USPS Experienced EEO Investigative Services January Solicitation 2026

Form / Attachment / Pricing Sheet

This document outlines the "New NEEOISO Fee Structure" effective October 1, 2025. It details the fees associated with various services related to Equal Employment Opportunity (EEO) investigations and mediations.

• Services: Includes items such as Investigation, First Amendment, Consolidated Case, EEO Counseling, Mediation, Counseling and Mediation, and Fact-Finder and Harassing Conduct.
• New Fee Structure: Provides the specific dollar amount for each listed service.

This fee structure is relevant for bidders who may be providing EEO services. Understanding these fees is crucial for pricing proposals accurately and for assessing the cost implications of the services required by the government.

Forms / Attachments / Pricing Sheets

This document, "Attachment 3 - Terms and Conditions - EEO Services.pdf", appears to be a collection of terms, conditions, and provisions related to Equal Employment Opportunity (EEO) services within a solicitation. It outlines various requirements and certifications that offerors must adhere to.

• Acknowledgment of Amendments: A section for offerors to acknowledge receipt of solicitation amendments.
• Remittance and Invoice Statement: Instructions regarding payment addresses and invoice submission requirements, emphasizing the need to reference the Award Number.
• Privacy Act Statement: Details how information provided by offerors will be used and disclosed.
• Provisions Incorporated by Reference: Lists provisions that are part of the solicitation but not included in full text, with instructions on how to access them.
• Provisions by Full Text: Includes specific provisions such as:
  • Supplier Clearance Requirements (access to postal facilities and information).
  • Prohibition Against Contracting with Former Postal Service Officers or PCES Executives.
  • Proposed Use of Former Postal Service Employees (requiring identification of such individuals).
• Standard Solicitation Provisions (Provision 4-1): Covers submission of offers, business disagreements, product samples, multiple offers, late offers, contract type (Ordering Agreement), contract award process, and multiple awards.
• Evaluation (Provision 4-2): Outlines the Postal Service's approach to evaluating offers, emphasizing that the solicitation is for individuals only. It details technical and supplier capability assessments, including education level, required equipment, computer skills (Microsoft Word, Adobe Acrobat Professional), and knowledge of EEO statutes and regulations. It also includes sections on past performance and information regarding availability and previous experience.
• Questionnaire & Course Pre-work: Details a required assignment involving a sample case file and questionnaire, and potentially a scavenger hunt and eLearning course.
• Security Clearance: Requirements for U.S. citizenship or permanent resident alien status, background checks, and drug screening.
• Representations and Certifications (Provision 4-3): Includes sections on type of business organization, minority business status, parent company information, and certification of independent price determination and nonsegregated facilities.
• Contract Clauses: Various clauses are incorporated by reference or by full text, covering topics such as contract type, claims and disputes, protection of Postal Service property, indemnification, privacy protection, organizational conflicts of interest, prohibition against contracting with former officers, use of former employees, option to extend, ordering, general terms and conditions, inspection and acceptance, assignment, changes, time is of the essence, invoices, patent indemnity, payment, risk of loss, taxes, termination for convenience, termination for default, title, warranty, and other compliance requirements.

This document is critical for potential bidders as it defines many of the terms, conditions, requirements, and evaluation criteria for the opportunity. Bidders must carefully review all sections to ensure they can meet the stated requirements, understand the submission process, and comply with all certifications and provisions. The detailed evaluation criteria and specific skill/experience requirements are particularly important for assessing suitability and preparing a compliant proposal.

Form / Attachment / Pricing Sheet

This document, titled "PROVISION 4-2 EVALUATION (JULY 2023)", is a questionnaire designed to evaluate an offeror's technical and supplier capability, as well as their past performance, for a contract opportunity. It is intended for individual offerors only, not companies or corporations.

• Technical & Supplier Capability: Assesses the offeror's ability to perform, understanding of the statement of work, and resources. It includes questions on:
  • Current employment status with USPS/Federal government.
  • Highest education level.
  • Required equipment (own workspace, Windows 10+, Microsoft Office 2010+, Adobe Acrobat Pro, internet, fax, dedicated phone line, document scanner, anti-virus).
  • Proficiency in Microsoft Word and Adobe Acrobat Professional.
  • Knowledge of federal sector EEO complaint statutes, regulations, case law, and administrative procedures.
  • Organizational, administrative skills, and ability to meet timelines.
  • Ability to determine interviewees and relevant documents/policies.
  • Ability to develop affidavit questionnaires and summarize testimony.
  • Ability to create electronic, objective reports.
• Past Performance: Asks about experience investigating employment discrimination and harassment complaints, and overall investigative experience.
• Information: Inquires about availability to complete a minimum of ten cases per year and past contractor/employee experience with NEEOISO.
• Questionnaire & Course Pre-work: Details a mandatory assignment for offerors to complete a sample case file and questionnaire, and potentially a scavenger hunt exercise and eLearning course. Successful completion of these is required to continue in the process.
• Security Clearance: Requires offerors to be U.S. citizens or permanent resident aliens, pass a background check, drug screening, and obtain a sensitive security clearance.
• EEO Investigator Skills Class: The final step is a week-and-a-half long class conducted via Zoom. Offerors are not reimbursed for expenses related to applying for or attending this class. Compensation for contract EEO Investigators will be based on a stated pricing structure, and offerors will not submit price proposals.

