Tier 1 Equipment Warranty
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of the Air Force, under the DEPT OF DEFENSE, has awarded a contract for Tier 1 Equipment Warranty services. This award, identified by notice number 9eef23b5b7674693bac86e140f75bb09, was made on a competitive basis.
Scope of Work
The awarded services, identified by Product Service Code DE01, encompass comprehensive Tier 1 and Tier 2 end-user client computing support. This includes help/service desk operations, deskside support, adds/moves/changes, workspace and collaboration software technical support, audio/video (A/V) and video teleconferencing (VTC) conferencing support, and printer support, including managed print services for multifunction devices. The place of performance is San Antonio, TX.
Contract & Timeline
- Type: Award Notice
- Award Date: April 16, 2026
- Set-Aside: No specific set-aside information was provided for this award notice.
- Office: FA8307 AFLCMC HNCK C3IN
Evaluation
The contract was awarded following a competitive process.
Additional Notes
For further information, the primary contact is Eleasit Escobar (eleasit.escobar.3@us.af.mil). A secondary contact is Ms. Rachel J. Sexton (rachel.sexton@us.af.mil).