USPS SOLICITATION - EEO - EXPERIENCED REDRESS MEDIATORS - MAY 2026

Forms / Attachments / Pricing Sheets

This document, "Attachment 3 - Terms and Conditions - REDRESS.pdf", appears to be a collection of terms and conditions, provisions, and contract clauses that will govern any contract awarded under this solicitation. It outlines the legal and operational framework for the agreement.

• Provisions: Includes standard solicitation provisions, supplier clearance requirements, prohibitions related to former Postal Service officers/executives, and evaluation criteria.
• Contract Clauses: Details various clauses such as Claims and Disputes, Protection of Postal Service Buildings, Indemnification, Privacy Protection, Organizational Conflicts of Interest, and Information Security Requirements.
• Representations and Certifications: Requires offerors to provide information about their business organization, ownership, and compliance with various statutes and regulations.
• Order of Precedence: Specifies how inconsistencies within the solicitation or contract will be resolved.
• Incorporation by Reference: Many clauses are incorporated by reference, with links provided to access their full text.

This document is critical for potential bidders as it defines the contractual obligations, rights, and responsibilities. Bidders must carefully review these terms and conditions to understand the full scope of requirements, potential liabilities, and compliance obligations. Failure to adhere to these terms could impact proposal evaluation or contract performance. It is essential for bidders to ensure their proposals and subsequent performance align with all stated provisions and clauses.

Form / Attachment / Pricing Sheet

This document, "PROVISION 4-3: REPRESENTATIONS AND CERTIFICATIONS (FEBRUARY 2025)", is a form that offerors must complete as part of their proposal submission. It requires the offeror to provide specific representations and certifications regarding their business organization, status, and compliance.

• Type of Business Organization: Offerors must indicate if they operate as a corporation, individual, partnership, joint venture, LLC, nonprofit, or educational institution.
• Business Status: Offerors must certify if they are a small business concern, minority business (with specific categories like Black American, Hispanic American, Native American, Asian American), or a woman-owned business.
• Affiliation with Postal Service Employees: Offerors must disclose any affiliation with current or former Postal Service employees or their family members.
• Parent Company Information: If applicable, offerors must provide details about their parent company, including name, TIN, and ownership/control information.
• Certificate of Independent Price Determination: Offerors must certify that prices were determined independently and without collusion.
• Certification Regarding Debarment, Proposed Debarment, and Other Matters: For offers valued at $100,000 or more, offerors must certify their status regarding debarment, convictions, indictments, and contract terminations for default.

Completion of this form is mandatory for proposal submission. Bidders must accurately represent their business status and compliance to ensure their proposal is considered acceptable. Failure to provide accurate information or complete the form as required may result in the proposal being deemed unacceptable or affect the evaluation of the offeror's capability.

Form / Attachment / Pricing Sheet

This document outlines the new fee structure for NEEOISO services, effective October 1, 2025.

• The document specifies fees for various services.
• Currently, only 'Mediation' is listed.
• The new fee for Mediation is $800.

This attachment provides crucial pricing information that bidders will need to consider when preparing their proposals or understanding the cost structure associated with the opportunity. It indicates a specific fee for a service that may be part of the overall contract.

Statement of Work (SOW) / Performance Work Statement (PWS)

This Statement of Work (SOW) outlines the requirements for mediation services to be provided to the United States Postal Service (USPS) Equal Employment Opportunity (EEO) Compliance and Appeals Office. The primary goal is to facilitate settlement agreements for the USPS's ADR Program, including REDRESS (Resolve Employment Disputes Reach Equitable Solutions Swiftly) and Employee Labor Relations Manual (ELM) 650 mediations.

• Conduct mediations using transformative and facilitative mediation styles.

• Facilitate settlement agreements consistent with Postal Service policies, rules, and regulations.

• Address EEO complaints of discrimination filed by current or former employees or applicants for Federal employment.

• Mediate disputes related to proposed non-bargaining disciplinary actions.

• Ensure settlement agreements are in writing, clear, concise, contain consideration, and comply with laws and policies.

• Mediations must adhere to quality standards outlined in the SOW and Publication 102 Mediating Postal Disputes, focusing on competency, impartiality, confidentiality, consent, self-determination, separation from counseling/legal advice, promotion of respect, and conflict of interest avoidance.

• Performance will be evaluated by the EEO Dispute Resolution Specialist.

• Timeliness standards require communication with the EEO Specialist regarding issues or changes within 30 minutes of confirmation.

• The Postal Service will select and arrange the time and place for mediation sessions.

• Virtual mediations require the supplier to create and send virtual links within 48 hours of assignment.

• In-person mediations require supplier attendance unless otherwise determined by USPS.

• Suppliers must attend and complete USPS Mediation Skills training at their own expense.

• A security clearance issued by the U.S. Postal Inspection Service is required.

• Suppliers must maintain a private workspace, computer with specified software, reliable internet, and up-to-date security software.

• Suppliers must refrain from participating in mediations involving organizational or personal conflicts of interest.

• All required documentation must be returned to the USPS as required by the contract.

Solicitation / RFP / RFQ

This document outlines the U.S. Postal Service's (USPS) solicitation for Mediator Services. The USPS is seeking individuals with a minimum of two years of experience performing mediations and the necessary skill sets to facilitate mediations for Equal Employment Opportunity (EEO) discrimination and Executive Administrative Schedule (EAS) Disciplinary Appeal complaints. Selected individuals will serve as independent contractors under an Ordering Agreement, paid on a per-case basis.

• Minimum of two years of experience in performing mediations.

• Ability to facilitate mediations for EEO discrimination and EAS Disciplinary Appeal complaints.

