Service Maintenance and Support for Siemens 7T Magnetom Terra X MRI Scanner and Chiller

Notice of Intent / Synopsis

This document is a Notice of Intent (NOI) and not a Request for Quotations. The National Institutes of Health (NIH), Office of Logistics and Operations (OLAO) intends to negotiate a sole-source, firm-fixed-price purchase order with Siemens Medical Solutions USA, Inc. This action is authorized under FAR 5.101(a)(1) and 41 U.S.C. 1901, citing only one responsible source.

The procurement is for comprehensive service contract covering preventive maintenance, routine upgrades, and remedial service for the National Institute on Aging (NIA)'s Siemens 7T MAGNETOM Terra X MRI scanner and its associated system chiller. The equipment is located at Medstar Harbor Hospital, 3001 S. Hanover St, Baltimore, MD 21225.

• Contract Type: Firm-fixed price, base plus four (4) option-year contract.

• Period of Performance: Base Year (1 year from award), with four TBD option years.

• Items:

  • MAGNETOM Terra - Advance Plan Premium
  • Dimplex Chiller - Chillers Full Service

• Services: On-site maintenance and repair, including planned preventive maintenance and emergency/per-call repair.

• Personnel: Must be Original Equipment Manufacturer (OEM) certified factory-trained technicians for both the scanner and chiller.

• Parts: Must have an adequate supply of parts in stock or ability to obtain any required part within 24 hours.

• Support: 24/7 telephone and/or internet access to technical support. On-site service hours are 8 AM to 6 PM Monday through Friday (excluding holidays) for the scanner and chiller.

• Monitoring: Remote proactive monitoring of magnet life support conditions.

• Compliance: Must meet strict maintenance and quality control requirements for an FDA-certified clinical diagnostic device.

• This is a sole-source notice. Siemens Medical Solutions USA, Inc. is not a small business.

• Interested vendors who believe they can meet the requirement may submit a capabilities statement within 15 days of this notice for evaluation to determine if a competitive procurement is warranted.

• Response Date: 5/15/2026, 5:00 PM EST.

• Primary Point of Contact: Tasha Lee, Contracting Specialist (tasha.lee@nih.gov).

• Solicitation Number: NOI-PCA-NIA-01368.

• This notice does not obligate the Government to award a contract or pay for any information provided.

• The Government reserves the right to use submitted information as deemed necessary.

Statement of Work (SOW)

To obtain a comprehensive service contract for preventive maintenance, routine upgrades, and remedial service for a Siemens 7T MAGNETOM Terra X MRI scanner and its associated Dimplex chiller, located at Medstar Harbor Hospital in Baltimore, MD. The goal is to ensure continuous operation and maintain FDA certification for human subject studies.

• Provide on-site maintenance and repair services by Original Equipment Manufacturer (OEM) certified factory-trained technicians.

• Perform planned preventive maintenance (PM) inspections, including equipment checks, troubleshooting, software updates, and staff training.

• Offer emergency or per-call repair services.

• Provide testing instruments, supplies, all labor, replacement parts, and travel expenses.

• Cover both the Siemens 7T MRI scanner and the Dimplex chiller.

• Include remote proactive monitoring of magnet life support conditions (cryogen levels, cold head operation).

• Ensure rapid availability of OEM-certified parts and diagnostic tools.

• Provide 24x7 telephone and/or internet access to technical support.

• Service technicians must be OEM trained and certified for both Siemens MRI and Dimplex chiller.

• Contractor must have an adequate supply of parts or be able to obtain any required part within 24 hours of a service technician's request.

• Service activities must avoid disclosure, alteration, or loss of identifiable study participant data (PII/PMI).

• Base Year: March 1, 2026, through February 28, 2027.

• Four (4) Option Years: March 1, 2027, through February 28, 2031.

• Place of Performance: Medstar Harbor Hospital, NIA Clinical Unit, Baltimore, MD 21225.

• Technicians must be OEM certified for both Siemens and Dimplex equipment.

• Contractor is responsible for all travel arrangements and expenses.

• Contractor must protect identifiable study participant data (PII/PMI) and back up data before erasing or overwriting records when necessary for repairs or upgrades.