ScriptPro Support Services
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA) has issued a Special Notice regarding the award of a Firm Fixed-Price contract to ScriptPro USA Inc. for ScriptPro Support Services. This award, valued at $720,927.39, is for essential maintenance services for ScriptPro equipment and software at VISN 23 sites, including Minneapolis, MN. The contract is justified as a limited sources acquisition due to ScriptPro's proprietary technology.
Scope of Work
The contract covers critical maintenance services for ScriptPro equipment and software. This system is a comprehensive automation and management solution vital for ambulatory pharmacy operations, interfacing with the VA's electronic health records. These services are required to prevent a lapse in coverage for existing systems.
Contract Details
- Type: Firm Fixed-Price
- Awardee: ScriptPro USA Inc.
- Award Amount: $720,927.39
- Award Date: April 1, 2026
- Period of Performance: Base Year (April 1, 2026 - March 31, 2027) plus two (2) option years, extending through March 31, 2029.
- Set-Aside: Not applicable (Limited Sources Justification)
- Place of Performance: VISN 23 sites, including Minneapolis, MN.
Justification & Market Research
This acquisition is justified as a limited sources procurement under FAR 8.405-6, citing that ScriptPro is the sole source provider of its proprietary equipment and services. Modifying the system with unauthorized parties would void the warranty. Market research, including SBA and GSA queries, confirmed ScriptPro as the sole provider. The government intends to continue market research to identify future opportunities for competition.
Response Information
This Special Notice serves as a justification for other than full and open competition. Interested parties who believe they can provide these services may submit a response by April 17, 2026.
Contact Information
Primary Contact: Jennifer Watkins-Schoenig (Jennifer.watkins-schoenig@gmail.com, 319-688-3631).