• Availability to invest the required number of hours per week and potentially be available during all hours of operation (24/7).

• Must demonstrate understanding of and ability to comply with requirements outlined in the Statement of Work.

• Independent contractor agreement.

• Payment on a per-case basis.

• Performance will be evaluated regularly by the USPS Contracting Officer's Representative.

• Solicitation Open: May 1, 2026, 4:00 PM ET

• Question Close: May 15, 2026, 3:00 PM ET (Questions via email to redress_contracts@usps.gov and edwin.f.serieux@usps.gov)

• Solicitation Close: June 1, 2026, 5:00 PM ET (Proposals via email to redress_contracts@usps.gov and edwin.f.serieux@usps.gov)

• Proposal Format: Microsoft Word or PDF, page numbers in footer, Arial font (size 10).

• Required Submission Documents: Provision 4-2 (7-page limit, Adjectival evaluation), Provision 4-3 (4-page limit, Pass/fail), Resume (2-page limit, Pass/fail), NEEOISO Contractor Contact Info (1-page limit, Pass/fail).

• Evaluation Criteria: Adjectival ratings (Not Demonstrated at Minimal Level, Minimally Acceptable, Above Average, Superior). Technical and Supplier Capability will weigh more heavily than Past Performance.

• Not explicitly stated, but requires individuals with mediation experience.

• USPS will not award contracts to disbarred, suspended, or ineligible suppliers, current USPS employees, or in situations creating a perception of bias or compromising confidentiality.

• Offerors must complete a mandatory USPS mediator Transformative and Facilitative Skills training class (virtual/online via ZOOM, 8 hours). Costs for this class are at the applicant's expense.

• Successful completion of the training and receipt of a non-sensitive security clearance are mandatory for contracting opportunities.

• Successful applicants will be issued an Ordering Agreement (OAG).

Form / Attachment / Pricing Sheet

This document, "PROVISION 4-2: EVALUATION (FEBRUARY 2025)", outlines the evaluation criteria and requirements for potential offerors responding to a solicitation. It specifies that the Postal Service will award a contract to the offeror deemed best suited based on quality, timeliness, and other factors. It also clarifies that this solicitation is for individuals only and not for companies or corporations.

• Offeror Eligibility: The USPS does not award contracts to current USPS or other Federal employees.
• Evaluation Factors: The document details performance evaluation factors, including:
  • Current employment status with USPS or other Federal agencies.
  • Education level (Master's, Bachelor's, Associate, Certification Program, or currently enrolled).
  • Required equipment, including a private workspace, computer specifications (Windows 10 Pro/macOS Big Sur, 8GB RAM, 256GB SSD, Intel Core i5 or equivalent), Microsoft Office 2010+, Adobe PRO, Document Scanner, reliable internet (25 Mbps download/10 Mbps upload), Contractor Direct Telephone, and Security Software (antivirus/anti-malware).
  • Required platforms: Digital Signature Platform (e.g., Docusign.com) and Virtual Meeting Platform (e.g., Zoom Professional, Microsoft TEAMS).
  • Computer skills assessment for Virtual Mediation Platforms, Microsoft Word, Adobe Acrobat Professional, and Digital Signature Platforms.
  • Knowledge of statutes, regulations, case law, and administrative procedures related to federal sector EEO complaints.
  • Organizational and administrative skills, and ability to meet timelines.
  • Experience conducting mediations (Transformative and Facilitative Models) and assisting parties with dispute resolution.
• EEO Mediator Skills Class: The final step is completing an eight-hour USPS EEO Mediator Skills Class via Zoom. Offerors are not reimbursed for expenses associated with this class. Successful completion is customary for award.
• Compensation: The supplier will be compensated based on a pricing structure developed by the EEO Office; no Price Proposals will be submitted.
• Security Clearance: Offerors must be U.S. citizens or permanent resident aliens, pass a background check and drug screening, and obtain a security clearance.

This document is critical for potential bidders as it defines the specific qualifications, technical capabilities, required equipment, and experience necessary to be considered for the contract. It outlines the evaluation process and the mandatory final training step, directly impacting proposal preparation and eligibility.

Form / Attachment / Pricing Sheet

This document provides instructions for submitting a resume or equivalent as part of a proposal. It specifies the required length and content.

• Resumes or equivalents must be a maximum of 2 pages in length.
• Resumes must include the applicant's name, email address, and phone number.
• Bidders are directed to the "Proposal Instructions" for complete formatting requirements.

This attachment details a specific requirement for proposal submission. Bidders must adhere to these instructions regarding resume content and length, and consult the referenced "Proposal Instructions" for full formatting guidelines to ensure compliance.

Form / Attachment / Pricing Sheet

This document is a form titled "EEO Contractor Contact Information" for the NEEOISO (National EEO Investigative Services Office) program. It is used to collect essential contact details for contractors working with NEEOISO.

• Contractor Name
• Mailing Address (for NEEOISO)
• Remittance Address (for Accounts Payable)
• Role Selection: Checkboxes for Investigator, FAD Writer, or Counselor/Mediator.
• Contact Information: Main phone number, alternate phone number, email address, alternate email address.
• Fax Number
• Cell Number (optional)
• Emergency Contact Name
• Emergency Contact Phone Number
• Certification: A statement confirming the accuracy of the provided information.
• Signature and Date

Bidders responding to opportunities related to NEEOISO services will likely need to complete and submit this form as part of their proposal or upon contract award. The information collected will be used for official USPS Directory listings and for communication purposes. It helps ensure the government has accurate contact information for contractors performing EEO investigative services.