Tier 1 Equipment Warranty

SOL #: FA830726QB025Combined Synopsis/Solicitation

Overview

Buyer

DEPT OF DEFENSE
Dept Of The Air Force
FA8307 AFLCMC HNCK C3IN
SAN ANTONIO, TX, 78243-7007, United States

Place of Performance

San Antonio, TX

NAICS

Electronic and Precision Equipment Repair and Maintenance (811210)

PSC

Support Services For End User Client Computing Including Tier 1 And 2 Help/Service Desk, Deskside Support, Adds/Moves/Changes, Workspace, Collaboration, And Productivity Software Technical Support, Audio/Video (A/V, Vtc) Conferencing, And Printer Support. A/V And Vtc Includes Support Services Typically Used In Conference Rooms And Dedicated Telepresence Rooms To Enable Workforce Communications. Printer Support Includes Managed Print Services (Mps) For Multifunction Printers (Print, Scan, Fax, Copy), And Other Central Printing Or Output Support Services. (DE01)

Set Aside

No set aside specified

Timeline

1
Posted
Mar 19, 2026
2
Submission Deadline
Mar 30, 2026, 5:00 PM

Qualification Details

Fit reasons
  • NAICS alignment with historical contract wins in similar service areas.
  • Scope strongly matches core technical capabilities and delivery model.
Risks
  • Past performance thresholds may require one additional teaming partner.
  • Potential clarification needed on staffing minimums before bid/no-bid.
Next steps

Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.

Quick Summary

The Department of the Air Force, specifically the AFLCMC HNCK C3IN office, is soliciting proposals for Electronic Key Management System (EKMS) Tier 1 Hardware Annual Warranty Service. This is a Combined Synopsis/Solicitation issued as a Request for Quotation (RFQ) for commercial items/services. The intent is to award a Firm Fixed Price purchase order. Quotes are due by March 30, 2026, at 1200 PM CST.

Scope of Work

The awarded vendor will provide comprehensive warranty services for EKMS Tier 1 Hardware located at Defense Information Systems Agency (DISA) facilities in San Antonio, TX, including specific buildings at General Hudnell and Lackland AFB. Key services include:

  • Hardware Problem Diagnosis
  • Onsite Hardware Support: 24/7 availability with a guaranteed 4-hour onsite response time.
  • Provision of Parts & Materials The Performance Work Statement (PWS) includes a detailed list of EKMS Tier 1 Assets, specifying asset name, model, serial number, support level, and location for inventory and tracking purposes.

Contract & Timeline

  • Contract Type: Firm Fixed Price Purchase Order.
  • Period of Performance: April 11, 2026 – April 10, 2027.
  • Set-Aside: This is a 100% full and open competition requirement.
  • NAICS Code: 811210 (Electronic and Precision Equipment Repair and Maintenance).
  • Size Standard: $34,000,000.00.
  • Quotes Due: March 30, 2026, at 1200 PM CST.
  • Published Date: March 19, 2026.

Submission & Evaluation

Quotes must be submitted to Eleasit Escobar (eleasit.escobar.3@us.af.mil) and Rachel Sexton (rachel.sexton@us.af.mil). Award will be made to the responsible offeror whose proposal represents the best value to the Government, considering both technical capability/acceptability and price.

Additional Notes

Prospective awardees must be registered in the System for Award Management (SAM) database prior to award. Interested firms should identify their interest and capability within ten (10) days of publication, indicating their business size and ownership status. Prices submitted must be valid for 30 days. Payment will be processed electronically through WAWF.

People

Points of Contact

Eleasit EscobarPRIMARY
Ms. Rachel J. SextonSECONDARY

Files

Files

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Versions

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Combined Synopsis/Solicitation
Posted: Mar 19, 2026
Tier 1 Equipment Warranty | GovScope