V225--Non-Emergent Ground Ambulance CON65 Southern Arizona VA Healthcare System

Award Notice

• Award Number: 36C26226D0045

• Award Date: 02-18-2026

• Awardee: RURAL/METRO CORPORATION

• UEI: M9Q7NYN9CD67

• Award Amount: $6,525,746.33

• Contracting Office: Department of Veterans Affairs, NCO22 Network Contracting, New Mexico VA Health Care System

• Solicitation Number: 36C26226Q0120

• Subject: SAVAHCS GROUND AMBULANCE SVC CON65

• Product Service Code (PSC): V225

• NAICS Code: 621910 (Medical and Surgical Hospitals)

• 617 W MAIN ST, MESA, AZ 85201

• This is an archive notice posted 15 days after the award date.

• Recovery Act Funds: No.

Amendment / Modification

This amendment provides answers to vendor questions regarding the solicitation.

• The amendment addresses questions related to various sections of the solicitation, including:
  • Critical Care Transport (CCT) capabilities
  • Non-emergent transportation services and exclusion of 911 calls
  • Subcontracting allowances
  • Potential amendments for CCT rates
  • EMT certification and training requirements (federal, VA-specific, and state)
  • Driver's license file updates
  • Patient luggage limitations
  • Exceptions to on-time arrival requirements

This amendment clarifies existing requirements and does not appear to modify proposal deadlines or submission rules, but bidders should review the answers to ensure their proposals accurately address all clarified points.

Amendment / Modification

This amendment provides answers to questions submitted by potential bidders regarding solicitation 36C26226Q0120.

This amendment does not explicitly state which sections of the original solicitation are affected, but it addresses specific questions related to the solicitation's scope and requirements.

• The amendment clarifies that a Certificate of Necessity (CON) is a required submittal at or before the exact time specified in the solicitation. Bidders cannot obtain it after award.
• It confirms that there is no Service-Disabled Veteran-Owned Small Business (SDVOBE) set-aside for this solicitation.
• It clarifies that the solicitation is for the Tucson VA Medical Center (VAMC).
• It addresses a question about concurrent transports, stating that the requested transport type would be specified beforehand, and concurrent transports on the same rig have not been requested previously.

Solicitation / RFP / RFQ

This solicitation is for Ground Ambulance Services for the Southern Arizona VA Healthcare System (SAVAHCS), its associated Community-Based Outpatient Clinics (CBOCs), and affiliated healthcare clinics. The contractor will provide non-emergency ambulance transportation services, including Basic Life Support (BLS), Advanced Life Support (ALS), and Specialty Care Transport (SCT) or Critical Care Transport (CCT) services, as needed, 24 hours a day, seven days a week.

• Provision of BLS, ALS, and CCT ambulance services in accordance with federal, state, and local regulations.

• Contractor must possess an Arizona State Certificate of Necessity to be eligible for award and adhere to Arizona's Ground Ambulance Service Rate Schedule.

• Personnel must meet specific qualifications, including valid driver's licenses, EMT/Paramedic certifications, and pass background checks.

• Vehicles must meet all applicable federal, state, and local regulations and safety standards.

• Contractor must utilize the VetRide Vendor Portal or VA-Approved Transportation Software for all patient transports and invoicing.

• Compliance with HIPAA, OSHA, and other relevant regulations.

• Specific response times for scheduled and unscheduled transports.

• Contract Type: Indefinite Delivery Contract.

• Period of Performance: February 1, 2025, through September 30, 2030 (includes base period and four option periods).

• Estimated Value: Not explicitly stated, but NAICS code 621910 with a size standard of $22.5 Million indicates a significant contract value.

• Offers must be submitted in two separate files: File #1 (General Information and Price/Cost Schedule) and File #2 (Special Standards of Responsibility).

• Key submission items include completed SF 1449, pricing, proof of training/certifications/licenses, and a statement of agreement with terms and conditions.

• A site visit is scheduled for December 10, 2025, at 10:00 a.m. (MST).

• Questions are due by December 12, 2025, 3:00 p.m. (MST).

• Evaluation will be based on Price and other factors considered, with the contract awarded to the responsible Offeror whose offer is most advantageous to the Government.

• This acquisition is UNRESTRICTED or SET ASIDE.

• NAICS Code: 621910 (Ambulance Services)

• Size Standard: $22.5 Million

• The solicitation includes numerous FAR and VAAR clauses covering terms and conditions, insurance, ordering, order limitations, indefinite quantity, options, security, and more.

• A Business Associate Agreement (BAA) is required due to the handling of Protected Health Information (PHI).