Wellness Application for the USCP

Statement of Work (SOW) / Performance Work Statement (PWS)

To acquire a comprehensive digital wellness application supporting the physical, mental, emotional, spiritual, and occupational well-being of the United States Capitol Police (USCP) workforce, including officers, civilian employees, supervisors, retirees, and their families.

The Contractor shall provide a commercial or commercial-derivative wellness application solution. This includes:

• Mobile applications for iOS and Android.

• An administrative dashboard and reporting tools.

• A secure, cloud-hosted backend environment.

• Services for configuration, integration, deployment, operation, maintenance, and updates.

• System Availability: 24/7 availability.

• User Access: Supports at least 2,000 users (employees, retirees, family members), with scalability. Separate user profiles for family members.

• Confidential Wellness Resources: Educational content, self-assessments, behavioral tracking, mindfulness tools, sleep resources, substance misuse materials, tailored to law enforcement experiences.

• Law Enforcement Cultural Relevance: Content vetted by law enforcement wellness experts, addressing critical incident stress, cumulative trauma, hypervigilance, and resilience.

• Peer Support & Professional Access: Confidential pathways to peer support, chaplains, clinicians, and internal support contacts. One-touch access to crisis hotlines (e.g., 988, EAP).

• Customization: Branding, administrative controls for layout, announcements, and resource management.

• Analytics & Reporting: Non-identifiable usage analytics and administrative dashboards.

• Deliverables: Configuration Plan, Implementation and Deployment Schedule, System Security and Privacy Documentation, Administrator Training Materials, User Support Materials, Monthly Usage Analytics Reports, Annual Capability Enhancement Review.

• 99% uptime (excluding scheduled maintenance).

• Response times consistent with modern mobile applications.

• Customer support response consistent with industry best practices.

• Contract period: One (1) year from award, with four (4) one-year renewal options.

• Total potential period: Not to exceed five (5) years.

• Data Security and Privacy: Protect user anonymity, comply with HIPAA and other federal confidentiality laws, utilize role-based access controls, and operate in a secure cloud environment meeting federal security standards.

• Technical Compliance: Align with Enterprise Architecture, support integration, utilize a Zero Trust posture, and use cloud-based architecture where feasible.

• Deployment, Training, and Support: Provide deployment plan, training for staff, 24/7 technical support, and ongoing maintenance.

Form / Attachment / Pricing Sheet

This document is the United States Capitol Police (USCP) Vendor Enrollment/Update form. It is used to either enroll new vendors or update existing vendor records with the USCP. Vendors are instructed to complete applicable fields and return the form via email to the USCP requestor. If updating information, vendors should highlight the changed fields.

• Agency Information: For USCP use only, including the employee requesting the information.
• Type of Purchase: Options include Purchase Card, Contract/Order, or Both.
• Type of Request: New Vendor Request or Modification of Existing Vendor Record.
• Payee Information: Includes Vendor Entity Name, Taxpayer ID Number (EIN or SSN), Remittance Address, Mailing Address, Physical Address, and Entity Type (Corporation, Partnership, Sole Proprietor, LLC, State/Local Government, Federal Government, or Other).
• Socio-Economic Information: Options for Women Owned, Minority Owned, Small Business, or Other.
• Contact Information: Contact Person Name and Phone Number.
• Financial Institution Information: Includes Financial Institution Name, Routing Number, Bank Account Number, and Account Type (Corporate/Business Checking, Personal Checking, or Personal Savings).

This form is essential for any vendor wishing to do business with the USCP or to update their existing vendor information. Bidders must accurately complete this form as part of the enrollment or update process. For modifications, vendors must highlight changes and may need to provide a completed Form W-9. Failure to complete the form correctly may result in rejection.

Form / Attachment / Pricing Sheet

This document is a template for recording questions and answers related to a solicitation. It is intended to be used by potential bidders to submit questions and by the government to provide official answers and clarifications.

• Question No.: A unique identifier for each question.
• Question: The specific question posed by a bidder.
• Reference: Any relevant section, clause, or attachment in the solicitation that the question pertains to.
• Answer: The official response provided by the government.

Bidders should use this template to formulate and submit their questions regarding the solicitation. The completed document, once populated with government answers, will serve as a crucial clarification tool, ensuring all potential offerors have a common understanding of the requirements, specifications, and evaluation criteria. This helps in preparing accurate and compliant proposals.

Form / Attachment / Pricing Sheet

This document, "Attachment 3 Past Performance Questionnaire," is a form designed to collect feedback on a contractor's past performance. It is intended to be completed by a reference point (e.g., a government contracting officer or project manager) to evaluate an offeror's performance on previous contracts.

