U--English Language Proficiency (ELP) Assessment

Statement of Work (SOW) / Performance Work Statement (PWS)

This Statement of Work (SOW) establishes the requirements for a comprehensive English Language Proficiency (ELP) assessment ecosystem for grades K-12, aimed at measuring students' proficiency and progress in accordance with BIE's English Language Development (ELD) standards. The goal is to provide quality education opportunities and support BIE's mission for equitable, high-quality education for English Learners.

The contractor will provide a turnkey, commercial off-the-shelf (COTS) ELP assessment solution and end-to-end services. Key tasks include:

• Assessment Administration (online and paper-based)

• Student Registration Portal development and maintenance

• End-User Training Support

• Scoring and Reporting

• Project Management Services

• Four-Tier Helpdesk Support

• Optional Services (if funded, e.g., interim assessments, dashboards)

• 100% scoring accuracy

• Timely and accurate reporting in multiple formats

• Compliance with federal privacy, security, and accessibility standards (FERPA, COPPA, CIPA, FISMA, FEDRAMP, Section 508)

• Integration with BIE systems (NASIS and Data Warehouse)

• Scalability and customization

• Helpdesk availability and response times (e.g., max 15-minute hold time)

• Data quality and integrity

• All work to be performed at the Contractor's location(s) within the continental United States (CONUS).

• Data shall not be stored outside CONUS.

• Performance covers 183 Bureau-funded elementary and secondary schools across 23 states.

• Mandatory background checks for all contractor personnel.

• Compliance with federal regulations including NIST standards, FERPA, COPPA, CIPA, FISMA, FEDRAMP.

• Adherence to security and privacy requirements, including incident reporting and data confidentiality.

• Use of government-furnished equipment (GFE) such as laptops and access to BIE systems.

• Personnel must be U.S. citizens and wear Bureau-issued PIV cards on school campuses.

• Mandatory training for contractor personnel (IMT Awareness, DOI Incident Reporting).

Request for Information (RFI)

This RFI seeks to gather feedback from potential vendors on the feasibility of fulfilling the full scope of services outlined in a Cooperative Agreement Statement of Work (SOW). The Bureau of Indian Education (BIE) aims to determine:

• Whether a single vendor can realistically provide all services.
• Which parts of the SOW a vendor can provide directly.
• Potential barriers or limitations to fulfilling the full scope.

Vendors are requested to provide responses to the following:

A. Feasibility

• Can your organization fulfill all SOW components?
• If not, which components require subcontracting or partnerships?

B. Staffing and Recruitment

• Experience with the Native American population.
• Anticipated challenges in servicing Native American students in rural/tribal communities.
• Experience creating culturally relevant test materials for Native American populations.

C. Service Delivery Model

• Foreseen logistical or operational challenges.
• Required logistical or operational support from BIE.

D. Compliance and Documentation

• Experience with Student Information Systems (SIS) in the past five years.
• Specific SIS platforms worked with.
• Familiarity with SIS Application Programming Interfaces (APIs) for student data.
• Familiarity with Infinite Campus products and documentation requirements.
• Systems/processes used for timely and accurate assessment data reporting.

E. Recommendations

• Suggestions for performance metrics or deliverables.

F. Vendor Type

• Vendor classification (e.g., ISBEE, SBA, Large Business).

• Primary business in K-12 Assessments.

• Response space is provided per question; additional space may be used as needed.

• Only the RFI responses will be accepted; other supporting documents or capabilities statements will not be considered.

Statement of Work (SOW) / Performance Work Statement (PWS)

To provide a comprehensive English Language Proficiency (ELP) assessment ecosystem for grades K-12, enabling the Bureau of Indian Education (BIE) to measure student proficiency and progress in accordance with ELD standards.

• Assessment Administration: Administering standard and alternate ELP assessments and screeners in online and paper-based formats.

• Student Registration Portal: Developing and maintaining a secure online portal integrated with BIE's Student Information System (NASIS) for student registration and data management.

• Training: Providing virtual and onsite training for test administration and data integration.

• Scoring and Reporting: Ensuring 100% scoring accuracy and delivering timely, parent-friendly reports in multiple formats.

• Project Management: Providing oversight, scheduling, and communication.

• Helpdesk Support: Operating a four-tier helpdesk for technical and procedural inquiries.

• Compliance: Adhering to federal privacy, security, and accessibility standards (FERPA, COPPA, CIPA, FISMA, FEDRAMP, Section 508).

• Integration: Ensuring compatibility with BIE systems (NASIS and Data Warehouse).

• Optional Services: Potential for interim assessments, interactive dashboards, and research deliverables if funded.

• 100% accuracy for scoring and data reporting.

• 95% availability for helpdesk services during required hours.

• 15-minute maximum hold time for helpdesk calls.

• Timely delivery of reports and materials (e.g., paper materials at least 10 business days prior to test window; online readiness checks at least 15 business days prior).

• Compliance with all federal privacy, security, and accessibility standards.

• All work to be performed within the continental United States (CONUS). Data shall not be stored outside CONUS.

• Performance covers 183 Bureau-funded elementary and secondary schools across 23 states.

• Contractor personnel must undergo and pass a BIE background investigation.

• Adherence to NIST SP 800-53 security controls and federal regulations.

• Data must be protected from unauthorized access and ensure data integrity.

• DOI will own intellectual property rights to software developed on its behalf.