WHITE CITY LYNX SUPPORT SSA

Other / Unclassified

This document is a Single Source Justification for soliciting from a single source for supplies and services under the Simplified Acquisition Procedures (SAP), not exceeding the SAT, in accordance with FAR 13.106-1. It outlines the need for Lynx brand name software and support services for the White City Veterans Affairs Medical Center (VAMC) Southern Oregon Rehabilitation Center and Clinic (SORCC).

• Supplies/Services: The requirement is for Lynx brand name software and support services, specifically "Lynx Standard Servicer, SSA" and "Lynx, SMS Pro 10k SMS/Yr".
• Purpose: These services are essential for the existing Lynx Panic Duress System at White City VAMC, which is a critical safety system for patients and staff.
• Sole Source Rationale: The justification states that the unique characteristics of the existing Lynx Security System at VA SORCC limit the availability to only one source. The system provides integrated alarm and dispatch capabilities for emergency response.
• Market Research: Market research was conducted in December 2025, involving review of agency catalogs, contacting Lynx authorized dealers, and reviewing the SBA VetCert database. The research supports a 100% SDVOSB set-aside.
• Contracting Activity: Department of Veterans Affairs, VISN 20, White City VAMC.
• Period of Performance: Base year plus four option years.
• Acquisition Plan Action ID: 36C260-26-AP-0654
• Effective Date: 12/30/2025

Solicitation / RFP / RFQ

This solicitation is for the Lynx Security System, Base Plus 4 contract, for the White City VA Southern Oregon Rehabilitation Center and Clinic (VA SORCC). The purpose is to provide continuous service, remote programming support, and software updates for the existing Lynx duress and parking lot panic systems. These systems provide emergency alerts and location information to VAPD Dispatch.

• Provide continuous service for the Lynx Security System.

• Offer remote programming support.

• Provide product software updates upon release.

• Offer online support and training.

• Ensure 99% uptime through preventive maintenance and timely response to service calls.

• Provide immediate response for system inoperability affecting VA SORCC's mission.

• Technicians must check in/out with VA Police and wear a government badge.

• Vendor must be an authorized reseller of Lynx Support System and software.

• Maintain positive standing with the Department of Veteran Affairs Technical Reference Model (TRM).

• Contract Type: Firm-Fixed-Price.

• Period of Performance: Base year (04/01/2026 - 03/31/2027) plus four option years.

• NAICS Code: 561621 (Security Systems Services, except Locksmiths).

• Size Standard: $25 Million.

• Offers are due by 03/19/2026 at 1500 PST.

• Quotes must be submitted signed and dated to Contract Specialist Sherry Ploor via email to sharon.ploor@va.gov.

• Email size limit is 10 MB; large attachments may require multiple emails.

• Required submission format includes: Executed Quote (SF1449), Price, Technical Approach (including reseller authorization), and Past Performance.

• Evaluation factors: Technical, Past Performance, and Price. Quotes will be evaluated comparatively to determine the best overall offer.

• This acquisition is a Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside.

• Offerors must be certified SDVOSBs listed in the SBA certification database.

• SDVOSB firms must comply with limitations on subcontracting requirements.

• Brand name is "Lynx" only.

• The solicitation incorporates FAR clauses by reference, including 52.212-1, 52.212-2, and 52.212-4.

• A Wage Determination is included, specifying minimum wage rates and fringe benefits for various occupations.