Trust Funds Reporting System (TFRS) Analysts and Expansion Support

Solicitation / RFP / RFQ

This solicitation is for the annual renewal of Help Desk Support & System Assistance agreements for the GP System for the Trust Funds Reporting System (TFRS) at DFAS Indianapolis. The services are critical for the day-to-day operations of DFAS Indianapolis utilizing Microsoft Dynamics GP. Failure to renew these agreements would result in the inability to provide required accounting services to DoD managed trust funds and the Military Housing Privatization Initiative.

• Annual renewal of Help Desk Support & System Assistance for Microsoft Dynamics GP.

• Support for DFAS Indianapolis operations.

• Contract Type: Firm Fixed Price

• Period of Performance: One (1) base year of 12 months, with two (2) 12-month option years.

  • Base Period: 03/01/2026 - 02/28/2027
  • Option Year 1: 03/01/2027 - 02/29/2028 (if exercised)
  • Option Year 2: 03/01/2028 - 02/28/2029 (if exercised)

• Place of Performance: DFAS INFORMATION TECHNOLOGY ZTC, 8899 EAST 56TH STREET, INDIANAPOLIS, IN 46249.

• Solicitation Number: HQ042326QE015

• Offer Due Date: February 2, 2026, 12:00 PM EST.

• Submission Method: Quotes are to be submitted via email to the points of contact listed.

• Evaluation Basis: Lowest Price Technically Acceptable (LPTA). Technical acceptability will be based on meeting minimum technical requirements without exceptions. Award will be made to the lowest priced technically acceptable proposal.

• Contract proposals must remain valid for a minimum of 60 days.

• This acquisition is UNRESTRICTED.

• NAICS Code: 541519

• A Sole Source Justification has been approved for this requirement, authorizing solicitation for support services for Microsoft Dynamics GP by Velosio.

• The solicitation incorporates FAR clauses by reference, including those related to representations and certifications (e.g., FAR 52.204-24 and 52.204-26).

• Attachment A contains the Performance Work Statement (PWS).

Statement of Work (SOW) / Performance Work Statement (PWS)

To define the tasks necessary to obtain technical information and support services for the implementation and configuration of the Defense Finance and Accounting Service (DFAS) Trust Funds Reporting System (TFRS).

• Provide personnel, management, administrative, and technical services for TFRS.

• Perform business case development, requirements analysis, support, and elicitation related to TFRS software implementation, configuration, and data migration.

• Support the transition of the TFRS application from DFAS terminal servers to a DFAS hosted web-based environment.

• Schedule Reporting: Track hours, update Staffing Matrix and milestone charts monthly.

• Semi-Annual Status Reports: Report on system progress, problems, and solutions.

• Performance and Cost Report: Maintain and report on task order status, problems, activities, costs, forecasts, and personnel retention.

• Management Reviews: Identify and address progress, problems, and pertinent information.

• Software Programming: Provide programming for system change requests, trouble reports, and discrepancy reports.

• Unit Testing: Unit test completed software to ensure functionality.

• Test Script Development: Develop test scripts for formal test events.

• Period of Performance: One base year (3/1/2026 - 2/28/2027) with two 12-month option years.

• Place of Performance: Primarily via DFAS provided Pulse Connect Secure or other DFAS provided screen sharing software. On-call and after-hours support may be required.

• Quality Control: Develop and maintain an effective quality control program.

• Hours of Operation: Conduct business between 0600-1800 Eastern Time, Monday-Friday, excluding Federal holidays.

• Security Requirements: Follow DFAS and DoD security and training requirements, including physical security.

• Section 508 Compliance: All EIT products and services must comply with Section 508 of the Rehabilitation Act of 1973.

• Organizational Conflict of Interest (OCI): Contractors must identify and mitigate potential OCIs.

Solicitation / RFP / RFQ

This document is a Justification for Soliciting from a Single Source (Sole Source) for the annual renewal of Help Desk Support & System Assistance agreements for the GP System for the Trust Funds Reporting System (TFRS) at DFAS Indianapolis. The services are critical for the day-to-day operations of DFAS Indianapolis utilizing Microsoft Dynamics GP. Failure to renew these agreements would result in the inability to provide required accounting services to the DoD managed trust funds and the Military Housing Privatization Initiative.

• Annual renewal of Help Desk Support & System Assistance for Microsoft Dynamics GP.

• Includes 2 option years.

• Services are required to maintain the operational and functional aspects for TFRS and meet day-to-day functionality requirements.

• Period of Performance: 03/01/2026 - 2/28/2029

• Estimated Value: Not explicitly stated, but a field is present for it.

• This document is a justification for a sole source acquisition, not a solicitation for proposals.

• The contracting officer will determine that the anticipated cost will be fair and reasonable.

• This is a sole source justification, indicating no set-aside or full and open competition is planned for this specific action.

• The justification cites FAR 13.106-1(b)(1) as the statutory authority.

• The unique custom setup of the Microsoft Dynamics GP system by Velosio is the primary reason for sole source.

• This is the final requirement for Microsoft Dynamics GP Velosio modules, as the requiring activity is seeking a replacement software solution.

• Velosio is the only source identified that can provide support services for the specific custom modules.