SHREDDING/STORAGE

Statement of Work (SOW) / Performance Work Statement (PWS)

This Performance Work Statement (PWS) outlines the requirements for record storage and shredding services for Dwight D. Eisenhower Army Medical Center (EAMC) at Fort Gordon, GA.

• Record Storage: Provide climate-controlled storage for approximately 760-1.2 cubic feet of media records (paper, diskettes, tapes, videotapes, CD ROMs, X-Rays, micrographic, and electronic records), including classified documents and those containing Personally Identifiable Information (PII) or Protected Health Information (PHI), adhering to HIPAA rules.

• Record Retrieval: Offer 24/7 customer service with a physical response to the site within 2 hours for inquiries and troubleshooting during business hours (8:00 am - 8:00 pm EST, Monday-Friday). Online ordering via internet, telephone, or fax is required.

• Shredding Services: Provide on-site or off-site secure shredding of approximately 1,500 units of paper and non-paper media annually, and destruction of approximately 800 computer hard drives.

• Record Retirement: Facilitate the destruction and retirement of records to the AMEDD Records Processing Center in St. Louis, MO.

• Bulk Purge: Perform a one-time annual bulk purge of records (historically 20 pallets).

• Delivery & Pick-Up: Conduct pickups and deliveries between 8:00 AM and 3:30 PM, Monday through Friday, excluding holidays.

• Response Time: Average response time for on-site physical response is eight (8) business hours.

• Availability: 24/7 customer service phone number required.

• Delivery/Pickup: Within 24 hours after notification for all media records.

• Invoicing: Monthly, itemized invoices required, submitted via Wide Area Workflow (WAWF).

• Period of Performance: One (1) Base Year (May 1, 2026 - April 30, 2027) with four (4) 12-month option years.

• Place of Performance: Dwight D. Eisenhower Army Medical Center, Fort Gordon, GA, and potentially other Federal Records Centers.

• Security: Contractor personnel must comply with installation access requirements, including background checks and personal identity verification. Training on the iWATCH program, AT Level I awareness, and DoD Cyber Awareness is mandatory.

• Data Handling: Strict adherence to HIPAA, Privacy Act, and other federal regulations regarding PII/PHI is required. A Business Associate Agreement (BAA) is necessary.

• Reporting: Immediate reporting of cybersecurity incidents and PII/PHI breaches to the DHA Privacy Office is required within 24 hours of discovery.

• Personnel: Employees must maintain the required level of security (public trust) for the duration of the contract. Vendor credentials must be worn on-site.

• Tobacco-Free Campus: All contract personnel must comply with Tobacco Free Medical Campus (TFMC) policies.

• Exclusion: Contractor shall not employ or contract with individuals listed on the HHS OIG List of Excluded Individuals and Entities (LEIE) or TRICARE Sanctioned Provider List.

• SHARP: Compliance with the Sexual Harassment/Assault Response and Prevention (SHARP) Program is required.

• Attachment 1: Provides a Bin Listing of locations within EAMC for record storage.

Solicitation / RFP / RFQ

This solicitation, W9124926RA018, is for "Professional Appearance" services, specifically "SHREDDING/STORAGE" (Product Service Code: R614, NAICS: 561990). The acquisition is set aside for Small Business.

• Shredding & Destruction Services

• Document Storage Services

• Pricing Arrangement: Firm Fixed Price

• Period of Performance: Base period from 15 May 2026 to 14 May 2027, with multiple option periods extending through 14 May 2031.

• The contract includes options to extend services and the term of the contract.

• Offer Due Date: 05 May 2026, 08:00 AM

• The solicitation incorporates FAR clauses by reference, including those related to small business set-asides, subcontracting limitations, and payment by electronic funds transfer (WAWF).

• Specific clauses address "Limitations on Subcontracting" and "Representation by Corporations Regarding Delinquent Tax Liability or a Felony Conviction."

• This acquisition is set aside for Small Business.

• The document includes numerous FAR and DFARS clauses incorporated by reference and in full text, covering various aspects of contract performance, payment, and compliance.

• The Performance Work Statement (PWS) is incorporated by reference and is a key document for understanding detailed requirements.