ServiceNow Enterprise Agreement
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The U.S. Army Contracting Command – Rock Island (ACC-RI) intends to modify Contract W519TC-23-D-0005 with Carahsoft Technology Corporation. This action will increase the contract ceiling by $40 million, raising the total value from $432 million to $472 million, to accommodate increased ServiceNow instances for mission requirements. This is a sole-source justification under FAR Part 6.302-1(a)(2).
Scope of Action
This modification is necessary to support the growing volume of ServiceNow instances purchased at the command level, directly responding to evolving mission requirements. Carahsoft Technology Corporation will continue to provide the services as outlined in the original contract.
Contract Details
- Action: Contract Ceiling Increase
- Existing Contract: W519TC-23-D-0005
- Contractor: Carahsoft Technology Corporation
- Original Ceiling: $432,000,000
- Increase Amount: $40,000,000
- New Total Ceiling: $472,000,000
- Justification: FAR Part 6.302-1(a)(2), "Only One Responsible Source," due to the unique nature of the services provided by the contractor, and no other type of supplies or services will satisfy agency requirements.
- Product Service Code: 7A21 (Business Application Off The Shelf Software)
Agency & Timeline
- Department: DEPT OF DEFENSE / DEPT OF THE ARMY
- Office: W6QK ACC-RI
- Published Date: February 11, 2026
- Status: A Justification & Approval document will be published at a later date.
Set-Aside
Not Applicable (Sole Source Justification)