Sources Sought- Information Technology Support Services(ITSS)
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Defense Education Activity (DoDEA), specifically DoWEA, has issued a Sources Sought notice for Information Technology Support Services (ITSS). This is a market research effort to gather industry input and refine requirements for comprehensive IT support across its global enterprise. DoWEA is seeking feedback on a draft Performance Work Statement (PWS) and specific questions. Responses are due by 12:00 PM EST on March 20, 2026.
Scope of Work
DoWEA is contemplating acquiring a broad range of IT support services, including but not limited to:
- Centralized Service Desk
- Endpoint device support
- Systems and network administration
- Cybersecurity operations
- Classroom technology support
The scope emphasizes support for a global enterprise, including OCONUS/host-nation familiarity.
Contract & Timeline
- Opportunity Type: Sources Sought / Market Research (not a solicitation)
- Anticipated Period of Performance: One (1) twelve-month base period with four (4) twelve-month option periods.
- Anticipated NAICS Codes: 541519 (Other Computer Related Services, $34M size standard) and potentially 541512 (Computer Systems Design Services, $34M size standard).
- Set-Aside: None specified (market research stage).
- Response Due: March 20, 2026, 12:00 PM EST.
- Published Date: March 14, 2026.
- Place of Performance: Global enterprise, with the issuing office in Alexandria, VA.
Specific Information Requested
Respondents are asked to address questions related to:
- Technical Approach & IT Service Management: ITSM frameworks, potential challenges, and missing tasks/technologies in the draft PWS.
- Experience in Key Capability Areas: OCONUS/host-nation familiarity, rapid onboarding/staffing, phase-in/transition planning, multi-capable IT support, training/certification, readiness reporting, and surge/scalability.
- Corporate Information: Company overview, socio-economic status, and feedback on proposed NAICS codes.
Submission Instructions
- Responses must clearly address the questions in Section 3 of the Sources Sought document.
- Include company name, address, Point of Contact (POC), UEI, and CAGE code.
- Submit via email to Wardell Gordon at Wardell.Gordon@dodea.edu.
- Subject Line: "Response to Sources Sought: Enterprise IT Support Services".
- Telephone inquiries will not be accepted.