• Offeror: Name of the company being evaluated.
• Reference: Identification of the specific contract or project being referenced.
• Date: Date the questionnaire is completed.
• Reference POC: Point of contact for the reference.
• CO: Contracting Officer.
• Signature: Signature of the evaluator.
• Project: Name or description of the project.
• Period of Performance: Duration of the contract/project.
• Contract Number: The official contract number.
• Ratings: A scale including Exceptional, Very Good, Satisfactory, Marginal, Unsatisfactory, and N/A.
• Evaluation Categories:
  1. Quality of Product/Service
  2. Timeliness of Performance
  3. Price/Cost Control
  4. Customer Satisfaction
  5. Additional Comments

This questionnaire is crucial for bidders as it outlines the specific criteria the government will use to assess their past performance. Understanding these categories and the rating definitions (provided in Attachment 4) will help bidders prepare their proposals and potentially gather supporting documentation or references to demonstrate strong past performance.

Solicitation / RFP / RFQ

This document is a Request for Quotation (RFQ) from the United States Capitol Police (USCP) for commercial services. The USCP intends to award a Firm-Fixed-price (FFP) contract with a Base Period and four (4) one-year Option Periods. The anticipated award date is on or before June 30, 2026.

This solicitation outlines requirements for:

• Comprehensive Wellness Application (Item 0001, 2001, 3001, 4001)

• Training for Agency Employees, Technical Support and Maintenance, Data Security, Privacy, and Compliance (Item 0002, 1002, 2002, 3002, 4002)

• Wellness Application configuration and implementation (Item 0003)

• Contract Type: Firm-Fixed-price (FFP)

• Period of Performance: Base Period (12 months) plus four (4) one-year Option Periods. Specific dates are estimates and will be updated at award.

• Base Period: Anticipated to be effective upon contract execution through 06/01/2027.

• Option Periods: Each option period is for 12 months.

• Quotations are due by Close of Business on April 21, 2026, 02:00 ET.

• The document references a Statement of Work (Attachment 1) and includes various contract clauses and special requirements.

• Pricing should be in accordance with the CLINs identified, and contractors are encouraged to detail all elements of their proposed solution.

• The RFQ is marked as "IS NOT A SMALL BUSINESS SET-ASIDE."

• The document includes standard forms (Standard Form 18) and numerous contract clauses (USCP52.xxx series).

• Deliverables are to be addressed to the Liebengood Center for Wellness (LCW).

• Security inspections are required for all deliveries, and drivers must be pre-registered.

• Contractors may be required to undergo criminal history checks and sign confidentiality agreements.

• The USCP is exempt from all taxes.

Solicitation / RFP / RFQ

This Request for Quotes (RFQ) from the United States Capitol Police (USCP), Office of Liebengood Center for Wellness (LCW), seeks technical quotes for a comprehensive wellness application. The USCP intends to procure services under a Firm Fixed-Price contract type.

• The core requirement is a comprehensive wellness application.

• The Statement of Work (SOW) outlines specific scope elements (Sections C3-C7) that contractors must address.

• Contract type: Firm Fixed-Price.

• Award will be made on a best-value basis, not necessarily to the lowest priced or highest technically rated quote.

• The acquisition will use a phased approach: Phase I (technical quote submission) and Phase II (Pre-Award Demonstration for up to three highest-rated quoters).

• Phase I Evaluation Factors (in order of importance):

  • Factor 1: Technical Capability and Understanding of the Requirements: Assesses understanding of SOW elements C3-C7, including approach, expertise, and strategy.
  • Factor 2: Past Performance: Evaluates vendor's experience with similar services within the last three years, using a Past Performance Questionnaire.
  • Factor 3: Pricing Table: To be submitted separately from technical documents.

• Quote Submission:

  • Cover Letter: Must include specific contractor information, statement of agreement with terms, authorized negotiator details, Duns Number, TIN, and quote validity period.
  • Technical Portion (Part I): Max 10 pages (excluding biographies); only the first 10 pages will be evaluated.
  • Past Performance (Part II): As per Factor 2 requirements.
  • Price (Part III): Completed pricing table.

• Deadlines:

  • Questions due: Tuesday, April 14, 2026, noon EDT.
  • Quotations due: Tuesday, April 21, 2026, 2:00 PM EDT.

• Not explicitly stated in this document, but FAR Part 13 procedures for Simplified Acquisition are referenced.

• The document references several attachments: Statement of Work, Request for Quotation, Past Performance Questionnaire, Questions and Answers Template, and Vendor Enrollment Form.

• Any exceptions or deviations to terms and conditions must be clearly indicated.

• The Government reserves the right to award without discussions.