Salesforce Annual Software Licenses and Support
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Health and Human Services (HHS), specifically the Office of Acquisition (OA), has awarded a contract to Carahsoft Technology Corp. for Salesforce Annual Software Licenses and Support. This award, valued at $160,389.94, ensures the continued operation and sustainment of the HHS Consolidated Acquisition System (HCAS) and related Office of Acquisition Support Tool (OAST) capabilities.
Scope of Work
The contract covers essential Salesforce software licenses, maintenance, and associated support services. This includes specific products such as Lightning Service Cloud Unlimited Edition, Lightning Platform Starter - Unlimited Edition, and Government Cloud Plus. These services are critical for operating, administering, sustaining, and improving OAST in support of the HCAS mission, serving as the system of record for government audit purposes, and supporting user provisioning for new HCAS users.
Contract & Timeline
- Type: Limited-Sources Justification (Award Notice)
- Recipient: Carahsoft Technology Corp.
- Value: $160,389.94
- Period of Performance: May 2, 2026, to May 1, 2027
- Award Notice Published: May 21, 2026
- Set-Aside: Not applicable (Sole Source)
Evaluation
This award was made as a limited-sources justification under FAR 8.4, citing an "urgent and compelling need" to avoid unacceptable delays and ensure continuity of support for the existing Salesforce environment. Carahsoft Technology Corp. was identified as the only source capable of providing the required proprietary Salesforce software licenses, platform support, and maintenance services via GSA Schedule Contract 47QTCA24A0002. The justification emphasizes that no other source could satisfy the requirement without unacceptable risk of operational disruption, system incompatibility, audit support degradation, or duplication of cost.