This document is crucial for potential bidders as it outlines the specific qualifications, experience, technical capabilities, and pre-requisite assignments required to be considered for the opportunity. It details the evaluation criteria and the multi-step process, including mandatory training and security clearance, that offerors must successfully navigate.

Statement of Work (SOW) / Performance Work Statement (PWS)

This Statement of Work (SOW) outlines the requirements for EEO services provided to the United States Postal Service (USPS) National Equal Employment Opportunity Investigative Services Office (NEEOISO) and its federal agency customers. The services include EEO counseling, mediation, and investigator services.

• Final Agency Decision (FAD) Services: Preparation of FADs on the merits of discrimination complaints and/or entitlement to compensatory damages. This includes merit FADs and compensatory damages FADs, each with specific content and format requirements.

• Counseling and Mediation Services: Conducting EEO counseling to advise individuals of their rights, determine issues, and seek early resolution. Also includes conducting mediations to assist parties in reaching mutually acceptable resolutions.

• Investigator Services: Performing investigations of discrimination complaints, management-initiated harassment allegations, and compensatory damages claims, including preparing investigative plans and Reports of Investigation (ROI).

• Timeliness: Specific delivery dates are outlined for various deliverables, including FADs (within 15 days of assignment), Counselor's Reports (within 5 days of closing pre-complaint counseling), and Reports of Investigation (e.g., draft ROI within 45 days, final ROI within 70 days).

• Quality: Services must adhere to EEOC MD-110 and USPS-specific requirements. Performance will be evaluated based on quality and timeliness.

• Deliverables: Include completed FADs, Counselor's Reports, draft and final Reports of Investigation, and mediator packages.

• The SOW covers EEO functions organized along District, Area, and National lines. Specific locations of Area offices are provided. Suppliers are not required to be stationed in these offices but may need to meet representatives in person.

• Suppliers must be trained by the Postal Service prior to starting work and may require security clearances.

• Adherence to applicable authorities and publications, including Title VII, Civil Rights Act of 1964, EEOC regulations, and other relevant laws and directives, is mandatory.

Form / Attachment / Pricing Sheet

This document provides detailed instructions for preparing and submitting proposals for the USPS EEO Investigator Services opportunity. It outlines the mandatory requirements for proposal content, format, and submission, emphasizing that any offer not conforming to these instructions will not be considered.

• Proposal Content: Must demonstrate understanding of requirements and capability to perform tasks outlined in the Statement of Work.
• Submission Format: Electronic email submission only, in Microsoft Word or PDF format.
• Formatting Requirements: Page numbers in footer, Arial font (or similar), size 10 font.
• Required Documents: Four separate documents are required:
  • Provision 4-2 (9-page limit, Adjectival evaluation)
  • Provision 4-3 (5-page limit, Pass/fail evaluation)
  • Resume (2-page limit, Pass/fail evaluation)
  • Sample Case File Questionnaire (10-page limit, Numerical evaluation)
• Evaluation Criteria: Adjectival ratings (Not Demonstrated at Minimal Level, Minimally Acceptable, Above Average, Superior). Technical and Supplier Capability are weighted higher than Past Performance. The Sample Case File Questionnaire has the most weight in determining overall qualifications.
• Timeline: Solicitation Open: 1/26/2026 8:00 AM ET; Question Close: 1/28/2026 3:00 PM ET; Solicitation Close: 2/2/2026 3:00 PM ET.
• Post-Selection: Successful applicants will attend a week-and-a-half online EEO Investigator Skills Class (at their own expense) and must obtain a security clearance. Awardees will enter into an Ordering Agreement (OAG) and undergo a probationary period.

This document is critical for all potential bidders as it dictates the exact format, content, and submission process for their proposals. Failure to adhere to these instructions will result in disqualification. It also clarifies the evaluation process and the post-award training and probationary requirements.

Form / Attachment / Pricing Sheet

This document is a "Sample Case File" for EEO Services, containing an "EEO Basics Packet" and a "Sample Case." It appears to be an informational document or a template related to Equal Employment Opportunity (EEO) processes, likely used for training or as a reference within the Postal Service.

