SECURITY ACCESS CONTROL MAINTENANCE

Solicitation / RFP / RFQ

This solicitation is for maintenance and service of the currently installed Lenel Controlled Access electronic security systems (ESS) at the Naval School Explosive Ordnance Disposal (NAVSCOLEOD) located at Eglin AFB, Florida. The systems include Common Access Card (CAC) reader doors and gates, Closed Circuit Television (CCTV) video monitoring systems, and intercom systems. The contractor must provide maintenance and service for all hardware and software supporting these ESS, including operating system updates.

• Provide maintenance and service for installed Lenel Controlled Access ESS, including badging and equipment (hardware, software, firmware).

• Install Lenel Software Upgrade and Support Plan (SUSP) updates.

• Unlimited service calls during normal business hours (7:30 AM - 5:00 PM, Monday-Friday, excluding weekends and holidays).

• Respond to service calls within four (4) hours for CAC operated gates/doors and eight (8) hours for CCTV or Intercom systems.

• Provide 24/7 telephone technical support.

• Provide loaner equipment when repair parts are needed.

• Maintain current Lenel security management systems warranties.

• Functionally test equipment within 30 days of contract award and quarterly thereafter.

• Update the Equipment List as equipment is changed.

• Provide initial training on system modifications.

• Maintain a clean work site.

• Ensure all contract employees are properly vetted and issued Eglin AFB passes/badges.

• Comply with local command smoking, drug, and alcohol policies.

• Period of Performance:

  • Base Year: 1 APR 2026 to 31 MAR 2027
  • Option Year 1: 1 APR 2027 to 31 MAR 2028
  • Option Year 2: 1 APR 2028 to 31 MAR 2029
  • Option Year 3: 1 APR 2029 to 31 MAR 2030
  • Option Year 4: 1 APR 2030 to 31 MAR 2031

• Contract Type: Firm Fixed Price (indicated in Section B)

• NAICS Code: 561621

• Size Standard: USD 25,000,000.00

• Offer Due Date: 30 Mar 2026, 11:00 AM Local Time

• Submission Method: PDF format, submitted electronically via the Government Point of Entry (SAM.gov).

• Evaluation Factors: Price and Technical Capability. Past performance will also be considered.

• Technical Capability: Offerors must demonstrate understanding of requirements, be a certified Lenel dealer, and provide proof of certification.

• Past Performance: A maximum of three (3) relevant past performance evaluations from the past three years.

• This acquisition is set aside for Small Business.

• Technical Exhibit 1 (TE1) provides a detailed list of installed security equipment requiring maintenance and service.

• All questions and clarifications must be submitted via email by 17 Mar 2026.

Statement of Work (SOW) / Performance Work Statement (PWS)

To provide comprehensive maintenance and service for the currently installed Lenel Controlled Access electronic security systems (ESS) at the Naval School Explosive Ordnance Disposal (NAVSCOLEOD), Eglin AFB, FL.

• Maintenance and service for installed Lenel ESS, including CAC reader doors, gates, CCTV video monitoring systems, and intercom systems.

• Covers all hardware and software supporting these ESS, including operating system updates, patches, and upgrades.

• Includes replacement of end-of-life hardware and software.

• Requires the contractor to be a certified Lenel dealer with access to technical support and authorized to maintain current warranties.

• Contractor is responsible for Lenel software and operating system license costs.

• Unlimited service calls during normal business hours (7:30 AM – 5:00 PM, Monday-Friday).

• Response time for CAC operated gates and doors: within 4 hours.

• Response time for CCTV or Intercom systems: within 8 hours.

• 24/7 telephone technical support.

• Provision of loaner equipment to minimize system downtime.

• Functional testing within 30 days of award and quarterly thereafter, with documented reports to the Designated Government Representative (DGR).

• Updating the Equipment List (TE1) as changes occur.

• Initial training on system modifications or updates at no charge.

• Base Year: April 1, 2026, to March 31, 2027

• Option Years 1-4: April 1, 2027, to March 31, 2031

• Place of Performance: Naval School Explosive Ordnance Disposal, Eglin AFB, FL.

