Social Security Guards Contract (HQ , NSC, WBDOC, SSC/RTP)

Collective Bargaining Agreement (CBA)

This document is a Collective Bargaining Agreement (CBA) between AmeriGuard Security Services, Inc. (the "Employer") and the United Security Officers Association (USOA) (the "Union"). It outlines the terms and conditions of employment for full-time and regular part-time armed Shift Supervisors (Lieutenants) and Parking & Credentialing Officers (PCOs) assigned to the Social Security Administration (SSA) National Support Center (NSC) facilities in Urbana, MD. The agreement is effective from March 1, 2022, to September 28, 2025.

• Recognition: The Union is recognized as the sole bargaining agent for the specified employees.
• Management Rights: The Employer retains rights related to managing operations, directing the workforce, and establishing work rules, subject to the terms of the agreement.
• Membership & Dues: Details requirements for union membership or agency fee payment and outlines dues deduction procedures.
• Seniority: Defines how seniority is accrued and applied for layoff, recall, and bidding on work schedules.
• Grievance & Arbitration: Establishes a multi-step procedure for resolving disputes and outlines the process for arbitration.
• Discipline: Details grounds for discipline, including minor offenses, unexcused lateness, unexcused absence, and immediate discharge offenses. It outlines progressive disciplinary steps and timelines.
• Wages: Provides a schedule of minimum hourly wages for Lead Shift Supervisor, Shift Supervisor, and Parking & Credentialing Officer, along with details on shift differentials (overnight, swing, weekend, holiday).
• Holidays: Lists eleven paid holidays and outlines holiday pay calculations.
• Vacation: Details annual vacation entitlement based on years of service and procedures for requesting and taking vacation.
• Health & Welfare: Outlines the company's contribution to health and welfare benefits and employee options for coverage or pension plans.
• Retirement: Specifies company contributions to a designated retirement plan for eligible employees.
• Uniforms: Details the provision and replacement of uniforms and boots.
• Sick Leave & Personal Leave: Outlines accrual rates, usage, and payout options for sick leave and personal leave with pay.
• Leaves of Absence: Covers personal, medical, and military leaves of absence, including procedures and impact on seniority.
• Training: Specifies that the Employer will pay for required training and outlines consequences for failing to attend or pass training.
• Drug Testing: Details the Employer's right to conduct drug testing and the consequences of a positive test.
• Government Supremacy: States that the agreement is subject to the Government's requirements and that the SSA may supersede terms of the agreement.

This document establishes the labor relations framework for security personnel at the SSA NSC facility in Urbana, MD. Understanding these terms is crucial for any contractor seeking to provide these services, as it defines wage rates, benefits, work rules, and disciplinary procedures that will apply to the workforce.

Solicitation / RFP / RFQ

This solicitation seeks proposals for protective security services at Social Security Administration (SSA) Headquarters in Baltimore, MD. The contract includes a transition period, a base year, and four option years, with an option to extend services. It also covers optional additional supervisory and productive services.

• Provision of armed protective security officers, materials, equipment, and transportation.

• Services to be provided at SSA Headquarters (HQ), National Support Center (NSC), White Oak Building (WBDOC), and Southeast Service Center/Regional Training Program (SSC/RTP).

• Specific requirements include adherence to security and suitability standards, PIV credentialing, and records management training.

• Compliance with various FAR and agency-specific clauses related to labor standards, privacy, information security, and subcontracting.

• Contract Type: Combination firm-fixed-price and indefinite-delivery/indefinite-quantity (IDIQ).

• Period of Performance: Transition Period (approx. 45 days), Base Year (12 months), Option Years I-IV (12 months each), and Option to Extend Services (6 months).

• Pricing: Includes CLINs for various locations and periods, as well as optional additional services (hourly rates).

• Proposals must be submitted via the Unison Marketplace portal.

• Offers are due by 5 PM EST on April 7, 2026.

• A site visit is scheduled for March 31, 2026.

• Evaluation is based on a Best Value Trade-off analysis, with Experience and Past Performance combined being significantly more important than Price.

• Key submission requirements include a non-price volume (limited to 20 pages) and a price volume, including completed SF-1449 and detailed pricing breakdowns.

• Small business subcontracting plan is required (Attachment D.18).

• Agency subcontracting goals are provided for FY2026.

• The solicitation references numerous attachments and clauses detailing specific requirements, including security, training, and reporting.

• A reverse auction may be used for award.

Questions & Answers / Clarifications

This document provides responses to vendor questions regarding the Unison fee collection, its inclusion in proposals, and specific labor rates for positions at NSC-Maryland and WBDOC-Pennsylvania.

• Unison Fee Collection: The fee is invoiced to the awarded seller 60 days after award or delivery.
• Fee Inclusion in Proposals: The Marketplace margin is automatically added to each CLIN when a vendor submits pricing. Bidders can see the updated totals upon submission. Note that fee amounts displayed before the bid closes may be incorrect; the final fee will be adjusted based on SSA's fee cap (3.93% or $18,150, whichever is lower) after the close date.
• Fee Payer: The winning contractor pays the fee to Unison, and the awarded contract price includes this fee.
• NSC-Maryland Labor Rates (as of 07.18.2025):
  • PSO: $34.10 (Actual Rate) + $5.50 (HW) + $1.00 (Retirement)
  • CCO: $34.65 (Actual Rate) + $5.50 (HW) + $1.00 (Retirement)
  • PCO: $36.15 (Actual Rate) + $5.50 (HW) + $1.00 (Retirement)
  • SGT: $36.05 (Actual Rate) + $5.50 (HW) + $1.00 (Retirement)
  • Exemptions: LT $84,000, CPT $87,000.
• WBDOC-Pennsylvania Labor Rates (as of 07.18.2025):
  • Security Officer / PSO: $25.30 (Actual Rate) + $6.20 (HW) + $1.50 (Shift Diff Night) + $2.00 (Shift Diff Holiday/Weekend)
  • Control Center Operator: $26.23 (Actual Rate) + $6.20 (HW) + $1.50 (Shift Diff Night) + $2.00 (Shift Diff Holiday/Weekend)
  • Lead / Shift Supervisor: $27.52 (Actual Rate) + $6.20 (HW) + $1.50 (Shift Diff Night) + $2.00 (Shift Diff Holiday/Weekend)

This document clarifies financial aspects of the contract and provides specific labor rate details that bidders must consider when preparing their proposals and pricing.

Amendment / Modification

This amendment (0004) to the solicitation (28321326R00000009) makes the following changes:

• Clarifies the transition period, noting that while the SF-30 states 43 days, the new transition period is actually 45 days.

• Responds to a vendor question.

• Provides rates.

• Updates the Sol Addendum.

• Includes more Questions and Responses.

• Updates the CBA NSC.

• The "Updated Sol Addendum" is attached.

• "More Questions and Responses" are provided.

• "Updated CBA NSC" is attached.

• The transition period for Items 0001, 0002, 0003, and 0004 has been adjusted to 45 days, with the period of performance remaining 06/02/2026 to 07/17/2026 for all items.

• All changes to the addendum have been highlighted in yellow.

• Bidders are instructed to submit proposals through Unison Marketplace.

• All other terms and conditions remain unchanged.

• The solicitation deadline is not extended.