VAAR clauses, including Service Contract Labor Standards, Insurance requirements, and Personal Identity Verification.

• Invoices must be submitted electronically via Tungsten Network.

• Contractor must comply with OSHA standards and Indiana State Department of Health regulations.

Statement of Work (SOW) / Performance Work Statement (PWS)

This document outlines the Quality Assurance Surveillance Plan (QASP) for a housekeeping services contract. Its purpose is to provide the government's Quality Assurance Evaluator (QAE) with methods for effectively and systematically monitoring all contract requirements.

The QASP details the methods the government will use to ensure the contractor performs in accordance with the contract's performance-based service acquisition (PBSA) standards. It focuses on evaluating the final product or service, not the details of accomplishment. Key areas covered include:

• Methods of Surveillance: Periodic surveillance by the Contracting Officer's Representative (COR), customer complaints, 100% inspections, and random sampling based on the PWS cleaning frequency chart.
• Government Roles: Defines the responsibilities of the Contracting Officer (CO) and the COR.
• Procedures: Outlines how QAEs will develop daily, weekly, monthly, and semi-annual schedules for surveillance activities, including documentation of observations, defects, and contractor notifications.
• Performance Standards: Lists specific performance requirements for various tasks (e.g., floors, trash removal, interior/exterior glass, carpeting, restrooms, dusting, sweeping/mopping) and their associated Acceptable Quality Levels (AQLs), typically not to exceed 2 customer complaints per month.
• Incentives & Disincentives: Details potential incentives for favorable performance and disincentives for unfavorable performance, including contractor-borne expenses for delays, Cure Notices, and Contract Discrepancy Reports (CDRs).
• Customer Complaint Surveillance: Describes the process for handling and documenting customer complaints, which are used to determine satisfactory or unsatisfactory performance.

The document specifies performance standards for various housekeeping tasks, including cleanliness, absence of stains, dust-free conditions, and proper waste disposal. The Acceptable Quality Level (AQL) for most requirements is defined as not exceeding 2 customer complaints per month. Performance is monitored through daily observations and monthly COR inspections.

Not explicitly detailed in this document, but it pertains to the administration of an existing housekeeping services contract.

• Contractors are responsible for their own quality control plans.
• The QASP is not part of the contract and does not duplicate the contractor's quality control plan.
• Specific requirements for stocking restroom supplies (quality appropriate to a fine hotel) and timely reporting are included.
• Attachments include a Customer Complaint Record form and a Contract Discrepancy Report form.

Other / Unclassified

This document is a transmittal sheet for VHA Directive 1850, "Environmental Programs Service," dated January 30, 2023. It outlines major changes to responsibilities and descriptions within the directive, rescinds a previous version (dated March 31, 2017), and lists related VHA directives. The directive itself establishes policy and provides operational guidance for the Environmental Programs Service (EPS) within VA medical facilities to ensure a clean, safe, and healing environment. It details responsibilities across various levels of VHA leadership and outlines six key scopes of service within EPS: Health Care Environmental Sanitation, Interior Design Operations and Management, Waste Management and Recycling, Textile Care Management, Integrated Pest Management, and Comprehensive Environment of Care.

This directive is relevant to potential bidders involved in environmental services, facility management, sanitation, waste management, pest control, interior design, and textile care within VA medical facilities. It establishes the overarching policy framework and operational guidance that govern these services, which may inform the requirements and expectations for future solicitations in these areas. Bidders should note the specific scopes of service and the various VHA directives referenced for more detailed requirements.

Form / Attachment / Pricing Sheet

This document is a floor plan (Sheet A-100) for the VA St. Joseph County CBOC (Community Based Outpatient Clinic). It provides a detailed layout of the facility, including departmental designations and room configurations.

• Department Legend: A comprehensive list of departments and their corresponding color codes used on the floor plan (e.g., Audiology, Pharmacy, Radiology, Mental Health).
• Floor Plan Layout: Visual representation of the clinic's layout, showing room divisions, major areas, and circulation paths.
• Project Information: Includes project title, "VA ST. JOSEPH COUNTY CBOC," sheet number "A-100," and architectural/engineering firm details.

This floor plan is crucial for bidders to understand the physical space requirements and layout of the clinic. It informs potential contractors about the scope of work related to construction, renovation, or outfitting of the facility, helping them to accurately estimate costs and resources.

Solicitation / RFP / RFQ

This solicitation is for Janitorial Services at the Department of Veterans Affairs, Jackie Walorski VA Clinic (JWC) in Mishawaka, IN. The contractor will be responsible for providing all labor, management, equipment, supplies, and chemicals necessary to maintain the cleanliness of the facility according to the Performance Work Statement (PWS).

• Provision of comprehensive janitorial services.

• Adherence to the Performance Work Statement (PWS) for cleaning standards.

• Contract Type: Firm-Fixed Price.

• Period of Performance (POP): Anticipated November 1, 2026, through October 31, 2027, with a base period and four (4) one-year option periods.

• Anticipated Award Date: June 15, 2026.

• Quotations are due by email to Courtney.Seevers@va.gov no later than 12:00 p.m. (EDT) on May 11, 2026.

• Questions must be submitted in writing to Courtney.Seevers@va.gov no later than 12:00 p.m. (EDT) on April 27, 2026. All questions will be answered via solicitation amendment.

• This procurement is 100% set-aside for Service-Disabled Veteran Owned Small Business (SDVOSB) concerns. Offers from other than SDVOSBs will not be considered.

• NAICS Code: 561210

• Size Standard: $47 Million

• Solicitation packages will be available on or about April 10, 2026.

• Electronic solicitations can be obtained at no cost from www.SAM.gov.