• Contractor must be a certified Lenel dealer.

• Contractor must provide and maintain a Quality Control Plan focused on defect prevention and detection.

• Services are non-personal; the government will not supervise contractor employees.

• Strict security requirements for employee vetting (NCIC) and installation access (Eglin AFB pass/badge).

• Compliance with local command smoking, drug-free workplace, and alcohol policies.

• No government-furnished equipment, supplies, or services will be provided.

Sources Sought / Market Research

This notice is a market research tool to identify potential vendors capable of providing annual maintenance and service for installed Lenel Controlled Access electronic security systems (ESS) at the Naval School Explosive Ordnance Disposal, Eglin AFB, FL. It is not a solicitation, Request for Proposal, or Request for Quote.

• Requirement: Annual maintenance and service for existing Lenel ESS.
• Technical Details: Further information is available in the attached draft Performance Work Statement (PWS) and Technical Exhibit 1 (TE1).
• NAICS Code: The potential North American Industrial Classification System (NAICS) Code is 561621, Security Systems Services (except Locksmiths), with a Small Business Size Standard of $25.0 Million.

Interested parties must submit a capabilities statement including:

1. Company name, address, POC, phone, fax, and email.
2. Contractor CAGE Code.
3. Business size (Large, Small, Small Disadvantaged, 8(a), HubZone, Woman-owned, Veteran-owned).
4. A brief description of capabilities, resources, technical competencies, and organizational experience related to the key task areas. Standard brochures or paraphrasing of the draft PWS are insufficient.

Capabilities statements must be submitted to Timothy Merkerson at timothy.j.merkerson2.civ@us.navy.mil by 11:00 am EST on February 23, 2026.

• Responses are voluntary and do not obligate the Government to award a contract.
• The Government is not responsible for any costs incurred in responding.
• All submitted data marked as proprietary will be protected.
• This is for planning purposes to determine the acquisition method.

Performance Work Statement (PWS)

To provide maintenance and service for the currently installed Lenel Controlled Access electronic security systems (ESS) at the Naval School Explosive Ordnance Disposal (NAVSCOLEOD), Eglin AFB, FL. This includes systems for Common Access Card (CAC) reader doors and gates, Closed Circuit Television (CCTV) video monitoring, and intercom systems.

• Maintenance and service for all hardware and software supporting the ESS, including operating system updates.

• Support for equipment listed in Technical Exhibit 1 (TE1) and any other supporting ESS components.

• Installation of Lenel Software Upgrade and Support Plan (SUSP) updates.

• Maintenance and service includes software/firmware patches, upgrades, reconfiguration, reprogramming, repair, or replacement of faulty hardware/software.

• Replacement of end-of-life or un-upgradable software and hardware.

• Unlimited service calls during normal business hours (7:30 AM – 5:00 PM, Monday-Friday, excluding holidays).

• Response time for CAC operated gates and doors: within four (4) hours.

• Response time for CCTV or Intercom systems: within eight (8) hours.

• 24/7 telephone technical support.

• Provision of loaner equipment to minimize system downtime.

• Functional testing of covered equipment within 30 days of contract award and quarterly thereafter.

• Updating the Equipment List (TE1) as equipment changes and providing updates to the Designated Government Representative (DGR).

• Base Year: March 1, 2026 – February 28, 2027

• Option Years 1-4: March 1, 2027 – February 28, 2031

• Place of Performance: Naval School Explosive Ordnance Disposal, Eglin AFB, FL.

• Contractor must be a certified Lenel dealer with access to technical support and authorized to work on installed Lenel systems.

• Contractor is responsible for all costs associated with annual Lenel software or operating system software license requirements.

• Contractor must provide and maintain a quality management system and a Quality Control Plan.

• All contract employees must be properly vetted through the National Crime Information Center (NCIC) and follow Eglin AFB access procedures.

• Contractor employees must obtain and display required government-issued identification badges.

• Contractor must comply with Federal drug-free workplace requirements and local command policies.