Solicitation 75H70726Q00046-Remote Medical Coding Services for Zuni Comprehensive Community Health Center

Solicitation / RFP / RFQ

This solicitation (No. 75H70726Q00046) is a Request for Quotation (RFQ) for Remote Medical Coding Services to be provided to the Zuni Comprehensive Community Health Center (ZCCHC) in Zuni, New Mexico. The Indian Health Service (IHS), Albuquerque Area Office, is procuring these services. The government intends to award a single, Firm-Fixed Price (FFP) contract.

• Provide remote medical coding services.

• Services include addressing coding backlogs, updating patient records, providing coverage during staff absences, and responding to workload fluctuations.

• Coders must meet specific productivity standards (80-120 actions per 8-hour workday, with an overall facility demand of 320-480 actions per day for four coders).

• Coding must be performed using secure IHS network access and within the RPMS/EHR system.

• Specific coding responsibilities include assigning accurate ICD-10-CM, CPT, HCPCS, PSC codes, and ADA codes, ensuring proper E&M code selection, and identifying discrepancies.

• Excluded services include chart reviews, telephone calls, case management visits, laboratory pre-visits, radiology-only visits, and pharmacy refills.

• Coders must hold certifications from AHIMA or AAPC and possess experience in ICD-10-CM, HCPCS, RPMS/EHR, and other relevant systems.

• Background checks, security clearances, and specific training (Protecting Children from Sexual Abuse, Trauma-Informed Care, ISSA, FWA) are required.

• Contract Type: Firm-Fixed Price (FFP).

• Period of Performance (POP): Anticipated Base Period TBD/2026-TBD/2027, with two option periods extending through TBD/2029.

• Estimated Usage: 83,200 to 124,800 completed actions per contract period.

• Proposal Submission Deadline: March 24, 2026, 03:00 PM (MT).

• Submission Method: Email to shannon.eldridge-shorty@ihs.gov.

• Proposal Content: Volume I (Technical Qualifications), Volume II (Past Performance), and Volume III (Price Quote). Additional required forms include a fillable pricing table, past performance survey template, and IHS-IEE Representation form.

• Evaluation Factors: Technical Qualifications, Past Performance, and Price. Technical Qualifications and Past Performance are significantly more important than Price. Award will be made on a Best Value Tradeoff basis.

• Questions Deadline: March 17, 2026, 03:00 PM (MT). Questions will be answered collectively.

• This acquisition is set-aside exclusively for Indian Small Business Economic Enterprise (ISBEE). Only ISBEE-certified firms will be considered for award.

• NAICS Code: 541219 - Other Accounting Services, with a small business size standard of $25.0M.

• Contractors must be registered in the System for Award Management (SAM).

• All offers must be submitted electronically.

• The Contracting Officer is the sole individual authorized to bind the Government.

• Place of Performance: Zuni Comprehensive Community Health Center (ZCCHC), Zuni, NM 87327 (services performed remotely).

Form / Attachment / Pricing Sheet

This document is a Past Performance Survey intended to gather feedback from clients regarding a contractor's performance on previous contracts. This information will be used by the Indian Health Service (IHS) as part of the source selection process for Solicitation No. 75H70726Q00046, which is for Remote Medical Coders Services.

• Contractor Information: Fields for the contractor's name and client details (commercial or federal).
• Project Details: Sections to describe the contract type, project name, total contract value, and performance period.
• Contact Information: Spaces for Government or Commercial Project Manager contacts.
• Specific Performance Questions: Open-ended questions about the contract scope, end goal, patient population served, planning and staffing, and timeline adherence.
• Past Performance Ratings: A detailed rating scale (Excellent, Good, Acceptable, Marginal, Unacceptable) with definitions for Quality of Service, Cost Control, Timeliness of Performance, Business Relations, and Customer Satisfaction. Bidders should note that for some sections, 'Excellent' indicates low or no issues, while 'Unacceptable' indicates high issues.
• Additional Comments: A section for further remarks.

This survey is crucial for potential bidders as it outlines the criteria the IHS will use to evaluate their past performance. Bidders should understand how their past performance will be assessed across various categories, including quality, cost, timeliness, business relations, and customer satisfaction. This document helps bidders anticipate the type of information clients will be asked to provide and can inform their strategy for gathering and presenting their own past performance references.

Form / Attachment / Pricing Sheet

This document is a fillable pricing table template provided for bidders to complete. It outlines the structure for submitting pricing for the contract period, including base and option periods.

• Contract Period: Specifies Base Period and Option Periods One and Two.
• Services: Lists "Remote Medical Coding Services (as needed)".
• Estimated Usage Per Contract Period: Provides minimum and maximum estimated usage figures for the Base Period (83,200 to 124,800).
• Unit Price Per Completed Action: Fields for bidders to enter their proposed unit pricing.
• Amount: Fields for bidders to calculate the total amount based on estimated usage and unit price.
• Grand Total: A field for the overall total pricing.

Bidders must use this template to enter their proposed pricing for all contract periods. This information is critical for proposal evaluation and will be used to determine the total contract value.

Form / Attachment / Pricing Sheet

This document is the Indian Health Service (IHS) Buy Indian Act Indian Economic Enterprise (IEE) Representation Form. It serves as a self-certification for offerors to confirm they meet the definition of an "Indian Economic Enterprise" as required by the Buy Indian Act. This form is to be submitted in response to a Sources Sought Notice, Request for Information (RFI), or Solicitation.

• Self-Certification: Offerors must certify whether they meet the definition of an "Indian Economic Enterprise" with "Indian Ownership."
• Eligibility Period: The enterprise must meet the IEE definition at the time of offer, contract award, and throughout the contract performance period. Notification is required if eligibility is lost.
• Documentation: Contracting Officers may require documentation of eligibility, and awards may be subject to protest.
• Registration: Successful offerors must be registered with the System of Award Management (SAM).
• Penalties: False or misleading information is a violation of law, punishable under 18 U.S.C. 1001, and false claims are subject to penalties under 31 U.S.C. 3729-3731 and 18 U.S.C. 287.
• Required Fields: The form requires the Offeror to provide:
  • Name of Federally Recognized Tribal Entity (if applicable)
  • Name of the 51% owner of IEE Firm
  • Business Name
  • DUNS Number
  • Certifying Signature
  • Print Name

Bidders responding to opportunities that invoke the Buy Indian Act must complete and submit this form to self-certify their status as an Indian Economic Enterprise. Failure to meet the definition or properly complete the form may impact eligibility for award.