VOICE SWITCH HEADSETS (VSHS) AND ACCESSORIES

Statement of Work (SOW) / Performance Work Statement (PWS)

This Statement of Work (SOW) defines the functions to be performed by the contractor for the Voice Switch Headset (VSH) program. The VSH system is a principal device for Air Traffic Control Specialists (ATCS) to transmit and receive voice communications. It interfaces with FAA voice communications systems, providing high-quality, intelligible transmission and reception of voice communications over radios and telephones.

• Provide a system in accordance with Attachment J-1, VSH Procurement Specification (FAA-P-3015A draft).

• Deliver services demonstrating VSH functionality.

• Engineer and manufacture equipment for VSH deployment within the NAS, including facilities inside and outside the continental United States.

• Provide program management, engineering, and logistics services.

• Deliver data items as specified by the Contract Data Requirements List (CDRL).

• "As ordered by the Government" requirements are optionally ordered items.

• VSH may be deployed at NAS facilities located within and outside the continental United States.

• Program Management: Provide a single point of contact, develop a Program Management Plan (PMP) covering performance, configuration, and quality management. Conduct and support Technical Interchange Meetings (TIMs).

• Configuration Management: Maintain a CM system for all VSH equipment, providing documentation, control, status accounting, and audits. Provide 90 days notice for changes affecting form, fit, or function.

• Quality Management: Maintain a documented quality management system compliant with ANSI/ASQC/ISO 9001:2008.

• Reliability, Maintainability, and Availability (RMA): Maintain an RMA system applicable to all equipment.

• Systems Engineering and Development: Develop and implement a System Engineering Management program for definition, development, verification, integration, and testing. Maintain control over the system engineering and design development process.

• Human Factors Design: Apply FAA HF design requirements.

• Test and Evaluation: Plan, conduct, and document an integrated test and evaluation program, including internal tests and formal verification (Factory Acceptance Test). Develop Contractor Master Test Plan (CMTP) and Contractor Test Procedures.

• Logistics: Provide repair and/or refurbishment services for Government-owned items. Furnish all required labor, materials, and facilities. Provide a standard, 2-year commercial warranty with specific response times for Priority 1 (24 hours), Priority 2 (48 hours), and Priority 5 (30 calendar days) replacements.

• Contractor Engineering/Technical/Maintenance Support Services: Provide technical personnel and materials for support services as ordered by task order, including training, equipment changes, meeting support, and repair/replacement of Line Replaceable Units (LRUs).

• VSH Lifecycle Support: Ensure hardware and software are supportable for the life of the contract. Notify FAA quarterly of new releases and determine modification requirements.

• Technical Data Package (TDP): Develop and deliver a TDP including drawings, specifications, software documentation, and manuals.

• Training and Training Support: Provide commercially available training materials when ordered.

• FAA-P-3015 (VSH Specification)

• FAA-STD-028C (Contract Training Programs)

• FAA-STD-021a (Configuration Management-Contractor Requirements)

• HF-STD-001 (Human Factors Design Standard)

• FAA Order 3900.19B (FAA Occupational Safety and Health Program)

• FAA-G-2100H (Electronic Equipment, General Requirements)

• ASTM-D-3951-95 (Commercial Packaging)

• ANSI/ASQC-Q-9001-2008 & ISO 9001-2008 (Quality Management Systems)

• MIL-HDBK-217F (Reliability Prediction)

Specification / Requirements Document

This document, FAA-P-3015A Draft, outlines the procurement specifications for Voice Switch Headset and Handset (VSH) equipment for the Federal Aviation Administration (FAA). It details the requirements for headsets, handsets, wireless components, and associated accessories used by Air Traffic Control Specialists (ATCS) in various FAA facilities.

• System Definition: Specifies requirements for headset assemblies, handset assemblies, and other communication devices for FAA Air Traffic Control.
• Components: Details requirements for upper and lower modules of headsets, handset assemblies, wireless basestation and remote modules, headset jack module splitters, and alternate PTT devices.
• Performance: Outlines operational performance criteria for transmit and receive characteristics, voice quality (minimum MOS-LQOn score of 3.8), frequency response, harmonic distortion, noise cancellation, and acoustical protection for both headsets and handsets.
• Physical Requirements: Covers general physical attributes, colors (primary black), plug terminations (PJ-7), cable specifications (length, strain relief, flexibility, retractile design), weight limits for various components, and accessories.
• Reliability & Maintainability: Specifies a 5-year service life, Mean Time Between Failures (MTBF) of at least 20,000 hours, and a Mean Time To Repair (MTTR) of no more than 10 minutes.
• Environmental Requirements: Includes operating and non-operating conditions, shock, vibration, and EMI/EMC/ESD compliance.
• Verification: Outlines methods for verification, including test, demonstration, inspection, and analysis.

This document serves as a specification for procurement. Specific contract details such as contract type, period of performance, and estimated value are not included in this document.

• Verification: Compliance will be verified through testing, demonstration, inspection, and analysis as stipulated by the Government.
• Field Testing: VSH equipment may undergo technical field testing at the Government's option.
• Samples: Samples of headsets and handsets may be required for test and evaluation.

Not specified in this document.

• The document references numerous FAA and non-FAA documents, standards, and recommendations (e.g., FAA-G-2100H, MIL-STD-130N, ITU-T P.57, IEC 61000-4-2).
• A comprehensive list of acronyms and a glossary are provided.