Savannah CRTC - DFAC Support Services

Statement of Work (SOW) / Performance Work Statement (PWS)

This Performance Work Statement (PWS) outlines the requirements for providing full food service at the Savannah Combat Readiness and Training Center (CRTC). The service is non-personal, meaning the Government will not exercise supervision or control over the contractor's personnel.

• Provide full-service dining, including carry-out, box meals, and catering for on-base locations during scheduled events.

• Services are provided on an as-needed basis, with a minimum of one week's notice required.

• Tasks include cooking, food preparation, serving, replenishing food, cleaning facilities and equipment, preparing salad bar items, bussing tables, cashier services, handling food and supplies, maintaining quality control, and performing operator maintenance.

• Menu boards must be posted and updated promptly.

• Food preparation must adhere to Air Force Automated Recipe Service standards and the FDA Food Code.

• Food service must comply with AFI 34-239, AFMAN 34-240, and the FDA Food Code, using standard portions unless otherwise requested.

• Table bussing services are required to maintain dining area cleanliness and availability.

• Housekeeping services include cleaning dining rooms, kitchens, and all exposed surfaces.

• Grounds maintenance includes cleaning entrances, exits, and sidewalks.

• Quality Control: Contractor must develop and maintain an effective quality control program.

• Quality Assurance: Government will evaluate performance based on a Quality Assurance Surveillance Plan.

• Performance Objectives (from Technical Exhibit 2):

  • Completion of Reports/Food Accountability: 95% (Error Free)
  • Prepare Food: 100% (IAW recipe cards)
  • Serve Food: 90% (IAW PWS Paragraph 4.4)
  • Timeliness and Courtesy: 95% (Served on time with satisfied customers)

• The PWS does not explicitly state the period of performance, but it is for services at the Savannah CRTC.

• Contractor must provide all personnel, uniforms, aprons, and slip-resistant shoes.

• Government will provide personal protective equipment (excluding steel toe footwear), masks, gloves, hair nets, and beard guards.

• All contractor employees must complete AT Level I awareness training within 30 days of contract start.

• All personnel must meet ServSafe requirements; ServSafe certification is the contractor's responsibility.

• Contractor personnel must obtain base access and vehicle passes.

• Key Personnel: A contract manager with at least two years of experience managing a large dining facility is required.

• Contractor employees must identify themselves as such when interacting with third parties.

• Contractor employees must not loiter and must depart promptly after shifts. Rude behavior will result in removal from base.

• Contractor workers shall not communicate with customers on operational issues, only customer service protocol.

• Technical Exhibits provide guidance on Hours of Operation, Workload Estimate, and Performance Requirements Summary.

Form / Attachment / Pricing Sheet

This document is a U.S. Department of Labor, Wage and Hour Division, Wage Determination (No. 2015-4491, Revision No. 32) establishing minimum wage rates and fringe benefits for various occupations in Georgia, specifically for the counties of Bryan, Chatham, and Effingham. This is relevant for contractors performing services subject to the Service Contract Act.

• Lists numerous occupational classifications with corresponding hourly wage rates.
• Includes specific rates for administrative, clerical, automotive, food preparation, health, information technology, maintenance, protective services, and transportation occupations, among others.
• Details fringe benefits, including Health & Welfare rates ($5.55/hour or $5.09/hour under EO 13706).
• Outlines paid vacation (2-4 weeks based on service length) and holiday provisions (11 paid holidays).
• Addresses special pay differentials for hazardous duty (8% or 4%) and night/Sunday work (10% or 25%).
• Provides guidance on uniform allowances and the process for requesting additional classifications and wage rates (conformance process using SF-1444).

This wage determination is critical for bidders to accurately calculate labor costs for their proposals. It ensures compliance with federal labor laws by specifying the minimum wages and benefits that must be paid to employees performing work under a Service Contract Act-covered contract in the specified geographic area. Bidders must ensure their proposed wages meet or exceed these minimums.

Solicitation / RFP / RFQ

This document is a solicitation (RFQ) for Dining Facility (DFAC) services at the Savannah Combat Readiness and Training Center (CRTC). The contract will be an Indefinite Delivery Indefinite Quantity (IDIQ) type, providing non-personal food services on an as-needed basis to support visiting units and scheduled events. The facility operates on a variable schedule, with a minimum of one week's notice provided before services are required.

• Full-service dining, including carry-out and box meals.

• Catering for on-base events.

• Preparation and serving of breakfast, lunch, dinner, and midnight meals.

• Menu board posting and price updates.

• Food preparation adhering to Air Force Automated Recipe Service standards.

• Service of food according to AFI 34-239, AFMAN 34-240, and FDA Food Code.

• Table bussing and replenishment of dining area items.

• Sanitation and housekeeping of dining and kitchen areas.

• Grounds maintenance around entrances and exits.

• Contractor personnel must wear uniforms, aprons, and slip-resistant shoes. Cooks and dishwashers must wear steel-toe safety shoes.

• Contract Type: Indefinite Delivery Indefinite Quantity (IDIQ)

• Period of Performance: Not explicitly stated in the provided pages, but ordering period is 24 April 2026 through 23 April 2027.

• Estimated Value: Not stated.

• Offer Due Date: 14 April 2026, 01:00 PM.

• Solicitation Number: W50S7026QA002.

• Evaluation Factors: Technical, Past Performance, and Price.

• Proposal Submission: Details for submission are not fully provided in these pages, but the solicitation number and due date are critical.

• This acquisition is set aside for Small Business.

• NAICS Code: 722310 (Caterers).

• Size Standard: USD 47,000,000.00.

• The solicitation incorporates FAR clauses by reference, including those related to Service Contract Labor Standards, Paid Sick Leave, and Small Business Set-Asides.

• Wage determinations and fringe benefits are detailed in the Service Contract Act Directory of Occupations.

• Technical Exhibits 1 and 2 provide details on Hours of Operation with Workload Estimate and Performance Requirements Summary, respectively.