S216--S1|554|New 36C259-26-AP-2375| TRU-D Service Agreement|Approved by VISN (VA-26-00053119)
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), through its Network Contract Office 19 (36C259), is conducting market research via a Sources Sought / Request for Information (RFI) for a TRU-D Service Agreement. This opportunity aims to identify qualified vendors capable of providing maintenance and support for Tru-D® SmartUVC equipment at the Rocky Mountain Regional VA Healthcare System in Aurora, CO. Responses are due by March 30, 2026, at 14:00 Mountain Time (MT).
Scope of Work
The required services include a comprehensive preventive maintenance and service agreement for various Tru-D® SmartUVC equipment models (TRU-D86, TRU-D299, TRU-D303, TRU-D304, TRU-D424, TRU-D425, TRU-D766, TRU-D767). Key deliverables and requirements include:
- Onsite work Monday-Sunday, 7:30 am - 4:00 pm.
- 24/7 on-call technical support.
- Loaner unit provision within 72 hours if factory service is needed.
- Onsite Ipad Mini and Ipod door Guard backup.
- Annual hospital site visits for preventive maintenance, sensor calibration, and device tune-up.
- Comprehensive warranty covering defects and workmanship.
- Bulb protection plan and replacement bulbs at end of life.
- Tru-D application upgrades as released.
- Continuous training and education for operators and managers.
- Devices to be back in service with onsite repair within 48 hours of reported issues.
- 24/7 availability of technicians via telephone and email.
- Access to Tru-D® Web Portal for usage analytics.
- Access to the Outbreak Loaner Pool (30-day no cost use, shipping charges apply, shipment within 72 hours, one outbreak loaner device annually).
- Response and resolution plan within 24 hours of service notification.
Contract & Timeline
- Type: Sources Sought / Request for Information (RFI)
- Set-Aside: None specified, but seeking small business input for NAICS Code 811210 (Electronic and Precision Equipment Repair and Maintenance) with a $34 million size standard.
- Response Due: March 30, 2026, 14:00 MT
- Published: March 17, 2026
- Place of Performance: Rocky Mountain Regional VA Medical Center, 1700 North Wheeling Street, Aurora, CO 80045, United States.
Submission & Evaluation
Interested vendors must provide their business size and point of contact information. Responses must be submitted in writing via electronic delivery to eric.adusei@va.gov with the subject line "SOURCES SOUGHT". Responses will be used for market research to make appropriate acquisition decisions and to gain knowledge of potential qualified vendors.
Additional Notes
This is for market research only and is not a solicitation or a guarantee of a future contract award. The Government will not reimburse costs associated with responding to this request. All offerors must have an active registration in the System for Award Management (SAM) at www.sam.gov.