• Contents:
  • EEO Basics Packet (pages 2-34)
  • Sample Case (pages 35-121)

This document is not a solicitation, SOW, PWS, amendment, or Q&A. It is an internal procedural document or training material related to EEO complaints within the United States Postal Service. It is unlikely to be directly relevant to bidders responding to a SAM.gov opportunity unless the opportunity specifically involves EEO consulting services or requires bidders to understand internal USPS EEO procedures.

Form / Attachment / Pricing Sheet

This document is a "Sample File Questionnaire Instructions" designed to assess a bidder's investigatory writing skills. It provides instructions for completing a questionnaire based on a provided sample EEO case file.

• Bidders are instructed to put their name at the top of the page.
• Bidders must access and review a "Sample Case File," which includes an "EEO Basics Packet" (pages 2-34) and a "Sample Case" (pages 35-121).
• The questionnaire requires bidders to answer questions in a narrative form based on the provided case file.
• Specific questions relate to identifying formal file dates, initial contact dates, complainant and management official details, theories of discrimination, accepted purviews/bases, issues/claims, summaries of events from both complainant and management perspectives, non-discriminatory business reasons, comparators, relevant exhibits, and requested remedies.
• Grammar, punctuation, and attention to detail are emphasized as important.
• The completed document must be saved with a specific file name format: "YourLastName YourFirstName Questionnaire".

This document serves as an assessment tool, likely for evaluating candidates for EEO investigative roles. Bidders responding to an opportunity that involves EEO investigation services would need to understand how to complete such a questionnaire accurately and thoroughly, demonstrating their analytical and writing capabilities.

Form / Attachment / Pricing Sheet

This document, "PROVISION 4-3: REPRESENTATIONS AND CERTIFICATIONS (OCTOBER 2019)", is a form that offerors must complete as part of their proposal submission. It requires the offeror to provide specific representations and certifications regarding their business organization, ownership, and compliance with various legal and regulatory requirements.

• Type of Business Organization: Offerors must indicate their business structure (e.g., corporation, partnership, sole proprietorship) and whether they qualify as a small business, minority business, or woman-owned business, with definitions provided for each.
• Parent Company and Taxpayer Identification Number (TIN): Information about the offeror's parent company, if applicable, and the offeror's own TIN is required. An IRS Form W-9 must be attached.
• Certificate of Independent Price Determination: Offerors must certify that their prices have been determined independently and without collusion.
• Certification of Nonsegregated Facilities: Offerors must certify that they do not maintain or provide segregated facilities for their employees.
• Certification Regarding Debarment, Proposed Debarment, and Other Matters: For offers valued at $100,000 or more, offerors must certify that they and their principals are not debarred, proposed for debarment, convicted of certain offenses, or have had contracts terminated for default.
• Incorporation by Reference: This section lists provisions that are incorporated by reference, such as Equal Opportunity Affirmative Action Programs.

Completion of this form is mandatory for proposal submission. Bidders must accurately represent their business status and certify compliance with the stated requirements. Failure to complete or accurately provide this information may result in the proposal being disregarded or the contract being terminated for default. It helps the government assess the offeror's eligibility, compliance, and capability.

Questions & Answers / Clarifications

This document provides Frequently Asked Questions (FAQs) regarding the USPS EEO Investigative Services opportunity, clarifying aspects of the solicitation, application process, class requirements, and candidate qualifications.

• Hiring Process: There are no set numbers for awardees; individuals are accepted based on meeting qualifications, including proposal scores, class completion, and security clearances. The process from solicitation close to award typically takes four months.
• Application Status: Applicants are confirmed upon submittal. The next contact will be after proposal evaluations, usually 30-60 days later.
• Location: The EEO Investigator position is 100% telework, requiring only strong internet and phone connections.
• Compensation: Per-case rates are in the Pricing Schedule. Yearly salary varies based on factors like availability and performance. Case load depends on investigator availability and ability to meet timeliness and quality standards.
• Ideal Candidate Qualities: Successful candidates possess excellent computer, communication, and writing skills, strong organizational and time management abilities, attention to detail, and the ability to follow instructions.
• Eligibility: Only individuals are eligible to apply; businesses cannot be included as contractors, and sub-contracting is not allowed.
• Application Submission: Applications should be emailed as indicated in the 'Proposal Instructions' document, not submitted via an 'Apply button' on SAM.gov.
• Class: The class is a 7-day virtual Zoom course. The USPS covers class fees, but not associated indirect costs. Applicants need dedicated time, a Zoom-capable computer, and access to Word and Adobe Acrobat Professional.
• Sample Case File: Scoring is based on thoroughness, attention to detail, and adherence to instructions, demonstrating understanding of investigative and reporting techniques.
• Security Clearances: Applicants must be legally authorized to work in the U.S. The applicant is responsible for the cost of drug testing and fingerprinting.

This document clarifies requirements and expectations for potential applicants, influencing how they prepare their proposals, understand the role, and approach the application and training process. It emphasizes attention to detail and adherence to instructions throughout the application and evaluation stages.