Zeiss LSM900 Service Maintenance Contract
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Food and Drug Administration (FDA) Center for Biologics Evaluation and Research (CBER) is seeking a Firm Fixed Price contract for service and maintenance of its Carl Zeiss LSM900 confocal imaging system. This combined synopsis/solicitation aims to ensure continuous operation and minimize downtime for the heavily used scientific tool at the White Oak FDA campus. Offers are due by May 15, 2026.
Scope of Work
The required services cover the entire Zeiss LSM900 microscope system, including all parts, accessories, laser system (UV and Visible Lasers), scan head, instrument control computer hardware, and Zen software. Key deliverables include:
- Maintenance performed by Zeiss Factory trained Field Service Representatives.
- On-site repair or replacement of parts within 5 business days.
- Shipping arrangements for off-site repair at no additional cost.
- Phone or email response within 24 hours of a reported issue.
- On-site engineer support within 72 hours of request.
- Scheduled and unlimited emergency repair service during business hours (M-F, 8:00 am - 5:00 pm local time, excluding Federal holidays).
- Pricing must include all travel, labor, and replacement parts.
- One preventative maintenance inspection per contract year, including software updates, laser power, stage, autofocus, cleaning, halogen lamp, server workstation, and power source maintenance.
- Service reports for each visit.
Contract & Timeline
- Contract Type: Firm Fixed Price
- Period of Performance: A Base Period of 12 months (May 29, 2026 - May 28, 2027) and two (2) 12-month Option Periods.
- Set-Aside: This acquisition is not set-aside for small business concerns.
- NAICS Code: 811210 - Electronic and Precision Equipment Repair and Maintenance (Small Business Size Standard: $34M).
- Offer Due Date: May 15, 2026, by 1:00 P.M. Central Time.
- Published Date: April 30, 2026.
Evaluation
Award will be based on a combination of factors, with Technical Capability being the most important, followed by Past Performance, and then Price. Technical Capability is more important than Past Performance, and Past Performance is more important than Price.
Submission & Additional Notes
- Offers must be submitted via email to david.kramer@fda.hhs.gov.
- Quotes must be valid through September 30, 2026.
- Offerors must provide a detailed price quote for each item proposed and include their SAM Unique Entity ID (UEI) number.
- Questions regarding the solicitation are due by email to david.kramer@fda.hhs.gov on or before May 8, 2026, by 1:00 P.M. Central Time.
- The solicitation incorporates provisions and clauses by reference, accessible at acquisition.gov/far-overhaul.