Subscription-Based Health Promotion Television Services - Phoenix Area IHS

Solicitation / RFP / RFQ

This is a Combined Synopsis/Solicitation for a single-award Blanket Purchase Agreement (BPA) to procure subscription-based Health Promotion Television Services for the Phoenix Area Indian Health Service (PAIHS). The services will support multiple Service Units and healthcare facilities throughout the Phoenix Area, providing culturally tailored American Indian and Alaska Native (AI/AN) health education programming, content delivery, local messaging, remote content administration, and technical support.

• Culturally tailored AI/AN health education programming.

• Content delivery services.

• Local messaging capability.

• Remote content administration.

• Technical support.

• Compliance with Section 508 accessibility requirements.

• The Performance Work Statement (PWS) is provided as an attachment.

• Contract Type: Single-Award Blanket Purchase Agreement (BPA).

• BPA Calls: Firm-Fixed Price.

• Anticipated BPA Ordering Period: Five (5) Years.

• Number of BPAs Anticipated: One (1).

• The BPA does not contain a base period, option periods, option years, or option CLINs.

• Quotations are due by the date and time specified in the solicitation posting.

• Technical quotations: Searchable PDF format.

• Price quotations: Microsoft Excel format.

• Quotations must be valid for ninety (90) calendar days.

• Evaluation Factors (in descending order of importance):

  1. Technical Capability and Approach (more important than Factor 2).
  2. Relevant Experience and Past Performance.
  3. Price.

• Factors 1 and 2 combined are significantly more important than Price.

• Award will be made to the responsible WOSB Offeror whose quotation represents the best overall value.

• This acquisition is restricted to Women-Owned Small Businesses (WOSB).

• Offerors must be actively registered in SAM.gov and represent WOSB status.

• Participating facilities include, but are not limited to, Phoenix Indian Medical Center (PIMC), Ft. McDowell Health Center, and Hopi Health Care Center (HHCC).

• The Government does not guarantee a minimum quantity of services under this BPA.

• Attachments include: Performance Work Statement (PWS), BPA Pricing Schedule, Section 508 Documentation Requirements, and BPA Terms and Conditions.

Statement of Work (SOW) / Performance Work Statement (PWS)

To provide a subscription-based television content delivery service that delivers culturally relevant American Indian and Alaska Native (AI/AN) health education programming, public health messaging, and facility-specific communications to multiple Phoenix Area Indian Health Service (IHS) facilities.

• Provide all labor, supervision, management, equipment, software, technical support, and content delivery services.

• Deliver AI/AN-focused health education programming.

• Offer subscription-based content delivery and remote content management.

• Enable local facility messaging capabilities for announcements, events, and other approved communications.

• Furnish contractor-owned player devices and associated software.

• Provide technical support, maintenance, and hardware replacement.

• Ensure content updates and playlist management.

• Maintain operational content delivery services.

• Provide timely technical support.

• Deliver content updates as scheduled.

• Maintain accessibility requirements (Section 508 compliance).

• Comply with applicable IHS information technology requirements.

• Report any significant outage or cybersecurity incident within twenty-four (24) hours.

• The Blanket Purchase Agreement (BPA) has a five (5) year ordering period from the date of award.

• Service locations may include various Phoenix Area IHS facilities across Arizona, Nevada, Utah, and California, with the potential to add more locations.

• Programming must be culturally appropriate for AI/AN audiences and cover topics such as diabetes prevention, behavioral health, suicide prevention, maternal and child health, wellness promotion, injury prevention, substance use prevention, public health awareness, and preventive healthcare.

• All video programming must include captioning for hearing-impaired viewers.

• The contractor must coordinate with facility IT personnel and minimize network impacts.

• The contractor must maintain current operating systems, firmware, applications, and security updates for all equipment.

• The contractor shall not access, collect, store, transmit, process, or maintain Protected Health Information (PHI), Personally Identifiable Information (PII), or other Government sensitive information.

• Deliverables include monthly status reports, incident reports, and an annual performance summary.

Form / Attachment / Pricing Sheet

This document is a pricing matrix (Attachment 2) for the opportunity. It outlines the CLINs (Contract Line Item Numbers) and provides instructions for offerors on how to submit their pricing.

• CLINs:
  • 1: Television Subscription Service (Offerors must describe the proposed service level).
  • 2: Additional Displays.
  • 3: Optional Services.
• Pricing Instructions:
  • Offerors must identify the service level for subscription pricing, including any limitations.
  • The BPA will have a five (5) year ordering period; pricing should not use a Base Year / Option Year structure.
  • The Government may calculate a Total Evaluated Price and reserves the right to normalize pricing.
• Supplemental Pricing Information:
  • Offerors must complete the provided BPA Pricing Schedule.
  • Supplemental documentation (price lists, service descriptions, etc.) may be submitted to explain proposed terms.
  • In case of conflict, the BPA Pricing Schedule governs unless otherwise clarified and accepted.

This document is critical for bidders to understand how to structure and submit their pricing. It specifies the required format, the elements to be priced, and provides guidance on supplemental information that can be included. Bidders must adhere to these instructions to ensure their pricing is evaluated correctly. The pricing structure does not include base/option years, and the government reserves the right to normalize pricing.