SERVMART walk-in store

SOL #: N0018925R0043Solicitation

Overview

Buyer

NORFOLK, VA, 23511-3392, United States

Place of Performance

Norfolk, VA

NAICS

Stationery Product Manufacturing (322230)

PSC

Office Supplies (7510)

Set Aside

No set aside specified

Timeline

1
Posted
Aug 12, 2025
2
Last Updated
Jan 26, 2026
3
Submission Deadline
Jan 27, 2026, 3:00 PM

Qualification Details

Fit reasons
  • NAICS alignment with historical contract wins in similar service areas.
  • Scope strongly matches core technical capabilities and delivery model.
Risks
  • Past performance thresholds may require one additional teaming partner.
  • Potential clarification needed on staffing minimums before bid/no-bid.
Next steps

Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.

Quick Summary

The Naval Supply Systems Command (NAVSUP) Fleet Logistics Center (FLC) Norfolk is soliciting proposals for an Indefinite Delivery/Indefinite Quantity (IDIQ) contract to operate the Norfolk Super SERVMART walk-in store in Norfolk, VA. This unrestricted acquisition seeks a commercial retail store operator and logistics service integrator to provide supplies and third-party logistics (3PL) support to U.S. Naval activities in the Virginia Hampton Roads area. The estimated maximum value is $87.27 million for the base period and $8.73 million for a 6-month option. Proposals are due January 27, 2026, at 10:00 AM EST.

Scope of Work

The contractor will operate a full-service walk-in retail store at Naval Station Norfolk (Building W-135), maintaining a minimum stock of 4,000 items with high availability rates (97% for catalog, 100% for "Never Out List"). Services include operating a mobile store, providing free delivery (minimum $50 order) within the Hampton Roads area, and offering electronic ordering with a catalog. Supplies encompass office, janitorial, industrial hardware, galley, safety, and tactical equipment, primarily National Stock Number (NSN) items approved for local procurement. A list of prohibited items (e.g., items over $5,000) is provided.

Contract Details

  • Contract Type: Indefinite Delivery/Indefinite Quantity (IDIQ) with Fixed-Price (FP) and Economic Price Adjustment (EPA) provisions.
  • Period of Performance: A 5-year ordering period (CLIN 0001) and a 6-month option period (CLIN 0002).
  • Estimated Maximum Value: $87,272,727.30 (CLIN 0001) and $8,727,272.70 (CLIN 0002).
  • Set-Aside: Unrestricted.
  • NAICS Code: 322230 (750-employee size standard).
  • Place of Performance: Norfolk, VA.

Evaluation Criteria

Award will be based on a Best Value Trade-off process. Non-Price factors (Technical, Past Performance, Small Business Participation) are significantly more important than Price.

  • Technical Factor: Evaluates Performance Approach and Staffing & Management Approach.
  • Past Performance: Assessed based on recency, relevancy, and quality within the last 5 years. Offerors must submit past performance information using Attachment 7.
  • Small Business Participation: Evaluated on commitment to small businesses, complexity of work for small firms, and past compliance.

Key Documents & Amendments

This solicitation has undergone 17 amendments, primarily extending the proposal due date and providing clarifications.

  • Mandatory Site Visit: A mandatory site visit was held on September 17, 2025 (originally August 21, 2025), with specific sponsorship requirements detailed in Amendments 0002, 0003, and 0005. Failure to attend disqualified vendors.
  • Attachments: Critical attachments include "Att 1 Shopping Procedures" (Government purchase card details), "Att 2 Mandatory Items Listing" (NSNs, historical sales), "Att 3 Prohibited Items Listing," "Att 5 Test Market Basket v3.xlsx" (detailed pricing), "Att 7 Past Performance Information Form" (for offerors), "Att 8 Past Performance Report Form" (for evaluators), and "Att 10 QASP" (quality assurance standards).
  • Questions & Answers: A comprehensive Q&A document (updated via Amendment 0014) addresses vendor inquiries, including market basket details and TAA compliance. The deadline for questions was September 22, 2025.

Submission Details

Proposals must be submitted electronically. The final due date, after multiple extensions, is January 27, 2026, at 10:00 AM EST. Questions were due by September 22, 2025.

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