V225--Special Needs Ground Transportation

Solicitation / RFP / RFQ

This solicitation is for Special Needs Ground Transportation services, as detailed in the attached Performance Work Statement (PWS). The contract will be awarded by the Department of Veterans Affairs, Network Contracting Office 21.

• Provision of Special Needs Ground Transportation services.

• Services to be performed in accordance with the attached Performance Work Statement (PWS).

• Not specified in the provided text.

• Quotes are due no later than 11:00 AM Pacific Time on March 27, 2026.

• The contracting office ZIP code is 89086.

• The contracting office address is Department of Veterans Affairs, Network Contracting Office 21.

• This solicitation is 100% set-aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) vendors only.

• The following documents are attached: S02 - 36C26126Q0450 - Solicitation Document, Past Performance Questionnaire, and Wage Determination 2015-5641 Rev 29 dated 12-03-2025.

• The Place of Performance is VA Palo Alto Health Care System, 3801 Miranda Ave, Palo Alto CA 94304.

• The Product Service Code is V225 and the NAICS Code is 485991.

• The Point of Contact is Jill Williams (jill.williams@va.gov).

Other / Unclassified

This document is a U.S. Department of Labor Wage Determination (No. 2015-5641, Revision 29) for the Service Contract Act, dated December 3, 2025. It lists various occupational classifications and their corresponding minimum hourly wage rates and fringe benefits applicable to federal contracts in California County of Santa Clara.

This document is crucial for potential bidders on federal service contracts in the specified geographic area. It outlines the minimum wage and benefit requirements that contractors must adhere to for various job classifications. Bidders must review this determination to accurately estimate labor costs and ensure compliance with federal regulations when preparing their proposals. It details specific wage rates for a wide range of occupations, including administrative, clerical, automotive, health, technical, and maintenance roles. Additionally, it provides information on Executive Order requirements for paid sick leave and minimum wage, as well as details on vacation and holiday pay.

Form / Attachment / Pricing Sheet

This document is a Past Performance Questionnaire designed to gather feedback from evaluators on a company's past performance for the "Special Needs Ground Transportation" solicitation (ID: 36C26126Q0450).

• Offeror Instructions: A separate survey must be completed for each reference.
• Evaluator Instructions: Provides guidance for the Department of Veterans Affairs evaluators on how to complete the survey and submit it to jill.williams@va.gov.
• Company Information: Fields for the name of the company being evaluated, the evaluator's name and signature, and the evaluator's company details.
• Contract Details: Requires information on contracts the company provided, including total contract amount, dates of performance, and contract number.
• Evaluation Questions: Asks evaluators to rate the overall quality of work using a scale (Excellent, Good, Fair, Marginal, Unacceptable) and provide comments. It also asks about any performance issues and how they were handled.

This questionnaire is crucial for bidders as it outlines the type of information the government will seek from references to assess past performance. Bidders should understand these questions to proactively gather relevant data from their own references to support their proposals. The solicitation ID and title are provided for context.

Solicitation / RFP / RFQ

This solicitation is for Nonemergent Wheelchair and Gurney Transportation Services for the Palo Alto VA Medical Center and its associated Community-Based Outpatient Clinics (CBOCs). The contractor will be responsible for providing all vehicles, personnel, management, supplies, and equipment necessary for these services, operating 24/7, including weekends and holidays.

• Nonemergent wheelchair and gurney transportation services.

• Transport of miscellaneous items with patients (luggage, medical records, medication).

• Contractor personnel must be courteous, professional, and meet specified qualifications, including valid driver's licenses and background investigations (Special Agreement Checks - SAC).

• Vehicles must meet all federal, state, and local regulations and safety standards.

• Utilization of VetRide Vendor Portal or VA-Approved Transportation Software for trip requests, status updates, and claims submission.

• Compliance with all VA information security and privacy requirements, including data protection and encryption.

• COVID-19 positive patient transport is required, with adherence to specific protocols and PPE.

• Contract Type: Firm-Fixed-Price, Indefinite Quantity.

• Period of Performance: Base Period: April 15, 2026 - April 14, 2027. Options may extend performance.

• Estimated Value: The maximum value for the life of the contract is $9,000,000.00. The minimum guarantee at award will be at least $2,000.

• Quotes must be emailed to jill.williams@va.gov by 11:00 am PDT on March 27, 2026.

• Quotes must be submitted as a single PDF document with clearly marked sections: Technical Capability, Past Performance, and Price.

• Evaluation Factors: Technical Approach, Past Performance, and Price.

• Technical Capability will be rated Acceptable/Unacceptable, focusing on Performance Plan and Vehicle/Equipment resources.

• Past Performance will be evaluated based on recent (within 5 years) and relevant work.

• This acquisition is a 100% set-aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs).

• Offerors must be verified and registered as an SDVOSB at the time of quote submission and remain so through award and performance.

• Failure to meet SDVOSB certification and VAAR Clause 852.219-75 requirements will result in ineligibility for award.

• Wage Determination 2015-5641 Revision 29 applies.

• A Business Associate Agreement (BAA) will be required due to access to Protected Health Information (PHI).